Cheesecake Factory
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1700 Willowbrook Mall, Wayne, NJ 07470
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August 31, 2014Last time I went they were so uneducated (even the chef who came out and thought rice was "made of wheat") it was scary. They keep saying they are coming out with a GF menu but it hasn't happened so I haven't been back. One of the cheesecakes (Godiva) is naturally GF though.
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February 14, 2014
Definitely has cross contamination! Ate off of the "gluten free menu" and got horribly sick immediately after. Bummed.
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November 10, 2013I was shocked to find a big chain like The Cheesecake Factory fail GF 101. They do not have a dedicated fryer and yet consistently list French fries on their new gluten free menu - seriously? Such a simple mistake does not lend any confidence that this restaurant understands what being gluten free means or how gluten free food needs to be prepared. Too bad.
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May 27, 2017
6600 Topanga Canyon Boulevard, Los Angeles, California 91303
I got a gluten free pasta dish. There was a noodle in there that was a completely different shape than the ones I ordered. I picked it out and thought I would be ok. So sick. :(
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May 22, 2017
7875 Montgomery Rd, Cincinnati, OH 45236
I have celiac disease I went here today for lunch. I was very careful and checked with both the hostess before sitting down and with my server before ordering. Both assured me that they treat gluten as an allergy and that I would be fine eating there. Although they assured me that I would be fine as I was eating I realized there was a gluten noodle in my pasta that I had accidentally eaten. I will now most likely be very sick from this. I altered the staff and both my server and manager were very apologetic and did not make me pay but I will never eat here again and I wouldn't recommend it for anyone with celiac disease or even a gluten allergy.
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May 15, 201711800 W Broad St, Richmond, VA 23233
Items are gluten free upon request and are mixed into the regular menu. Corn tortilla chips are not gluten free at this location because they do not have a dedicated gluten free fryer but are working towards that.
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May 15, 2017101 Jordan Creek Pkwy, Des Moines, IA 50266
Everything was good but my pasta had a regular noodle in it and it honestly was not worth the $20. I would only go for dessert and appetizers.
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May 12, 2017
1350 Stoneridge Mall Road, Pleasanton, CA 94588
So I walk in ask the host if they have a Gluten free menu and he says yes! I then ask (as all celiacs must do)If they had separate fryers for non gluten items like fries. He says yes! I say great we will take a table. Our server arrives I ask him about the fryers he said he had to check with kitchen. When he comes back he said that yes they are safe and fried separately. Great so I order burger GF bun and fries. Simple enough right? So after about 20 mins he comes over to tell me that he is going on break and introduced our new server. She comes back 10 mins later and tells me that the fries are safe and being cooked separately. I never mentioned this to her but I was glad she knew what was up. ANOTHER 30 mins goes by. So now it's been an hour since ordering. At this point the manager comes over and says that they can't make the fries separately and that they never do. I let him know that 3 people told me otherwise and it is marked GF on their menu. He apologizes and offers me a side salad instead. I say ok cause we were starving and annoyed. After all this the "salad" he brought out was literally a tiny bowl of nothing but lettuce. Not one tomato, shred of carrot....nothing. Nothing was taken off our bill. About an hour and half for this nonsense. FAIL. Corporate will be getting a letter and I have never done that.
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May 11, 2017
4400 Ashford Dunwoody Rd #3005, Atlanta, Georgia 30346
The food was good, I felt the GF section was limited. basically about 20 percent of the menu. seemed to be use to handling Gf request. nice dinning area for a big chain.
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May 09, 2017
400 Commons Way #270, Bridgewater, NJ 08807
They are very careful & very accommodating, menu is marked with all GF options and every time I've been there they've made sure to double check with kitchen staff and bring mine out separately.
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May 07, 2017
1200 Morris Turnpike #103, Short Hills, NJ 07078
Be very careful! The server served regular pasta and claimed it was gf! It was not and my daughter ate it.
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May 02, 2017
1 Walden Galleria, Cheektowaga, NY 14225
I was not impressed with the food a little pricey for what you get. The staff we had that day did not understand gluten free. Will not return;
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May 02, 2017
201 E Pratt St, Baltimore, MD 21202
Cheesecake Factory is normally a safe option for me besides my two reactions from eating at this location. I do not think they are trained how to accommodate
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April 24, 2017
1251 Us Highway 31 N, Greenwood, IN 46142
Food was good. Service was decent. Been there twice with no issues and I am very sensitive to gluten.
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April 24, 20172028 Chesterfield Center, Chesterfield, MO 63017
They have a gf menu and staff is knowledgeable. Food is great and they are very careful. No problems and I'm a very sensitive celiac.
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April 22, 2017
1872 Annapolis Mall Road, Annapolis, MD 21401
There were quite a few items available for Gluten Free. I had a salad.
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April 17, 2017
1566 Polaris Pkwy, Columbus, OH 43240
Extensive menu has some items marked that they can be prepared Gluten Free. I had the bacon burger with a gf bun and the fries are gf. Very helpful hostess and server.
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April 17, 2017
3710 Hwy 9, Freehold Raceway Mall, Freehold Township, NJ 07728
Menu has gluten free options marked so you know which ones are. Good amount of choices
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April 16, 2017
789 W Harbor Dr, San Diego, CA 92101
Got a Cobb salad and gf cheesecake as takeout. Salad was ok, cheesecake was amazing. Only one flavor option though.
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April 14, 2017
197 Riverside Square Mall, Hackensack, NJ 07601
I got glutened. I have eaten here many times in the past and while the service is always terrible the gf food is usually safe. As a Celiac I always make sure to tell them of my condition and order gf items w/o substitutions. I recently had an early dinner (4pm) so it is not like they were busy, I was assured the pasta was gf only to get violently ill. I was very disappointed since they do have a decent selection but I can't go back bc I can't trust that the gf food is safe.
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April 11, 2017
415 South 27th Street, Pittsburgh, PA 15203
The gluten free pasta was really good, there's is an option for the cheesecake lovers out there.
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April 09, 2017
14559 SW 5th St, Pembroke Pines, FL 33027
Excellent GF selection. Great food a huge servings. Hard to have the Godiva GF cheesecake to go. Highly recommend!
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April 08, 2017
2028 Chesterfield Center, Chesterfield, MO 63017
Enjoyed the burger, fries, and chocolate cheesecake- all GF!
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April 08, 2017
4200 Conroy Road, Orlando, FL 32839
Unfortunately didn't eat here for the following reason - the man at the front desk assured me there was a dedicated fryer for fries but when I asked the person serving us she looked concerned saying she thought the same oil was used for other things. She checked in the kitchen and the chef said definitely don't have the fries if you need gluten free. The menu looked very good and the woman serving us was great and I used to love Cheesecake Factory before being diagnosed but just to warn any celiacs - at this particular restaurant - don't have the fries!
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April 01, 2017
65 Regent Street, Salt Lake City, UT 84111
Third time is usually the charm... not this time! We love Cheesecake Factory but they always mess up on the order and regular noodles get mixed in with gluten free noodles. Not gluten friendly at all. Don't go! My wife has left sick every time.
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March 31, 2017
10300 Little Patuxent Pkwy, Columbia, MD 21044
Ordered a alfredo gluten free kids pasta half way through found a spaghetti noodle in it.
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March 31, 2017
875 North Michigan Avenue, Chicago, IL 60611
Godiva Chocolate GF cheesecake was out of this world! Been forever since I've enjoyed good tasting cheesecake. I was told it was the only GF cheesecake option. We did not purchase a meal, just cheesecake!
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March 30, 2017
903-L 400 S. Baldwin Ave, Arcadia, CA 91007
Delicious GF pasta and chocolate cheesecake. They are willing to bring out warm bread (bun) also.
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March 28, 2017
1200 Morris Turnpike #103, Short Hills, NJ 07078
Food is tasty but risk of contamination is high! They offer GF pasta but when questioned they cook the pasta in the same water as the regular. French fries are from a dedicated fryer from what the waiter told me.
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March 27, 2017
115 Huntington Avenue, Boston, MA 02199
This was my first, and last, time at this restaurant. When we sat down I explained to be waitress that we are gluten free. We ordered our food and she asked if we would like gluten free pasta or another kind. When we completed our order she said that she would bring over bread and butter. I asked her whether they have gluten free bread in the restaurant and her answer was "Oh, no, we do not. Would you like some of the other bread?" My pasta was really undercooked. Due to time constraints I just ate what I could. Even after I let the management know, I was not offered a discount on the meal, which was poorly prepared.
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March 26, 2017
101 Jordan Creek Pkwy, Des Moines, IA 50266
Delicious food, lots of choices, knowledgeable staff! The Godiva Cheesecake is gluten free and it is DELICIOUS! A must have!
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March 26, 2017
4325 Glenwood Avenue, Raleigh, NC 27612
This was a bad experience. The staff had no idea what was gluten free and what was not so they took a guess. (NOT SMART) I got the grilled chicken green beans and mashed potatoes. Then i got the godiva cheesecake. A few minutes later i felt the pain. I do not what know what caused it but i will NEVER go here again. DO NOT GO HERE!!!!!!!
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March 24, 2017
820 Central Expy, Allen, TX 75013
I ordered a burger with gf bread and a pasta dish. I found one errand gluten pasta in my pasta dish. I also ordered the Godiva cheesecake for dessert. They have a lot of options and our server and manager were very informative about the menu and their procedure.
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March 08, 2017
65 Regent Street, Salt Lake City, UT 84111
Had a reservation, let them know that one of our party was celiac. ... and still got very sick... never again! !! Write this worthless business off for good..... they SUCK.......
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March 08, 2017
12379 North Mainstreet, Rancho Cucamonga, CA 91739
DO NOT EXPECT TOTALLY GLUTEN FREE. Everything can be cross contaminated. They have a lot of choices, if you can handle the chance of getting some gluten. We are not celiac but have still had some problems eating there, even when ordering the gluten free items. Cheesecake Factory is not very clear on their menu that things can be cross contaminated. For example, everything is cooked in the same fryer.
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March 05, 2017
10120 California Street, Omaha, NE 68114
Ordered a gluten free mushroom burger and got sick. Lots of options, clear menu, must be cross contamination.
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March 05, 2017
115 Huntington Avenue, Boston, MA 02199
Although they mark many options as "gluten-free" on their menu, it would be wise to ask about the preparation of the specific item you are ordering. After I inquired further, I was informed that anything in the fryer (although many are labeled gluten free) are not celiac safe, as they do not have dedicated fryers. Such a bummer, since one wouldn't necessarily even think to ask about fryers as things that are fried are specifically labeled as gluten free.
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March 01, 2017
931 Haddonfield Road, Cherry Hill, NJ 08002
The food was ok. I didn't have a reaction. However, how do they not have gluten free cheesecake!?!
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February 26, 2017
4701 Wyandotte Street, Kansas City, MO 64112
I also bit into a real noodle in my gf pasta dish. The manager was appropriately apologetic, but shows the chef does not know how to take gf precautions. This was at the 119th st Location in Overland Park.
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February 24, 2017
16535 SW Freeway, Sugar Land, TX 77479
Had a burger and it was very tasty! Best part was we didn't get sick!
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February 18, 2017
400 Commons Way #270, Bridgewater, NJ 08807
The service was beyond what I had expected and my waiter was very kind, and helped me find the right gluten free dinner for me. I got the 4 cheese pasta and it was out of the world delicious. I would recommend my waiter again, and was so happy that I was able to eat here. I want and will DEFINITELY come back, and am very excited that this is another gluten free option for me.***
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February 18, 2017
199 Boylston St, Chestnut Hill, MA 02467
Lots of gluten free options, very knowledgeable
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February 18, 2017
Crocker Park Mall, 189 Crocker Park Blvd, Westlake, OH 44145
Fortunate enough to have a server who was extra considerate. They brought it to our attention that even though the menu item is GF it is prepared in "shared" cookware/water! The Godiva flourless chocolate cake is delicious :)
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February 17, 2017
65 Regent Street, Salt Lake City, UT 84111
The food was great. Staff was knowledgeable and I didn't get sick! I've been back a couple times now.
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February 04, 2017
3500 Las Vegas Freeway, Las Vegas, NV 89109
The kids pasta comes gluten free, separate prep surfaces and strainer. A favorite.
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February 02, 2017
1 Maple Ave, White Plains, NY 10601
Great place to eat! So many gluten free options on the menu and the staff is very helpful and nice. My celiac daughter got a kids cheeseburger with a gluten free bun, and did not have a reaction! Also, delicious Godiva gluten free chocolate cheesecake! Definitely recommend!
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January 25, 2017
5600 North Pennsylvania Avenue, Oklahoma City, OK 73112
The Godiva chocolate cheesecake brings me back over and over!
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January 23, 2017
3545 Nicholasville Road, Lexington, KY 40503
Very poor staffing ratios amount to very bad service. I did not feel well after eating here. Also, certain skinnylicious items were not available GF, but the same large portion entree was. Strange.
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January 21, 2017
4400 Sharon Rd, Charlotte, NC 28211
Ordered the shrimp angel hair pasta (gluten free option) the pasta given was not angel hair but another kind. The pasta was very hard, dry, and bland. Please order another dish and save your money.
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January 14, 2017
94 Providence Place, Providence, RI 02903
I love the Cheesecake Factory but they have messed up my order many times. Burger not cooked, wrong bun, etc. I was told Years ago the honey mustard was fine for me, but turns out when I had an awesome waitress she double checked and it is NOT GF.
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January 12, 2017
7067 Friars Road, San Diego, CA 92108
Be careful what you order and ask questions! Had my heart set on Pasta Carbonara, which is made with gf pasta upon request. However, the gf pasta is made in the same water as the regular pasta. Ordered the tamale cakes instead and they were great. Our server was excellent and very knowledgeable. They have a lot of offer in the gluten free department, just remember to ask about the items first and you'll be fine.
Gluten-Free Features
- Appetizers
- Bread/Buns
- Burgers
- Cheesecake
- Dessert
- Gluten Free Menu
- Pasta
Categories
- Breakfast
- Kid Friendly
- Late Night
- Lunch
- Restaurant
| Monday | 11:30 am - 11 pm |
| Tuesday | 11:30 am - 11 pm |
| Wednesday | 11:30 am - 11 pm |
| Thursday | 11:30 am - 11 pm |
| Friday | 11:30 am - 12:30 am |
| Saturday | 11:30 am - 12:30 am |
| Sunday | 10 am - 10 pm |
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