Ordered a alfredo gluten free kids pasta half way through found a spaghetti noodle in it.
Cheeseburger and Fries for the GF set. This is rare to get, and very appreciated.
Robust GF menu and the food is very good! I have eaten there twice since diagnosis and have not gotten sick at all! Obviously pass on the cheesecake though ;)
New menu specifically designed for gluten free
I ordered chicken tacos with corn tortillas. I was told the sauce had gluten but that the cook would remove it and add some spices to make it tasteful. it was BLAND, dry and with overcooked chicken. I hesitate to give this even one star if it weren't for the waiter who understood my allergy and was frustrated himself with the kitchen.
I have celiac disease I went here today for lunch. I was very careful and checked with both the hostess before sitting down and with my server before ordering. Both assured me that they treat gluten as an allergy and that I would be fine eating there. Although they assured me that I would be fine as I was eating I realized there was a gluten noodle in my pasta that I had accidentally eaten. I will now most likely be very sick from this. I altered the staff and both my server and manager were very apologetic and did not make me pay but I will never eat here again and I wouldn't recommend it for anyone with celiac disease or even a gluten allergy.
So I walk in ask the host if they have a Gluten free menu and he says yes! I then ask (as all celiacs must do)If they had separate fryers for non gluten items like fries. He says yes! I say great we will take a table. Our server arrives I ask him about the fryers he said he had to check with kitchen. When he comes back he said that yes they are safe and fried separately. Great so I order burger GF bun and fries. Simple enough right? So after about 20 mins he comes over to tell me that he is going on break and introduced our new server. She comes back 10 mins later and tells me that the fries are safe and being cooked separately. I never mentioned this to her but I was glad she knew what was up. ANOTHER 30 mins goes by. So now it's been an hour since ordering. At this point the manager comes over and says that they can't make the fries separately and that they never do. I let him know that 3 people told me otherwise and it is marked GF on their menu. He apologizes and offers me a side salad instead. I say ok cause we were starving and annoyed. After all this the "salad" he brought out was literally a tiny bowl of nothing but lettuce. Not one tomato, shred of carrot....nothing. Nothing was taken off our bill. About an hour and half for this nonsense. FAIL. Corporate will be getting a letter and I have never done that.
The food was good, I felt the GF section was limited. basically about 20 percent of the menu. seemed to be use to handling Gf request. nice dinning area for a big chain.
Menu has gluten free options marked so you know which ones are. Good amount of choices
I got glutened. I have eaten here many times in the past and while the service is always terrible the gf food is usually safe. As a Celiac I always make sure to tell them of my condition and order gf items w/o substitutions. I recently had an early dinner (4pm) so it is not like they were busy, I was assured the pasta was gf only to get violently ill. I was very disappointed since they do have a decent selection but I can't go back bc I can't trust that the gf food is safe.
Unfortunately didn't eat here for the following reason - the man at the front desk assured me there was a dedicated fryer for fries but when I asked the person serving us she looked concerned saying she thought the same oil was used for other things. She checked in the kitchen and the chef said definitely don't have the fries if you need gluten free. The menu looked very good and the woman serving us was great and I used to love Cheesecake Factory before being diagnosed but just to warn any celiacs - at this particular restaurant - don't have the fries!
This was my first, and last, time at this restaurant. When we sat down I explained to be waitress that we are gluten free. We ordered our food and she asked if we would like gluten free pasta or another kind. When we completed our order she said that she would bring over bread and butter. I asked her whether they have gluten free bread in the restaurant and her answer was "Oh, no, we do not. Would you like some of the other bread?" My pasta was really undercooked. Due to time constraints I just ate what I could. Even after I let the management know, I was not offered a discount on the meal, which was poorly prepared.
This was a bad experience. The staff had no idea what was gluten free and what was not so they took a guess. (NOT SMART) I got the grilled chicken green beans and mashed potatoes. Then i got the godiva cheesecake. A few minutes later i felt the pain. I do not what know what caused it but i will NEVER go here again. DO NOT GO HERE!!!!!!!
I ordered a burger with gf bread and a pasta dish. I found one errand gluten pasta in my pasta dish. I also ordered the Godiva cheesecake for dessert. They have a lot of options and our server and manager were very informative about the menu and their procedure.
DO NOT EXPECT TOTALLY GLUTEN FREE. Everything can be cross contaminated. They have a lot of choices, if you can handle the chance of getting some gluten. We are not celiac but have still had some problems eating there, even when ordering the gluten free items. Cheesecake Factory is not very clear on their menu that things can be cross contaminated. For example, everything is cooked in the same fryer.
Although they mark many options as "gluten-free" on their menu, it would be wise to ask about the preparation of the specific item you are ordering. After I inquired further, I was informed that anything in the fryer (although many are labeled gluten free) are not celiac safe, as they do not have dedicated fryers. Such a bummer, since one wouldn't necessarily even think to ask about fryers as things that are fried are specifically labeled as gluten free.
The service was beyond what I had expected and my waiter was very kind, and helped me find the right gluten free dinner for me. I got the 4 cheese pasta and it was out of the world delicious. I would recommend my waiter again, and was so happy that I was able to eat here. I want and will DEFINITELY come back, and am very excited that this is another gluten free option for me.***
Fortunate enough to have a server who was extra considerate. They brought it to our attention that even though the menu item is GF it is prepared in "shared" cookware/water! The Godiva flourless chocolate cake is delicious :)
Great place to eat! So many gluten free options on the menu and the staff is very helpful and nice. My celiac daughter got a kids cheeseburger with a gluten free bun, and did not have a reaction! Also, delicious Godiva gluten free chocolate cheesecake! Definitely recommend!
The Godiva chocolate cheesecake brings me back over and over!
Be careful what you order and ask questions! Had my heart set on Pasta Carbonara, which is made with gf pasta upon request. However, the gf pasta is made in the same water as the regular pasta. Ordered the tamale cakes instead and they were great. Our server was excellent and very knowledgeable. They have a lot of offer in the gluten free department, just remember to ask about the items first and you'll be fine.