The Cheesecake Factory

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta
50% of 2 votes say it's celiac friendly
Shops At Mission Viejo
Mission Viejo, CA 92691

Top Reviews


Overall Rating

Review


Ordered pasta (garlic something) and 2 hours later I was throwing up and NOT FEELING WELL!

I have ordered GF before and I've been fine, so I'm guessing it is a hit and miss.

I won't be back though, not worth the risk :(

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


They have gluten free options for pasta, burger and a cake. They clearly mark gluten free in their menu. I think they serve things as gluten free and not as gluten friendly but def something to ask next time

Celiac friendly?

Yes

Updated 2 years ago read full review

Overall Rating

Review


I've been here dozens of times and I always order the same thing, gluten free 4 cheese pasta. (Thankful not to have a dairy allergy). One time, a few years ago, it came out with the wrong noodles, which I noticed immediately, because they are a different shape than the gf spirals. They also quickly realized the mistake and the waitress and manager came running out to make sure I didn't eat it. They were proactive, sincerely apologized, made me a new one and didn't charge my husband and I for our meal, at their insistence. Very good customer service and they kept us as customers. It's smart of them to have a different shape for gf pasta, so I knew not to eat it!

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Breakfast
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Overall Rating

Review


I can only say one word about this restaurant. HORRIBLE! When I went there I asked if they had anything that was gluten free and the waiter started to make fun of gluten intolerances and celiac. He doesn't believe they shouldn't have food since being gluten free is "retarded". My family and friends have never eaten their again.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


There is a new menu, strictly for gluten free customers. This is the first time I've visited in a while. Was told the g free, separately spiral bound menu is just a couple of months old. Off that menu, I ordered black, unsweetened iced tea, sweet potato fries to share as an appetizer, and the Shepherd's Pie. Something gave me the swollen, butterflies in my glutenized stomach at the 2-3 hour mark. I was told the fries were made in a separate fryer, and the Shepherd's Pie was made in advance (which I thought would eliminate the risk of cross contam). I told the waitress I had a gluten allergy, as opposed to the true Celiac Disease line, in the hope that it would help with all cross contamination. I am not sure what made me sick. I just know I am. Service was great. Not sure went wrong in the kitchen for me.

Celiac friendly?

No

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I was told the steak medallions could be made gluten free, though was sick afterward. Leaving 2 stars since the Godiva cheesecake was pretty good.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for takeout
Celiac

Overall Rating

Review


I enjoyed a lovely omelette & my daughter had gf pasta. They served us gf toast in place of the bread basket. We were too full to have it but there was a gf cheesecake option too that looked amazing. The server understood cross contamination & advised against the fries (despite them being marked gf, they are cooked in contaminated fryers). She even warned us that gf was a ‘fad’ in Florida & to always make it clear it’s an allergy & not a preference (I know coeliac isn’t an allergy but it’s easier for others to understand that).

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


If you ever come here ask to sit in wendys section! Shes a celiac waitress and she went above and beyond for my sister and I who are both celiac. From bringing us gluten free toasted bun to telling us what all on the menue is gluten free. Such as the orange chicken that I thought I couldnt eat again! I had such an amazing time here and definitely recommend it to anyone!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Update July 2022: I got the same dish that I usually get but was bloated that night so got some cross contamination. I got an order to go so I feel I couldn’t explain my needs as much. Anyway be careful. Not as good as it used to be. Got the salmon and substituted green beans and got the mashed potatoes. Excellent. Got the Godiva cheesecake. Super yummy. I have had good experiences with Cheesecake factory’s across the country but I always make sure to be clear about needing gluten free and cross contamination. Always ask with cheesecake to use a clean spatula and wash hands first.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Over all its was just fine. Nothing over the top special. Had gluten free buns and has a dedicated fryer. The burger was good. Due to “staffing shortage” they had a limited menu. About 50% of the menu was not available. Our waiter was good and you can make online reservations.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

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