Cheesecake Factory
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1 month ago
I've been here dozens of times and I always order the same thing, gluten free 4 cheese pasta. (Thankful not to have a dairy allergy). One time, a few years ago, it came out with the wrong noodles, which I noticed immediately, because they are a different shape than the gf spirals. They also quickly realized the mistake and the waitress and manager came running out to make sure I didn't eat it. They were proactive, sincerely apologized, made me a new one and didn't charge my husband and I for our meal, at their insistence. Very good customer service and they kept us as customers. It's smart of them to have a different shape for gf pasta, so I knew not to eat it!
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4 years ago
Not celiac friendly I can only say one word about this restaurant. HORRIBLE! When I went there I asked if they had anything that was gluten free and the waiter started to make fun of gluten intolerances and celiac. He doesn't believe they shouldn't have food since being gluten free is "retarded". My family and friends have never eaten their again.
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Celiac
4 years agoNot celiac friendly There is a new menu, strictly for gluten free customers. This is the first time I've visited in a while. Was told the g free, separately spiral bound menu is just a couple of months old. Off that menu, I ordered black, unsweetened iced tea, sweet potato fries to share as an appetizer, and the Shepherd's Pie. Something gave me the swollen, butterflies in my glutenized stomach at the 2-3 hour mark. I was told the fries were made in a separate fryer, and the Shepherd's Pie was made in advance (which I thought would eliminate the risk of cross contam). I told the waitress I had a gluten allergy, as opposed to the true Celiac Disease line, in the hope that it would help with all cross contamination. I am not sure what made me sick. I just know I am. Service was great. Not sure went wrong in the kitchen for me.
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Celiac
1 week agoNot celiac friendly 5065 Main St Spc #314, Trumbull, CT 06611
This place just awful. It’s unsafe. After sending back a GF shrimp pasta dish because the shrimp was breaded, the returned with a new dish with grilled shrimp but the pasta was not GF. Unfortunately, we did not know until after my wife ate a 1/3rd of the dish. Way to ruin a birthday dinner.
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Not celiac
1 week ago3710 Hwy 9, Freehold Raceway Mall, Freehold Township, NJ 07728
Went there today, ordered ribeye steak with mashed potatoes and green beans. Two hours later, here I am, crapping my guts out. Waitress seemed knowledgeable and assured me that my meal was gf. My gut says otherwise.
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Celiac
1 week agoNot celiac friendly 5530 Glades Rd, Boca Raton, FL 33431
Not at all safe for Celiacs. My waiter really made it seem like they were knowledgeable and accommodating, but it was not true at all. I have never gotten so sick in my life. I didn’t eat out for months after this because I couldn’t trust any restaurant.
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2 weeks ago
15230 N Scottsdale Rd, Scottsdale, AZ 85254
Have eaten at this location several times with no issues. I’ve gotten the steak, salmon, and pasta. I love their chocolate cheese cake and their coffee/chocolate flavored cheesecake, both are amazing!
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Celiac
2 weeks agoCeliac friendly 931 Haddonfield Road, Cherry Hill, NJ 08002
The food is average but this is a popular place with my friends and family so at least I can eat here. Fairly limited in options but I have had no issues. Make sure you tell them you have an allergy.
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Celiac
2 weeks ago
Not celiac friendly 1 Maple Ave, White Plains, NY 10601
Ordered the gluten free Americana cheeseburger but unfortunately, it was glutened. The restaurant server and manager were very apologetic when I showed them the test result. They took it back, didn't charge me and even gave a gluten free Godiva cheesecake on the house. While the service was great, the burgers are still not a safe choice here
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Celiac
3 weeks agoNot celiac friendly 3333 Buford Dr, Buford, GA 30519
Be very careful here. They have items on their menu that are marked as gluten free even though they go in the same fryer with everything else. This might be a safe place for someone who is gluten sensitive but if you have celiac, I would steer clear.
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Not celiac
3 weeks ago4200 Conroy Road, Orlando, FL 32839
Waitress very helpful. I’m gluten free vegetarian... has the tamales as an appetizer and the gluten free primavera pasta for dinner. I asked the server about the pasta ( are you sure this is gluten free ) she responded that the GF pasta is always the rotini ( spirals ) that’s how they ensure it’s the right one ... the Godiva cheesecake is on the GF menu ... but I’m unsure about Godiva being gluten free.. waitress assured us it was ... but I skipped it. The Food was delicious !!!
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Celiac
1 month agoCeliac friendly 115 Huntington Avenue, Boston, MA 02199
I’ve eaten here many times with Celiacs and never had a problem. They even have two gluten free cheesecakes, which are very good! I keep going back!
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Celiac
1 month agoCeliac friendly 1201 Lake Woodlands Dr #302, The Woodlands, TX 77380
Great options on menu, was surprised even a couple gluten free options for cheesecake if you are still hungry. I may try one next time and plan ahead for when we go back.
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Celiac
1 month agoS, 8711 E 71st St, Tulsa, OK 74133
Tons of gf options including the best Godiva cheesecake!
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Celiac
1 month agoNot celiac friendly 2601 Preston Rd, Frisco, TX 75034
After waiting almost an hour to get our food, my son started eating his GF pasta dish and found a piece of gluten pasta in it. The manager said “I’m sorry” and walked off. Will never eat here again after how we were treated - my son had even talked with our waitress extensively before ordering about him being a sensitive Celiac and could they please be extra careful 😳
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Celiac
1 month agoNot celiac friendly 200 E Via Rancho Pkwy, Escondido, CA 92025
They have “GF upon request” items on menu. But the Shepherds Pie and Cobb Salad both tested “gluten” on my Nima Sensor.
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Celiac
1 month agoNot celiac friendly 201 Morrell Rd, Knoxville, TN 37919
I appreciate anytime a restaurant has gf items listed on the full menu, however after several visits to Cheesecake Factory it is confirmed that this is not the place to go if you have celiac. They have brought regular bread with breakfast, regular pasta instead of gf (Thankfully I asked but by the time my meal came everyone else in the party was done eating. CCF did not offer to compensate in any way). Bread crumbs to top gluten free pasta I ordered on a to-go order. They put a piece of chocolate that is not gf on the gf Godiva cheesecake... I always leave this restaurant sick. It is a shame, wish they would get it together.
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Celiac
1 month agoNot celiac friendly 1566 Polaris Pkwy, Columbus, OH 43240
the smallest portion size ever in the 4 cheese pasta. undercooked brocolli. steak was the consistancy of a hamburger. potatos were garbage. i also had a horrible reaction afterward. NOT CELIAC FRIENDLY BY ANY MEANS.
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Not celiac
1 month ago930 Milwaukee Ave, Lincolnshire, IL 60069
Ok for GF vegans but need more vegan and gf options. Ate fries salad and chips and was ok.
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Celiac
1 month agoNot celiac friendly 94 Providence Place, Providence, RI 02903
They don’t know how to avoid cross contamination. The waitress stacked all the food together while carrying it to the table, gluten touching the gf plate. I wouldn’t trust the process in the kitchen if they carry it to the table like that.
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Celiac
1 month agoNot celiac friendly 304 Orland Square Drive, Orland Park, IL 60462
I got the chicken Alfaro and found a regular noodle in my pasta. Went back again and had the same thing happen. Later I found out the cook the regular noodles with GF ones!
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Not celiac
1 month agoCeliac friendly 91-5431 Kapolei Pkwy, Kapolei, HI 96707
gluten free cheesecake!
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Celiac
1 month agoNot celiac friendly 4325 Glenwood Avenue, Raleigh, NC 27612
ate there last night and got so sick! never again...
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Celiac
2 months agoNot celiac friendly 2708 Potomac Mills Cir, Woodbridge, VA 22192
Staff tries their best but it’s not a dedicated prep and I got some cross contamination despite the server’s efforts.
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2 months agoNot celiac friendly 75 Middlesex Turnpike, Burlington, MA 01803
My daughter has celiac disease and we asked them to prepare her gluten-free macaroni and cheese safely. About halfway through her meal she noticed a piece of spaghetti in her penne pasta. We have no idea if any of it was gluten-free or how that piece of pasta got in there. At the very least it was contaminated. I will not return.
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Celiac
2 months agoNot celiac friendly 931 Haddonfield Road, Cherry Hill, NJ 08002
This Cheesecake Factory doesn’t have a separate fryer for French fries. Idk about others. They fry fries in the same fryer as chicken fingers ect. They are labeled gf. If you’re gluten free & order fries, you’ll get cross contaminated. I asked the server about the fryers. I learned my lesson from Applebee’s. They do the same thing. The server was new so got the manager. I tried to explain to the manager about fries being fried in a shared fryer are no longer gf & they’re making people sick so either take them off the menu or get a separate fryer. I’m also going to call corporate.
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Not celiac
2 months ago21076 Dulles Town Cir, Sterling, VA 20166
They have gluten-free buns and some GF options! Server was knowledgeable. Their menu also points out options that can be made GF. Downside: their website is not updated with nutritional facts, but they have it in the restaurant.
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Celiac
2 months agoCeliac friendly 1504 Old Country Road, Westbury, NY 11590
I'm always so scared to trust any restaurant! I ordered the sweet corn tamale cakes as an entree. These were labeled as gf. They were delicious!! Very flavorful! & I didn't not get sick!! A real treat!
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Celiac
2 months agoCeliac friendly 789 W Harbor Dr, San Diego, CA 92101
A gluten free menu but difficult when add to that food allergies to all nuts (shared areas), egg, and soy protein. Spoke directly with manager who was very helpful. Discussed options of burgher, steak, chicken. Not easy when trying to please a 6 year old. Fries not safe as prepared in shared fryer. Daughter insisted on burger. Although GF bun available, used our own home made egg free bun. They offered to safely warm it and served it to her as a meal. She ate every bite of her dinner and enjoyed it! Again, manager was great in trying to accommodate and please. It had been a long day of sightseeing. We were tired, hungry and forgot it was Friday so there were large crowds everywhere. Ate without any incidents and everyone enjoyed sitting outside! Would recommend and return!
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Celiac
2 months agoNot celiac friendly 10260 Midtown Parkway, Jacksonville, FL 32246
I have eaten pasta at other locations and it was fine but here I found a regular spaghetti noodle in my bowl about halfway through.
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Celiac
2 months ago24250 Town Center Dr, Santa Clarita, CA 91355
We were excited about gluten free options however the waitress was unsure about gluten free. she didn't know if there was gluten free buns for the hamburger. so we ordered without bread and asked about French fries she said that she would check it out. when she brought the food to the table, there was buns on it and french fries before confirming that it was gluten free. she made us nervous and lost our appetite. wished the waitress was trained better. we are not going back. we have celiac so we have to be very careful about food obviously.
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Not celiac
2 months ago10300 Little Patuxent Pkwy, Columbia, MD 21044
Although they do have some gluten free options, I was surprised they didn’t offer more. There are so many gluten free flours etc., it would have been nice to have some more brunch options. Also only 2 desserts!
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Celiac
2 months ago2350 N Mayfair Rd, Wauwatosa, WI 53226
Lots of gluten free options, everything from pasta, to burgers, to fish and steak
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Celiac
2 months ago
Not celiac friendly 101 Jordan Creek Pkwy, Des Moines, IA 50266
Had a great waiter who knew about providing a safe GF meal. I had pasta and did not get sick. They say they offer GF cheesecake but it’s in the same display cabinet as all other cheesecakes. I watched them use the same serving utensil on the GF cheesecake as other cheesecakes. (Bad!)
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2 months ago4325 Glenwood Avenue, Raleigh, NC 27612
A variety of dinner options including GF cheesecake(flourless). We had a lemon herb chicken, potatoes, omelets (served all day) Helpful staff.
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Celiac
2 months agoCeliac friendly 236 Summit Blvd, Birmingham, AL 35243
Staff was knowledge, menu was clear as to what was/could be GF
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Celiac
2 months ago750 S Rampart Blvd, Las Vegas, NV 89145
the waiter was very knowable about celiac having an uncle with the condition. They offered Pasta Buns and sevral GF options. they do have a dedicated fryer for the fries and any questions we had about seasonings got answered right away.
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Celiac
2 months agoNot celiac friendly 5799 N Bayshore Dr, Bayshore Mall #L100, Glendale, WI 53217
I was excited to try it out because it was my first time there ever (before diagnosis and now both) and I knew they had a bunch of options. The server was so incredibly nice and willing to do whatever we needed. I got GF pasta in the Farfalle with Chicken and Roasted Garlic and I had 5 bites before I felt so bad. I had a reaction very quick (after not having eaten all day so no prior contaminated food) and it was very bad. We came from out of town and I had to deal with an hour ride back smelling the leftover food that made me sick and feeling sick to my stomach.
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Celiac
2 months agoCeliac friendly 101 Jordan Creek Pkwy, Des Moines, IA 50266
Lots of options! I had a burger with a gluten free bun. The menu says fries can be made GF but the waitress said they have a communal fryer so definitely unsafe for celiacs! Other than that everything was good especially the chocolate Godiva cheesecake! :)
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2 months ago789 W Harbor Dr, San Diego, CA 92101
Was sat at a table and 10 minutes later we got up and walked out after being ignored by everyone who walked by us. Terrible service!
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Celiac
2 months agoCeliac friendly 6223 South State Street #2001, Murray, UT 84107
Got a gift card for Christmas and was surprised to find they had gluten free options. Got the Cobb salad with no cheese and ranch instead of bleu cheese with no issues. They also had gluten free cheesecake!
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Celiac
2 months agoCeliac friendly 4200 Conroy Road, Orlando, FL 32839
Been here multiple times and always get knowledgeable and friendly staff!
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Celiac
3 months agoNot celiac friendly 3811 South Cooper Street, Fort Worth, TX 76104
I found regular pasta in my gluten free pasta. Cross contamination galore
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Celiac
3 months agoNot celiac friendly 820 Central Expy, Allen, TX 75013
I ordered the Gluten Free pasta and it definitely was not gluten free... not safe if you have celiac
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Celiac
3 months agoNot celiac friendly 5000 Shelbyville Rd, Louisville, KY 40207
The Cheesecake Factory has many gluten free options. With that being said, it's really not the safest place to eat so proceed with caution. I'm writing this review to inform the gluten sensitive or those with celiac that even though they say they have a separate fryer and that you can eat french fries safely, that's not always the case. My daughter and I both dealt with cross contamination there when we ordered gluten free french fries. I later found out at another Cheesecake Factory, that it's common practice for the cooks to use that "other fryer" when they feel the need to. So that explained things for me. I thought the waitress was just being lazy and gave me fries that were fried in the common fryer. So please be careful. Also, don't order the gluten free cheesecake. It is with all the other cheesecakes and I got sick from that on another occasion. Moral of the story, I think you can order a few things here that are safe but you are gambling. It's just not worth it for me.
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3 months agoNot celiac friendly 236 Summit Blvd, Birmingham, AL 35243
I was traveling from out of town and I’ve always had good experiences with this chain. Extensive gluten free menu. Gluten free cheesecake. However, my experience at this location was horrible. I repeatedly explained my gluten free choice was allergy. I knew I was in trouble when I was served the wrong cheesecake! Not gluten free. Sure enough, when we got the receipt she hadn’t even rung my meal in as gluten free. I had a terrible reaction and was so so sick.
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Celiac
3 months agoNot celiac friendly 210 Andover Street, Peabody, MA 01960
I used to go there all the time and get pasta, and it was great. Until one time where they gave me regular, not gluten free pasta. I thought they had gotten a new snap of pasta so I ate half of the bowl and then the manager came over to tell me it was not GF. They have me a gift certificate and free cheesecake but I knew I was going to get horrendously sick, so nothing could make up for it. I went to give them another try and let everyone know that I had a bad experience before, yet there was still a crouton left in my Caesar salad at the very bottom. I will not return to this Cheesecake Factory. Burton’s is more trustworthy and far better!
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Celiac
3 months agoCeliac friendly 5015 Westheimer Road, Houston, TX 77056
Separate kitchen area. Had the 4 cheese pasta. Very tasty. No problems!
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Celiac
3 months agoNot celiac friendly 7871 Edinger Ave, Huntington Beach, CA 92647
They advertise as gluten free and that there is no cross contamination. And yet I got sick there three consecutive times in a row. The employees need to get better training there in terms of gluten allergies and to be aware that it is an actual health issue for people and not just a stupid fad.
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Celiac
3 months ago132 Christiana Mall, Newark, DE 19702
Be very careful if you decide to eat here. ordered the three cheese pasta and the noodles werent cooked sent it back. received a regular gluten three cheese pasta after. i wouldnt trust this restaurant to be careful as a celiac or person with serious allergies
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Celiac
3 months ago65 Regent Street, Salt Lake City, UT 84111
I had a really good experience here, but unlike other reviewers, I didn't get pasta. My burger, vegetables, and cheesecake were all made with care. Perhaps avoiding pasta is the key?
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Not celiac
3 months agoCeliac friendly 53 Woodfield Rd, Schaumburg, IL 60173
We explained my daughter was celiac and the waitress notified the chef who then supervised the preparation of her meal. My daughter is extremely sensitive to cross contamination and it’s been 24 hours and no signs of being sick.
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Celiac
3 months agoCeliac friendly 2090 Tamiami Trail N, Naples, FL 34102
The host was very knowledgeable about Celiac Disease, he also had Celiac. We felt very safe eating there. The waitress fully understood what needed to be done to make it safe for me. I had no problems after eating there!!! If you can have chocolate they offer GF Cheesecake! !
Gluten-Free Features
- Appetizers
- Bread/Buns
- Burgers
- Cheesecake
- Dessert
- Gluten Free Menu
- Pasta
Categories
- Breakfast
- Kid Friendly
- Late Night
- Lunch
- Restaurant
| Monday | 11 am - 11 pm |
| Tuesday | 11 am - 11 pm |
| Wednesday | 11 am - 11 pm |
| Thursday | 11 am - 11 pm |
| Friday | 11 am - 12 am |
| Saturday | 10 am - 12 am |
| Sunday | 10 am - 10 pm |
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