I had previously reviewed this location and given it five stars based on multiple visits all with great food and service as well as super safe for celiacs. Unfortunately my last visit was a totally different experience. When we ordered appetizers the server told me that I could eat the spring rolls even though they would not be on a square plate because almost everything the restaurant makes is naturally gluten free. I told the server that the spring rolls are not gluten free. Luckily I knew that but another patron might not have known. The three of us ordered the haddock with the crab topping. Mine was ordered gluten free and served to me on a square plate by the server. All the meals looked the same although the other two were not gluten free and the topping was not gluten free. I do not know if the wrong fish may have been put on my plate or if mine was just not made gluten free. I also had calamari and pumpkin brûlée both of which I was told are gluten free no matter who orders it. Based on how sick I got I don't believe it was a case of cross contamination. I feel like I was served gluten. I did talk to a couple Managers last week but they were not able to determine what happened. I know we always take a chance when we go out to eat but I had always considered this place to be my safe place. It was my favorite restaurant and we would drive an hour so I could eat here. I have not eaten out since and right now I am reluctant to do so. This is a restaurant that I know does take allergies seriously but they definitely had an off night the night I visited.
Separate GF menu offering paleo and vegan options! Super accommodating with allergies and are sure to avoid any cross contamination by having designated plates to signify allergy as well as the manager bringing the food out and reiterating the allergy. 4 stars bc alcoholic drinks are hit or miss. Sometimes outstanding and then just flat out poorly made😱 but food is a definite go! Tacos, Fries, Fried calamari, Beet and goat cheese salad are my go toos😋
So amazing every single time and incredibly celiac friendly! The meals are delicious, and I can't help but get dessert here. Such a treat!
Extremely knowledgeable and a huge selection of delicious food!
Have a procedure to reduce risk of plate mix up and keep gf food separate and are very conscientious. The most variety I've seen in a gf menu and the food is tasty.
This place is phenomenal! I come here regularly and recommend it to anyone with special dietary needs, not just those with celiac disease like me. Everything I've eaten here is delicious and the staff is very well trained and attentive.
So supportive and attentive. They even had gf focaccia and let me take some home too because I loved it so much! Would totally go back and recommend to a friend.
Awesome! They take allergies very seriously and the food is delicious.
Best GF on the south shore hands down!
Burtons is hands down the best place in the area for Gluten Free Food. Not only do they have a separate menu (with 95% of the items on the regular menu), they have a separate frylator, square plates only for GF, circle for normal, manager delivers food separately, delicious warm rolls, and great steak, seafood, etc... LOVE LOVE LOVE
great selection and they bring out your food on square plates so you and they know its gf, its prbly my favorite part because I can trust it. the calamari is delicious and the bread and butter they serve! make a reservation or go early, its a busy place!
Excellent gluten free risotto!!
Great gluten free been going there since it opened (in Hingham) and it's been amazing the entire time. I high key recommend!!
Two words: Statler chicken. Seriously the best polenta I have ever had. As others have mentioned, they take GF seriously, serve the GF meals on different shaped plates, and a manager delivers it so you know for sure. I've never had a mediocre meal here.
We've been twice in the last three weeks because it's so allergy friendly. Huge selection of delicious GF choices. Manager delivered our food and verified it was GF (and dairy free for us as well). We had the short ribs with fries and the ribeye steak. Plan to get the GF fish tacos next time. The GF and DF rosemary focaccia was worth the trip just by itself. We joined the free member club to get $25 for every $300 spent because we'll be eating there very often.
I personally love this place! I got the buffalo dip for an appetizer and it was delicious! But, then I got the filet Migon and FRENCH FRIES! I can never eat fries so obviously it was fabulous for me! I love this place definitely coming again!!!!
Soooooo many items are gluten free. GFree menu is huge and I can actually get a lot of the dishes the rest of my dining party gets. GFree rolls are deliscious. They even have Gfree clam chowder. This place really knows how to treat people with food allergies. I don't fell left out here.
huge menu with lots of options, separate fryers and utensils... the manager even brings your food out to you!
Amazing gf pasta!!
Great experience the last 2 times with my 5 year old. Able to get gf chicken fingers and fries!
On the pricier side but totally worth the indulgence!!
I had a great experience at Burton's. Within moments of sitting down the manager was at our table. The owner of the chain has celiac disease and one of the other executives has a shrimp allergy. Therefore, custom eaters are a focus of the chain. They are well versed in cross-contact and will answer any of your questions, so you can decide if you feel comfortable eating there. Additionally, there is a gluten sensitive menu that you can ask for when you walk in. The restaurant also has a dedicated fryer. The french fries were one of my favorite parts of the meal! At the table next to us, we overheard the ladies surprised to find out that their dessert (using GF flours and all) was gluten free. While there is gluten in the kitchen, they do prepare many menu items that would naturally have gluten without it, so there are many options for those with celiac disease. I would definitely dine here again. Full Review: http://gflife247.com/2014/11/28/burtons-grill/
I had GF buff chicken dip, delicious bread they start you with and a gf cheeseburger! So good! My waitress Leah was great and the female manager was so sweet and helpful! I'll go back for sure!
Great gluten free options and gluten free bread.
very attentive to gluten sensitivity. GF dinner rolls are fantastic! servers and staff very knowledgeable. many gluten free options
Superb. My favorite GF destination. Attentive and knowledgable staff. Manager will usually come over to make sure GF delivered correctly.
Amazing food, amazing service, and extremely cautious about gluten allergy. Even have a separate fryer for gfree battered fish and fries! Def my favorite gfree restaurant
Awesome menu, they always add seasonal items and even have some nights where the whole menu is gluten free (so they can try new gf items). The staff is very knowledgable and they have a great system for allergies ... All foods that have been ordered with allergy alert are bright out by manager on a different shape plate to alert waitstaff and kitchen staff. So friendly and accommodating and they have a separate fryer !
Managers and staff are great. Everyone is knowledgable and supportive
This chain is amazing! Tons of options and all delicious!
Excellent and extensive Gluten Free menu! I have dined here many times and everything is always delicious!
One of our favorites!!!
This is by far the most accommodating gluten-free restaurant in the Boston area. The food is also phenomenal!
Great food, worth the price
Absolutely the best gluten-free experience you could ever want. So in-tune with the needs of gluten-free diners. Even have gluten-free rolls!
This place is supposed to be the gold standard for celiacs but I’m not sure. We told the waitress at least 5 times that our son had celiac and his order needed to be GF. She repeated it back to us. Yet when his burger came out, it was not on a GF bun. They apologized profusely (although didn’t credit his meal). Anyway, the lesson is, if you have celiac you always have to be vigilant.
Shortly after you walk in the front door, they introduce themselves as specializing in food allergies, and support that statement throughout the meal. Fabulous selections cocktails, appetizers, entrees, and desserts. DEDICATED FRYOLATOR FOR FRENCH FRIES! We have eaten there several times with no issues. Recommend it highly.
GF menu and all allergy meals brought out by the kitchen manager. They come out and talk to you and cook it on different areas in the kitchen. The plates are diff sized so you know there is no mix up in any way. They made custom dishes of stuff that wasn't on the menu. COMPLETELY SAFE.
What a great place. Just opened but they seem to have their act together. We had the maple chicken sandwich on an Udi’s bun & shared the chicken risotto. My step-son ordered steak off the kids menu which they made sure was gluten free. Very happy with the service & nice ambiance. 👏👏👏👏👏
Our first time here. I have celiac and I was so excited to try it out from the reviews. I got the crab cakes and Sangria mimosa, so good. My husband got a burger from the regular menu and said it was the best burger he ever had. We will definitely be back. Our waiter was very knowledgeable about gluten sensitivity. The manager even brings out the gluten free order to your table. It is a more pricey restaurant but so worth it to be gluten free. Definitely a date night atmosphere.....
Burton's Grill really knows how to do gluten free safe for celiacs. I've eaten at another location multiple times never having a problem. The food and service at the Shrewsbury location were excellent. They lost a star because they have chosen to not offer complementary bread with herb butter at new locations. Although I was so excited that there was going to be a location closer to my home, the lack of their delicious bread will keep me from returning.
This is apparently our second time going to this restaurant. We actually didn't remember going there the first time, until we saw a previous review we had left on a different website - both of these occasions were while traveling. To put it simply, they don't disappoint. I have Celiac and thus must eat gluten free - not because it's the "cool" thing to do, but because I'll get sick otherwise. First, the restaurant is VERY accommodating. They have LOTS of options for appetizers, entrees, and desserts. One of the best out there. Additionally, our server tonight was Eric (Erik?). He was Very good. He was extremely knowledgeable of the menu and Celiac/gluten free dining needs. He was able to explain and suggest dinner options like he wrote the menu himself. He even suggested I try a combination of risotto and sauce that I would not have tried otherwise, but at his suggestion, it was delicious!! Kudos to Eric. Kudos to Burtons. If in the area again, we will certainly return!
Update: We ate here again tonight and our service was even better than last time! Our server, Eric, was excellent and very knowledgeable about gf. He explained the processes at Burton’s for ensuring gf every time and was so accommodating to us. We felt very safe eating here and our food was wonderful. We shared the steak kabobs (menu special) and the California chicken sandwich. We also tried the torte again and had the ‘trio’ which consisted of chocolate cake, mascarpone cheesecake with blueberry compote, and a berry cheesecake. Each came in a little single-serve jar. The experience was excellent and definitely safe for celiac!! Original review: Boyfriend had swordfish risotto and I had a steak sandwich. Meal was good but the dessert is where it's at!! We had the chocolate torte with raspberry sauce and ice cream and also the pecan praline tart (?) which was warmed and deliciously smothered in caramel, served with ice cream. We would go back for the dessert alone!
We've eaten at other Burton's locations before and we're so happy to have one relatively nearby. The Shrewsbury Burton's is as safe and delicious as their other locations. The hostess asks if you need a gluten free menu and the server asks if anyone at the table has any allergies or dietary restrictions. The manager brings out the GF food and it's served on square plates. When the manager brought our food he said, "No cross contact." 😁 I feel as safe as I can eating out when I eat at Burton's. Burton's is a scratch kitchen, so the food is especially tasty. The rosemary parmesan fries are delicious! Very much celiac safe!
I had forgotten about this place when we got here. After a 20 min search online under hangry conditions, I finally came across Burtons again. I was SO RELIEVED! They really are a rare treat. The manager prepared my meals and brought them to me. They take every precaution to keep you safe and fed well. I can't say enough good about their food and service!
Staff asks right away if there are food allergies. You get a special plate and manager brings food with gloves.
If you have an allergy of any sort I highly recommend them! Several Gluten Free options From your normal salad options to crab cakes!!! Very allergen conscious from wait staff to kitchen, kitchen is open so you can hear them discuss their allergy protocols. Very impressed!
Best service since diagnosis of celiac. Asked about allergies from the host to the server and beyond. Had my first gluten free crab cake that wasn't like eating sandy crab. Highly recommend.
I am. SO HAPPY RIGHT NOW. I knew Burton's had a gluten free menu.. but they have THE MOST DELICIOUS savory bread. I actually cried at the bar. I'm so happy right now!!!!!!!!!! I got the GF stuffed zucchini and buffalo chicken dip!! Amazing!! Highly recommend for any of my GF friends!
Staff were very knowledgeable. Gluten free menu was extensive and delicious!
There are two menus. Gluten sensitive and the regular menu. My boyfriend ordered the cauliflower bites for an appetizer. When they arrived the waitress put it down and left before i could make sure they were GF so i waited until she came back to ask. She looked shocked when I asked and said they weren't gluten free. I thought since they were on the regular menu and GS menu they would be safe but I guess you have to be specific. Just make sure you say gluten free in front of everything you order and they're great. Food is delicious too. HIGHLY recommend. Just make sure you're specific. Update: I went again, the waiter i had told me that they had specific plates. Square plates and bowls are GF and round are non GF. Good to know!!!!:)
I am so glad we stopped here. I read the reviews and was not disappointed. I am GF and DF. The owner is celiac. They have a GF menu and I was told if there was a sandwich on the regular menu, they would make it GF. Lots of choices. Very knowledgeable and staff. I highly recommend this place.
Hands down the best gluten free dining experience I have ever had! When we arrived the hostess asked immediately if we needed any allergy menus. Since it was our first time our waiter explained 95% of the menu is naturally gluten free, the fryer is soy based and it is a scratch kitchen so they can easily modify menu items to accommodate. I had fried calamari, yummy gf bread, shrimp and lobster pasta and a trio of desserts (chocolate lava, apple crisp and cheesecake). The dessert was so good I cried. All of my food was brought separately by my waiter or the manager. Not only they make me feel safe but I felt welcomed. It was one of the only time that I did not feel like a second class citizen. Can't wait to go back to the one near home!
Wow, what a great GF meal I had at Burtons Grill. I had surf & Turf (steak & crab cakes) it was the best GF meal I have had at a restaurant since I found out I have celiac. I didn't worry about getting sick with all the precautions they take. Also a good place for those without GF issues. I will be going back often. A big thank you to the manager Krisztian & his staff for making us feel so welcome!
I am paleo because of gluten and dairy allergies. This place was really amazing. The food was great and the service. The manager came out and reassured me that my food was handle without cross contamination. I had no reaction and thoroughly enjoyed the separate gluten free menu. I will definitely be coming back again!!!
We were told that one of the founders of this restaurant has Celiac Disease, which explains a lot about their our great experience. There are only 3 or 4 items on the large menu that can not be made gluten free. They have a separate fryer and take great care to avoid cross contamination in the rest of the kitchen as well. Gluten free food was even delivered by a different server. The food was fantastic. The Buffalo Chicken dip is amazing. We ordered a second. My daughter was able to eat gluten free fried calamari for the first time. She also had a half order of risotto- which was the size of a full serving compared to other restaurants. She was served gluten free rolls for the bread service- a first for us. She also loved the gluten free chocolate torte for desert. She was so happy! She had more food choices here than at any restaurant she has been to since she was diagnosed with Celiac. We are in the area on vacation and we're so impressed by the restaurant, and lengthy list of options, that we plan to go back today before we leave town! I just don't think you can go wrong with this choice!
Amazing dinner. Clearly marked menu. The meal comes on square plates so that you know it is gluten free. You will enjoy your experience.
We were extremely impressed with the precautions taken at Burtons Grill to ensure our daughter received a completely Celiac friendly, gluten-free meal. The waiters are very well informed and knowledgeable about celiac disease, and the manager herself brought our daughter's dish to the table separately and then explained that all gluten-free dishes are served on square plates as an added precaution. Food was tasty, too!
I went there Saturday night after making a reservation online. We were asked if anyone needed a gf sensitive menu. I can't have gluten or dairy so I asked about choices. Our waitress said they could do pretty much anything gf df because it's made to order. For the first time in years I got fried pickles and calamari! My entree was scallops with a veggie risotto. As my food was delivered each time they reiterated the allergy accommodation saying "gluten free dairy free". I am so impressed with how knowledgeable and considerate this restaurant is and highly recommend. Only disclaimer they gave me was that items that contain dairy are fried in the gf fryer but I'm not that sensitive to dairy so I was fine.
Seriously the best gluten free food! They were so sensitive to Celiac and even asked at the door if anyone in the party needed a gluten free menu. The crab cakes were out of this world and the garlic parmesan fries were amazing! And the true test, I did not get sick! We will most definitely be coming back to eat here during the rest of our stay.
The food was very good and they had a real gf menu that was very similar to the regular menu. When my take out bags arrived, every gf item was labeled with a sticker and placed in a separate bag to alert staff of the allergy. I didn't get sick and that's always a win in my book.
11:30 am - 9 pm
11:30 am - 10 pm
11:30 am - 10 pm
11:30 am - 10 pm
11:30 am - 11 pm
11:30 am - 11 pm
11:30 am - 9 pm