The Cheesecake Factory

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

94 Providence Place
Providence, RI 02903

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Cheesecake factory was very accommodating. The manager and the waitress, Teresa, understands allergens and celiac. we had an excellent experience and delicious food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Updated 1 month ago read full review

Celiac

Overall Rating

Review


A handful of GF options, none of it very good. Was served an Alfredo that was basically a soup it had so much water in it. Long wait to be seated, not worth it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Celiac

Overall Rating

Review


It says "can be made gluten free" on the menu but everything is cooked on the same grill using the same utensils as foods containing gluten. It even says so on the bottom of the menu.

Celiac friendly?

No

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Seafood
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Overall Rating

Review


They don’t know how to avoid cross contamination. The waitress stacked all the food together while carrying it to the table, gluten touching the gf plate. I wouldn’t trust the process in the kitchen if they carry it to the table like that.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


Four cheese pasta was good and it had real sauce!!!! No stomach pain, yet :)

Updated 6 years ago read full review

Overall Rating

Review


I love the Cheesecake Factory but they have messed up my order many times. Burger not cooked, wrong bun, etc. I was told Years ago the honey mustard was fine for me, but turns out when I had an awesome waitress she double checked and it is NOT GF.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


My 4 year old had her first burger here on a GF bun (we have yet to find a GF bun in the grocery store she'll eat) she was so happy to eat a burger "like mommy and daddy" - I don't want to be negative because we really love going here, but the waitstaff could be a little more knowledgable with customers and food allergies- especially when it's a child. Every questioned we asked her we got "oh sorry I don't know"

Updated 7 years ago read full review

Celiac

Overall Rating

Review


I'm very sad to give this a poor rating, but I've been glutened twice & I will not be returning for a meal. I stop in to take the Godiva cheesecake to go, but once the pasta made me sick (possible from using same water or strainer?) and the other time the salad made me sick... I'm guessing they just picked off the croutons? Regardless, I gave them a second chance-which I typically never do.

Updated 7 years ago read full review

Gluten Intolerant

Overall Rating

Review


Menu is marked for dishes that can be made GF. My favorite is the sweet corn tamale cakes! The shepherds pie without gravy was also delicious.

Updated 8 years ago read full review

Overall Rating

Updated 8 years ago read full review

Celiac

Overall Rating

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Gluten free Godiva chocolate cheesecake! Need I say more❤

Updated 8 years ago read full review

Celiac

Overall Rating

Review


We had a great GF experience. We have a picky 8yr old with Celiac Disease and the server was very nice and informed us if all the options. The food was excellent and we had no reactions. Will def go again.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Godiva cheesecake is amazing!😊

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Enormous GF menu! Even a skinnylicious menu for dieters. Appetizers... More than 1 option. My meal was amazing and the have Godiva cheesecake for dessert. No reactions!

Updated 10 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


I cannot stress how inept restaurants are. I can't imagine traveling if I had a food allergy that required an EpiPen for anaphylaxis.

I have Celiac disease. It's an autoimmune disease, not an allergy, where consuming even a crumb of gluten (a protein found in wheat, barley and rye) can cause my body to attack my intestines, and potential intestinal bleeding.

Cooking food in the same water or oil as gluten foods coats the food in gluten, making it not gluten free anymore. Heat doesn't neutralise gluten.

I am so tired of lettuce wrapped burgers, salads or unseasoned steaks. Before our flight home yesterday (July 14, 2024 around 7 PM in the bar) we went to Cheesecake Factory because they have a marked menu of dishes that can be made gluten-free. It's Fresno and there are almost no other options in town.

Before I ordered my drink, I asked the server to ask the kitchen if they can start boiling a fresh pot of water for the gluten-free pasta I was about to order. She had to check with the kitchen that they'd do that. She came back and said that the kitchen always boils fresh water for gluten-free pasta. (This is not standard. 99.9% of restaurants don't know not to cook gluten-free pasta in contaminated water.)

I ordered the spicy chicken chipotle pasta which is marked "gluten free upon request."

It came out with hot tortilla strips on top, which aren't even mentioned on the menu. I asked her if these tortilla strips were fried in the same fryer as everything else that has gluten, like chicken tenders, because if so, the whole dish isn't gluten-free.

Surprise, yes, the tortilla strips are full of gluten. Had to wait for them to remake my dish. It didn't even come off the bill.

This is the second time at a California Cheesecake Factory that my gluten-free dish has arrived with an undisclosed gluten topping.

This is not a mom and pop place. How are corporate restaurants going to advertise "gluten-free upon request" but not train their kitchen on how to turn those dishes gluten-free?

I don't think highly of businesses & business owners because I've had 3 straight years of seeing how incompetent they are with knowing their own product. You're in the food business. How do you not know what's in your food?

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


Symptomatic celiac. Informed waitress of allergy and watched her write it down. Food tasted great. Ordered gluten free four cheese pasta. Took a bite and said “man, this doesn’t even taste gluten free” as a compliment to the food. Not sure if I was given gluten or gluten free pasta but had an immediate significant gluten reaction. Will not be returning due to severity of gluten exposure. Was the worst exposure yet (have been gluten free for 6 months)

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Sensitive

Overall Rating

Review


This is my go to place for GF cheesecake. The Godiva is amazing. Ask for it to be prepare GF because they garnish it with something that is not GF.

I also don’t mind their GF burger buns. It can get crumbly… but I enjoy the taste and burger itself.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Visited the Bridgewater location, they had a decent amount of gluten free options on the menu. The waiter was knowledgeable and caring. Service seemed a bit slow so he came to us to explain they were taking extra precautions in the kitchen for us...cleaning space to keep our food safe and taking their time to avoid cross contamination. My son and I ate and had zero issues from the dinners we had. The waiter definitely made us feel comfortable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wheat Allergy

Overall Rating

Review


This place I ordered a cake and a stake that had a gluten free option, specifically I told them these need to be gluten free. I got glutened and had to leave within 15 minutes after started eating.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info