The Cheesecake Factory

Celiac friendly?

Yes

They have gluten free options for pasta, burger and a cake. They clearly mark gluten free in their menu. I think they serve things as gluten free and not as gluten friendly but def something to ask next time

I've been here dozens of times and I always order the same thing, gluten free 4 cheese pasta. (Thankful not to have a dairy allergy). One time, a few years ago, it came out with the wrong noodles, which I noticed immediately, because they are a different shape than the gf spirals. They also quickly realized the mistake and the waitress and manager came running out to make sure I didn't eat it. They were proactive, sincerely apologized, made me a new one and didn't charge my husband and I for our meal, at their insistence. Very good customer service and they kept us as customers. It's smart of them to have a different shape for gf pasta, so I knew not to eat it!

Celiac friendly?

No

I can only say one word about this restaurant. HORRIBLE! When I went there I asked if they had anything that was gluten free and the waiter started to make fun of gluten intolerances and celiac. He doesn't believe they shouldn't have food since being gluten free is "retarded". My family and friends have never eaten their again.

Celiac friendly?

No

There is a new menu, strictly for gluten free customers. This is the first time I've visited in a while. Was told the g free, separately spiral bound menu is just a couple of months old. Off that menu, I ordered black, unsweetened iced tea, sweet potato fries to share as an appetizer, and the Shepherd's Pie. Something gave me the swollen, butterflies in my glutenized stomach at the 2-3 hour mark. I was told the fries were made in a separate fryer, and the Shepherd's Pie was made in advance (which I thought would eliminate the risk of cross contam). I told the waitress I had a gluten allergy, as opposed to the true Celiac Disease line, in the hope that it would help with all cross contamination. I am not sure what made me sick. I just know I am. Service was great. Not sure went wrong in the kitchen for me.

Celiac friendly?

No

Very limited selection of GF items. I was not impressed with the spicy chicken tacos. I had eaten her before and got glutened by the Shepherd's pie.

Celiac friendly?

Yes

One of the best places to get gf options. The menu is huge and they have good gluten free pasta. I’ve had items modified too to be made gluten free. Never had any problems. Plus the gf cheesecake is great.

Celiac friendly?

Yes

Knowledgeable waiter. Asked if I was Celiac or had a gluten allergy. Said he would make sure the cook made my food separately. Some unavoidable cross-contamination.

My previous review was really bad on this place. And I don’t mean just this location, I mean everywhere. But I just went again and they had gluten free buns, fries, etc. Best thing, and the cheesecake is amazing like always. Definitely go again!

The food tasted delicious but I felt sick immediately after eating the mushroom burger. Ended up being sick all night.

One mention of allergies throws the kitchen in a head spin and they play it safe to the point where it's almost insulting.

Celiac friendly?

No

Ate at this restaurant with specific instructions to the waiter about Celiac food preparation three years ago. They did not follow easy directions. Food was seriously cross contaminated. GF cheesecake was baked and stored next to wheat cheesecake. I was sick for three months. Never again. These chains do not understand what GF really means and how dangerous their cavalier attitude about it can be for Celiac’s. Do not eat here, you will get sick.

Had gluten free pasta, but I found a different noodle in my dish. I’m not sure if it’s a different type of gluten free noodle or not but it shows that they aren’t too careful.

Celiac friendly?

No

The waiter knew nothing. I asked about an omelette, thinking it would be a safer choice, and it was marked gluten free. I wanted to make sure all of the ingredients were gluten free and he said “meat doesn’t have gluten ... I don’t think.... so the bacon should be fine” Yeah.... . He later reassured me that what I ordered was all gluten free. Now I am sick. Thanks.

Celiac friendly?

Yes

Server was helpful to point out gluten free items on the menu and my meal was flagged for celiac/gluten allergy. The Skinnylicious soft chicken tacos were fantastic!

Very few options, and it appeared that many meals were unable to be altered. Super disappointing.

Celiac friendly?

Yes

They do have several GF items in the menu. I tried their GF old fashioned burger. The meat was pretty good, but, overall, the burger didn’t have much flavor. I’ve had GF burgers in other restaurants that have tasted much better. Additionally, $14 is way too high for a burger from my perspective.

Celiac friendly?

Yes

The staff was very knowledgeable and friendly! GF choices are marked in the menu. The Bacon-Bacon Cheesburger was very tasty! Fries are separate fried.

Celiac friendly?

Yes

I have never had a problem with this location. They have lots of yummy options

Celiac friendly?

Yes

Ate here tonight. Had a hamburger, and fry’s. They have a separate fryer! Everything was amazing. The waiter was very knowledgeable about celiac.

Ate here with a large party, so I know that’s hard on the server. However, they will now direct you to an allergen website and won’t answer questions about the food or prep; our server answered one question about the fries but otherwise said he was required to go get his manager (which ultimately might be great, but was very awkward with a large group of professional colleagues and also wasn’t stated as a solution or being helpful, more as a response to me being a difficult patron). I almost decided not to get food, but ultimately chose something I get might be most safe. I think it was ok, but it’s hard to say because I’m traveling and already sick. Celiacs use caution or avoid.

Celiac friendly?

No

Our waitress was not educated on what was safe. She offered us French fries, which I already knew are not safe. Me celiac daughter got sick after eating a burger on a gf bun.

Celiac friendly?

Yes

April 2019 - Tried this location for first time last week. Had Cobb salad with ranch (balsamic that normally comes with cob is not gf) and had no crutons. Took a couple slices of my own gf udi multigrain bread and they brought me butter. Waitress was knowledgeable about celiac options. Had no issues. Salad was a little bland but nice to have another family option. May try blue cheese dressing next time which is also gf. Update: have gone several more times this year with no issues. Also Godiva cheesecake is GF but I advise you only get if buy a whole frozen one to take home and thaw out in fridge before eating (the sliced ones in the restaurant case are next to gluten deserts so I avoid getting slices at the restaurant). These are the best GF deserts I know of.

Celiac friendly?

Yes

Cheesecake Factory has an extensive gluten free menu with pastas and entrees. I ordered the four cheese pasta with gluten free noodles and chickens. Cheesecake Factory also has a Godiva gluten free cheesecake.

Celiac friendly?

Yes

I just became gluten-free, and it's been a hard adjustment. So naturally, I was scared eating out, as it's supposed to be a fun celebration, and not something to dread. When I called to see if they had a gf menu, they assured me that they absolutely did. When I went there, while the server didn't 100% know if items that weren't labeled gf were (they seemed to be), she checked with both the manager and the chef. Thank goodness that I don't have to loose one of my favorite restaurants. I had the chicken farfalle gf dish and fries for a snack, and didn't have any pain. While they only have one option for cheesecake, it was still good.

Very nice great gluten free options , they only had one gluten free cheese cake desert and it was worth it ,

Celiac friendly?

Yes

Dedicated fryer .. was warned that it is next to the regular fryer so they did warn me about the slight risk of cross contamination but that they had never had any complaints from celiacs. I am celiac and took the risk and seemed to be fine from it. The burger was great too. I had tried to eat at this chain in Canada before and didn't have much luck but I was thoroughly impressed with the menu this location had. I would go back for sure!

Celiac friendly?

No

Needs a zero star option. I explained I’m celiac and how important it was to protect against cross contamination and ordered a gf pasta. When it came out thank goodness I asked if it was Gf. They said “on no that’s the regular past sorry we forgot”. I was so mad I cried.

Regular food sucks but the cheesecake is amazing!!

Celiac friendly?

No

Do not eat here. They gave me a full gluten hamburger bun after I told them FOUR TIMES it had to be gluten free. Luckily the bathrooms at nearby Neiman Marcus are great.

Celiac friendly?

No

Do not eat here. My daughter has celiac and every time she eats here she gets sick!

Celiac friendly?

Yes

We have eaten here a few times with no issues afterwards. Tonight I learned they have a dedicated fryer and gf buns. Staff was knowledgeable about celiac. And not to mention the Godiva cheesecake is heavenly.

Limited GF modifications; no separate fryer; limited awareness of celiac/allergy prep from the server. I only ate the beet/orange/avocado salad and didn’t order more because I was worried about cross contamination. While I didn’t get glutened, I certainly wasn’t satisfied and I left hungry.

My favorite gluten free pasta dish.

Celiac friendly?

Yes

The server told me marked items on the menu could be made gluten-free. I had a burger which had a great gf bun. The fries are also gluten-free made in a separate fryer. It was delicious!

Celiac friendly?

No

I’ve only eaten here once and maybe they’ve changed things since I went, but the only thing I ended up eating there was strawberries and I‘m pretty sure that they were cross contaminated.

Celiac friendly?

No

Staff was not understanding and would not check on ingredients. The wait to be seated was insane and the food took forever.

Definitely celiac free 100%. Food is great and very careful on cc double check everything with kitchen, definitely recommend this place in right on beach front in Waikiki

Celiac friendly?

No

They completely messed up our to-go order: only gave us 1 bag, and had to go back to get the 2nd. When we did, the 1 gluten-free meal we ordered (Impossible burger with a gf bun) had a regular bun. After 1 bite, I could tell it wasn't gf. Had to go back the for the 3rd time to get a new meal. They took some money off but didn't comp the meal. This was for a birthday party but it took the entire evening to get everyone fed. Big chain of restaurants don't care about the little guy. Was ill for 3 days but since I didn't have to go to the hospital, it's not a big deal for them.

Our waiter was amazing ! I got the cheese stuffed hamburger . They had gluten free buns. The fries are normally cooked in oil that is cross contaminated but they heated up oil for me separately for my fries . Make sure to specify you want the fries gluten free

Food is good with a good selection!

Celiac friendly?

No

The staff seemed knowledgeable and were able to answer my questions about separate prep areas and safe handling of allergies. Unfortunately there was a non GF noodle mixed in with my GF pasta, which I did not find until the end. Not sure how it happened. The manager was very concerned and helpful with the situation, but the damage was done and I was sick for days after. Celiac diners beware.

No marking of GF items on menu nor any particular options for GF. When asked, the waiter informed me that their GF options were salads or the salmon.

Celiac friendly?

Yes

Almocei hamburguer e estava delicioso! O pão realmente é muito bom!

Celiac friendly?

Yes

They are not celiac friendly. I asked for their gluten free salad and after having half salad I found a crouton. It happened twice so I decided not to go back

The food itself isnt bad. Carryout service is horrible. Slightly overpriced and portions seem to have gotten smaller.

Wish I had checked the reviews before going. It made me sick.

Normally love The Cheesecake Factory but this one is not good. Food came out terrible and our drinks were way too strong. I was not glutened though.

The waiter we had was not knowledgeable at all. Told me all the bread was GF so I suspect he has no idea what gluten is. I asked him to double check and of course it wasn’t! The burger with mushrooms was absolutely delicious though and the hot fudge sundae was enormous and tasty. Good food but not knowledgeable staff.

Celiac friendly?

Yes

They offer a good variety of gluten free menu options. I’ve had nachos, pasta, salads, entrees and dessert. There is no sacrificing yumminess for health. Everything was great. Service was good. We dined here several times over the last few years. The greatest thing of all is that I’ve never been sick after eating here. When I want a tasty meal and need to make sure I won’t be sick after enjoying my meal, I choose the Bridgewater Cheesecake Factory.

Celiac friendly?

No

They can bring out a toasted GF bun instead of bread, which is nice. I had a GF pasta dish. I did not have any flourless cheesecake. I had a very bad reaction, was throwing up all night long. I haven’t had a bad reaction at other cheesecake factories, and I don’t know what this place did to gluten poison me. I probably won’t be back to any cheesecake factory.

Celiac friendly?

No

We have eaten here numerous times We have been told the fryer is dedicated to fries only Waitress just told us fries are gluten free but the chicken nuggets are fried in it Manager came over to say they are fried next to each other and the bc the baskets are so close especially in a busy nite there could be cross contamination. He also said same thing for the chips and guac. Come on People get this right Its either gluten free or its not. 😡😡😡

Celiac friendly?

No

The food tasted great! I ordered a Hamburger and French fries, under the assurance it was gluten free and they even have a separate fryer for gluten safety.... GOT GLUTENED. I think they aren’t careful and I also think that when you say “Gluten Free - I am Gluten Allergic - I have Celiac” waiters think Gluten Free Preference, which is completely different than Gluten allergic, and they don’t care. Great food, just not safe.

What is not to love! GF Godiva cheesecake! Large piece so couldn’t finish it all. Only thing to make better would be a fruit choice as it was limited

I have never been sick here but do be extremely careful because there seems to be so many ways to get CCed here. A huge issue for me is that managers don’t bring out the GF plates so it’s up to the individual server and their knowledge, even if you carefully alert them. There are other small issues that make me feel unsafe. Like when I ask if the GF cheesecake can be sliced separately and get an attitude. The attitude that I’ve gotten from a few servers is what makes me nervous (some have been very helpful though). Even though I haven’t been sick it is never my first, second choice or even third choice to go here. Oh one more thing! And I know you all know this but never assume something is GF. For example, they cook their edamame in the pasta water!