The Cheesecake Factory

7 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

3301 Veterans Memorial Blvd
Metairie, LA 70002

Most Recent Reviews


Overall Rating

Review


Very good selection Have had several of their gluten free items. All were delicious. Even had a cheesecake and a hamburger which is hard to find. Great selection of gluten free food

Updated 10 months ago read full review

Celiac

Overall Rating

Review


Firstly the dish wasn’t even very good, our waitress was very rude, and there was a glutinous noodle in my gluten free dish!!!! Even after emphasizing I had celiacs. Total let down, would not go back.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


Lots of good options and two Cheesecake options. Service can be spotty.

Celiac friendly?

Yes

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Overall Rating

Review


My girlfriend ordered the GF Shepherd's Pie and had a terrible reaction that night. She wasn't sure if it was the pie and had the leftovers the next night. She had an equal reaction. We cannot trust Cheesecake Factory's GF menu and will not be back.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Updated 6 years ago read full review

Overall Rating

Review


I ordered a salad and my husband had a burger with gf bun. the fries are listed as gf but when we asked the server who then asked the manager, they couldn't verify that the dedicated fryer was actually dedicated. they switch the oil between the three fryers to clean it (not sure how that works) and they use all three fryers to fry wonton, chips etc in morning. so, don't order the fries or tortilla chips. the salad had too much dressing too.

Updated 7 years ago read full review

Overall Rating

Review


There's a good selection of GF food from pizza to pasta to a hamburger with a bun!! The Shepard's Pie is awesome!

Celiac friendly?

Yes

Updated 8 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


I have been going to cheese cake factory since I was little and always got the kids pasta with marinara sauce. When I found out they could do gluten free I was ecstatic and over the moon. Only come to find not one but multiple different noodles in my past bowl. Come on now how hard is it to separate the pastas. It wasn’t only the most recent time I went but it has happened countless times. Don’t go if u wanna throw up all over your bathroom floor.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Symptomatic Celiac

Overall Rating

Review


I had their low-licious gluten free cheesecake and it was pretty great! The crust wasn’t fantastic but the filling was AMAZING! Super tasty 😋

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


I went here on Black Friday and the restaurant is cute! Their menu was clearly labeled for what could be made gluten free. I told the waiter three times that I have a gluten allergy (I have celiac) and wanted a gluten free bun for my burger. He repeated the order back to me and told me the fries were in a designated frier. Unfortunately, the burger had a gluten bun. I took one bite and felt suspicious that it didn’t have a normal gluten-free bun texture, so I focused on my fries. When he came to clear the plates, he apologized for bringing me a gluten bun, but I had already taken a bite of it. They comped my burger, but I would not come back here. I made it very clear that I could not have gluten and they served me a bun with gluten. I was very bummed about this so I gave my GF cheesecake to my sister. I got sick that night. Disappointing :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Celiac

Overall Rating

Review


The first thing I told my server about was that I had celiacs disease and before I could explain anything she explained her sister also had celiac and she knew I couldn’t eat gluten. I explained to her about cross contamination and she assured me I would be great. I got nachos and she said they couldn’t put a kind of cheese on it and that they could only melt cheese. I was fine with it. Right after I ate them I felt sick. Come to find out, the chips are mixed with flour tortillas and corn tortillas. Please be careful if eating her.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Got the GF pasta with chicken and pancetta. Also got the Godiva cheesecake to go. The server wasn’t the most knowledgeable, but made an effort and checked with the kitchen.

They served bread on the table for the other guests.

The corn cakes are marked GF and looked really good but check they’re not fried.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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