Terrible experience. They did not know what gluten was. I ordered the shepherds pie which they said was gluten free. I reacted almost immediately and did not eat it. I told the server who was fine. A manager came over first and said I was wrong and asked me to describe my symptoms. Two more managers came over and told me I was wrong. It was a terrible experience.
— No gluten-free information on the menu
— Not Much
— Poor
Ask a lot of questions about gf items. A few pasta dishes are marked gf, but it is made in the same water as the regular pasta (meaning it will get contaminated). I asked to have it cooked in separate water, but they could not accommodate.
I wound up getting salmon with broccoli and mashed potatoes, which was pretty good and for sure gf.
They offer ‘GF’ items except when you ask further questions you learn the sauces are not GF. The menu is deceiving. The burgers come with a special sauce which isn’t GF. The sauce in the ‘GF’ Steak Diane is not GF. The fries have a separate fryer but it is right next to the other fryer. Ask lots of questions and don’t assume the ‘GF’ offerings are automatically safe.
No
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
Had many options on menu that indicated GF on request. Also have GF buns for burgers. Server needs to check with ordering computer to determine what needed to be eliminated to be GF which is fine as it minimizes some of the human error
Yes
Doesn't have gluten free menu any more
No
My daughter who has celiac told the waiter that she had a gluten allergy and would get very sick if he did not put the order in as gluten free. Waited over an hour for our food. The pasta she got looked gluten free but after 3 bites, she said it did not taste good. Within 15 minutes, she was sick in the bathroom. Told the waiter - did not seem to be concerned. Asked him to take the dish off of our bill and that did not seem to concern him either. Overall, do not eat here if you want gluten free food.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
I let the server know I was gluten free - coeliac multiple times so she would get my order right and I confirmed with her again before my meals came out and she still gave me the gluten cheesecake instead of the gluten free one
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
I went here and ordered a gluten free burger and bun. The food came with a gluten bun. I sent it back as I noticed it wasn’t gluten free. I woke up sick as a dog for two days. If you’re sensitive don’t eat here. Even after the gluten free bun change I still got sick.
— Not at all
— Some
— Good
Cheesecake is always safe for me.
— Very
— Most/All
— Excellent
Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.
There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference
— Not very
— Gluten-free items are marked on the main menu
— Some