Ordered a alfredo gluten free kids pasta half way through found a spaghetti noodle in it.
Cheeseburger and Fries for the GF set. This is rare to get, and very appreciated.
Robust GF menu and the food is very good! I have eaten there twice since diagnosis and have not gotten sick at all! Obviously pass on the cheesecake though ;)
New menu specifically designed for gluten free
I ordered chicken tacos with corn tortillas. I was told the sauce had gluten but that the cook would remove it and add some spices to make it tasteful. it was BLAND, dry and with overcooked chicken. I hesitate to give this even one star if it weren't for the waiter who understood my allergy and was frustrated himself with the kitchen.
I was traveling from out of town and I’ve always had good experiences with this chain. Extensive gluten free menu. Gluten free cheesecake. However, my experience at this location was horrible. I repeatedly explained my gluten free choice was allergy. I knew I was in trouble when I was served the wrong cheesecake! Not gluten free. Sure enough, when we got the receipt she hadn’t even rung my meal in as gluten free. I had a terrible reaction and was so so sick.
I used to go there all the time and get pasta, and it was great. Until one time where they gave me regular, not gluten free pasta. I thought they had gotten a new snap of pasta so I ate half of the bowl and then the manager came over to tell me it was not GF. They have me a gift certificate and free cheesecake but I knew I was going to get horrendously sick, so nothing could make up for it. I went to give them another try and let everyone know that I had a bad experience before, yet there was still a crouton left in my Caesar salad at the very bottom. I will not return to this Cheesecake Factory. Burton’s is more trustworthy and far better!
They advertise as gluten free and that there is no cross contamination. And yet I got sick there three consecutive times in a row. The employees need to get better training there in terms of gluten allergies and to be aware that it is an actual health issue for people and not just a stupid fad.
Be very careful if you decide to eat here. ordered the three cheese pasta and the noodles werent cooked sent it back. received a regular gluten three cheese pasta after. i wouldnt trust this restaurant to be careful as a celiac or person with serious allergies
The host was very knowledgeable about Celiac Disease, he also had Celiac. We felt very safe eating there. The waitress fully understood what needed to be done to make it safe for me. I had no problems after eating there!!! If you can have chocolate they offer GF Cheesecake! !
Love Cheese Cake Factory- went tonight & got Lemon Herb Chicken. Was really good until I was just about done & found a half inch spaghetti in my carrots. Side was mashed potatoes not spaghetti- needless to say I am now very sick. Not a happy camper. I would not come back to this location.
I have Celiac and I called prior to dinner to make sure they had GF options. I talked to the server when ordering. Ate 1/3 plate of GF garlic chicken pasta and 1/2 of a slice of GF Godiva chocolate cheesecake and 15 min later, I was doubled over in pain. Was the only meal I had eaten yesterday. After a long night of being sick, I looked at the receipt and my husband and I were charged for a non-GF pasta and non-GF cheesecake. Thinking now, that despite having called in advance, speaking with the server and having them bring out my dish while stating that it was GF; it was not. Very sick and very frustrated. Do *NOT* eat here. **Edit: I called this morning and spoke with a manager. She was very nice and very apologetic. Although it doesn’t make up for the effects of being glutened, she refunded my card the price of my meal.
shocked at how many options there were. Also pleasantly surprised to learn that there are 2 fryers and fries and potatoes are cooked separately from the breaded items. 2 gluten free cheesecake options. My server cut my piece herself to avoid cross contamination. I haven't been here in more than 14 years and I am sure I will be back soon!
Items that can be prepared GF are indicated on the regular menu. Make sure to check about fries -- apparently they usually use a dedicated GF fryer, but my waitress checked with the kitchen and said it was "too busy" that night and they were using both fryers for everything. Disappointing, but I appreciated that she checked for me, and I just ordered something else. GF options include hamburgers with GF buns, GF pasta, omelettes, and a few other entrees (I had the salmon). There are only two cheesecakes that can be prepared GF: coffee chocolate and Godiva.
My daughter got the gluten free penne and we tested it with our Nima device and it tested positive for gluten. We requested they get a slice of the Godiva cheesecake from the freezer versus they shared counter. They used cleaned knives and spatulas and the cheesecake tested gluten free. They were very cooperative but this place is not safe for celiacs.
Server didn’t seem to be overly concerned about my gluten free requirement. I’d ask for a manager if you want to eat here. I ordered an omelette and it arrived with potatoes on the plate, and we hadn’t discussed how they’re prepared. Server then explained but it would have been nice to know this before the food appeared in front of me. The good news is: no reaction but doubt I’ll go back here again.
I was told by the manager that not having a dedicated fryer is still safe. So aparently he is a doctor and a restaurant manager. If you have Celiac like me, don't risk it. They do not know how to safely prep food. My girlfriend and I both got sick.
I am celiac and dairy free. I have eaten here three times while traveling since being diagnosed CD four months ago. They have been helpful narrowing down my options to salmon with rice or a salad option. In an area with very few celiac friendly options I have been pleased.
The server was not knowledgeable about GF options. She went and asked the chef never offered me a GF menu. I took a stab in the dark and ordered the salmon with no sauce. The food is good but I remarked to my friend I was surprised they didn’t have a gluten-free menu. If they have one they should offer to everyone.
Gluten free buns for burgers; dedicated French fries; 2 GF cheesecakes. Staff is knowledgeable. Wonderful experience!
My girlfriend ordered the GF Shepherd's Pie and had a terrible reaction that night. She wasn't sure if it was the pie and had the leftovers the next night. She had an equal reaction. We cannot trust Cheesecake Factory's GF menu and will not be back.
Took an hour to get food. They are always unsure about the fries being GF or not. :(
Went there last night and left very happy. Any item that can be altered to be GF is labeled on the menu and my server seemed pretty knowledgable about what I could and couldn't have. The GF roll my sandwich was served on was pretty good too. He did warn me that the fries are cooked in the same fryer as everything else so those are a no-no if you're worried about cross contamination. I'll definitely be back!
Got the salmon and substituted green beans and got the mashed potatoes. Excellent. Got the Godiva cheesecake. Super yummy. I have had good experiences with Cheesecake factory’s across the country but I always make sure to be clear about needing gluten free and cross contamination. Always ask with cheesecake to use a clean spatula and wash hands first.
My Celiac daughter ordered the gluten free burger with a gluten free bun and fruit. Within an hour vomiting, diarrhea, and all signs of eating gluten. Waiter assured us that they could accommodate and that everything would be gluten free. Never again :(
This was a bad experience. The staff had no idea what was gluten free and what was not so they took a guess. (NOT SMART) On the menu 3 or 4 foods were marked as GF but not many marked at all. I got the grilled chicken, green beans and mashed potatoes. Then i got the GF godiva cheesecake. A few minutes later i felt the pain. I do not what know what caused it but i will NEVER go here again. DO NOT GO HERE!!!!!!!
They have gluten free options and the fries are in a dedicated fryer. Wish the gluten free menu was a separate menu as the little GF you need to look for is small since the lights are low making it difficult to see. The Godiva cheesecake is NOT gluten free. The sundae is but it’s huge, you will need to share.
Even though items are listed as gluten free. They are not. I ordered the gluten-free shrimp with pasta. As I was eating I noticed a regular pasta noodle mixed in with the gluten-free pasta. When I called the manager over to complain, and let him know that I would probably be sick for a few days, he told me they probably used the same strainer for both types of pasta, which is unacceptable. As predicted, I did get sick. I also complained to the corporate office
Fair selection of GF options on menu. Had the Kale and quinoa power salad with grilled chicken. It was delicious and very large portion.
They have tons of gluten free food. I spoke with them at wave length about cross contamination and they could not have been nicer. They seemed to totally get it. Manager came over a lot to help. Felt like a lot of good humans who really wanted to make it right for my daughter. Couldn’t ask for more.
if you don't enjoy a snarky attitude about your food intolerances, skip the long wait and go elsewhere. Also the hostess doesn't think it's her job to know ( or ask her boss) if there is a gf menu (it's actually marked on the main menu). And now that they added gluten to lettuce wraps- I'm out!
Had dinner here for the first time last night. ordered the guacamole and chips and the American burger. everything was great and I didn't get sick. Our server was knowledgeable and very obliging to find out what was gluten free and possible to have contamination. HOWEVER, I want to advise other Celiacs that Godiva chocolate is NOT guaranteed gluten free, they even say so on their website that if you have Celiac/gluten sensitivity, you shouldn't consume any of their chocolates. So, I am unsure as to why The Cheesecake Factory makes a "gluten free" cheesecake with chocolate that we are advised not to eat.... I think I will contact them if I can about it.
This place is NOT GLUTEN FREE no designated fryers for fries and sides. Easy contamination for Celiac disease. Waitress was nice and got answers for me but was no help to help me find something I could eat so all I ate was edamame. Won’t come back.