The Cheesecake Factory

10 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta
75% of 8 votes say it's celiac friendly

Top Reviews


Celiac

Overall Rating

Review


Staff knows the options but the menu is deceptive. For example: you can get a “gluten free Cesar salad” but it’s not a Cesar salad. You give up not only the croutons but the dressing as well. Why not list that? Of the kids can get a gluten free Alfredo but not adults? Just weird and frustrating.

Updated 3 years ago read full review

Celiac

Overall Rating

Review


A limited number of gf items are itemised in the main menu. I asked for Shepherds Pie but that was off. I asked for the salmon dish, (mash and broccoli). It came with no broccoli and I thought I’d misremembered. The waitress did not return mid-meal, and when she came to collect plates and give dessert menu I checked main course and pointed out I had no broccoli. She said rudely “do you want it now?” My partner ordered burger no pickle. It came with pickle. So all in all, q a choice of gf food. Appalling service.

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


I have celiac. Had the burger and fries as well as gf cheesecake. They have a designated fryer now. Didnt get sick.

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Breakfast
  • Delivery
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

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More Reviews


Celiac

Overall Rating

Review


Ordered the salmon with mashed potatoes and broccoli. Server brought out my plate and informed me that the broccoli is cooked in same water as pasta and would I like a side salad instead. Thankful for awareness of cross contamination !

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


The Colonie New York location seems to have their act together now. I ordered the 4 cheese pasta and it was very good. The server seemed to understand celiac . She also remembered when it came time for desert and offered me the only gluten free cheesecake selection they have which is chocolate. Will certainly go again.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


They've updated their GF menu and retrained their staff. Their second attempt at GF is a success, and I feel completely safe eating there.

Upon request, they bring me a nicely toasted Udi's roll so I don't feel left out when they bring my honey a bread basket. My favorite meals are the French Country Salad and the Corn Tamale Cakes. Four or five visits and no problems.

Celiac friendly?

Yes

Updated 5 years ago read full review

Not celiac

Overall Rating

Review


They are amazing. It was my favorite before I could eat gluten and still is. So many options and the cheeseburger with gluten free bun was amazing with gluten free dressing for the salad.

Updated 7 years ago read full review

Overall Rating

Review


Although there are gluten free options there seems to be a lot of issues with staff knowledge. Fries are marked as gluten free on the menu but they are not cooked in a dedicated fryer. Only two salad dressings are ok and server had to check several times to see what was safe.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


EDIT January 19: Although a few dishes are clearly marked GF, servers seem to be very inconsistently trained on the subject. Fries are supposedly gluten free, but I was told they are only available when there is a clean fryer available. Was also told during my previous visit that the sauce on my burger wasn't safe, but this time I was assured the same sauce was indeed safe. East here at your own risk, because I sure don't trust them. Get your shit straight, Cheesecake Factory.

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Hadn't gone here in a while, because they couldn't seem to find me something gluten free off their menu.

Well, apparently they've got a new menu with clearly marked GF items and options now! Also, GF hamburger buns and gluten free fries!

Americana Cheeseburger A++! Will go again!

Celiac friendly?

No

Updated 7 years ago read full review

Not celiac

Overall Rating

Review


I love the gf Turkey burgers. Out of this world! !

Celiac friendly?

Yes

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I was told the steak medallions could be made gluten free, though was sick afterward. Leaving 2 stars since the Godiva cheesecake was pretty good.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for takeout
Celiac

Overall Rating

Review


I enjoyed a lovely omelette & my daughter had gf pasta. They served us gf toast in place of the bread basket. We were too full to have it but there was a gf cheesecake option too that looked amazing. The server understood cross contamination & advised against the fries (despite them being marked gf, they are cooked in contaminated fryers). She even warned us that gf was a ‘fad’ in Florida & to always make it clear it’s an allergy & not a preference (I know coeliac isn’t an allergy but it’s easier for others to understand that).

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


If you ever come here ask to sit in wendys section! Shes a celiac waitress and she went above and beyond for my sister and I who are both celiac. From bringing us gluten free toasted bun to telling us what all on the menue is gluten free. Such as the orange chicken that I thought I couldnt eat again! I had such an amazing time here and definitely recommend it to anyone!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Update July 2022: I got the same dish that I usually get but was bloated that night so got some cross contamination. I got an order to go so I feel I couldn’t explain my needs as much. Anyway be careful. Not as good as it used to be. Got the salmon and substituted green beans and got the mashed potatoes. Excellent. Got the Godiva cheesecake. Super yummy. I have had good experiences with Cheesecake factory’s across the country but I always make sure to be clear about needing gluten free and cross contamination. Always ask with cheesecake to use a clean spatula and wash hands first.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Over all its was just fine. Nothing over the top special. Had gluten free buns and has a dedicated fryer. The burger was good. Due to “staffing shortage” they had a limited menu. About 50% of the menu was not available. Our waiter was good and you can make online reservations.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

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