Ciao

10 recent ratings
$$ • Italian Restaurant
Reported to have a gluten-free menu
Safety Rating
8 ratings

As rated by the community

2 Hickory Hollow Ln
Ithaca, NY 14850

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I have eaten here two times so far and both times were great! A little nerve racking walking in and looking at the menu, it seems like such a "normie" place. But they have their gf menu on their website, and the server the first time mentioned that you can even make the daily specials gf too. I've only ordered the gf penne with gf meatballs and pomodoro sauce. And the second time I was even offered a gf roll (did end up costing a few dollars) so I didn't have to hungrily watch my bf eat the fresh bread before our meals. So good and have not gotten sick at all! Both servers I've had were very knowledgeable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 weeks ago read full review

Celiac

Overall Rating

Review


Gluten free menu with several choices. Very good food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
Updated 1 month ago read full review

Gluten Sensitive

Overall Rating

Review


They are very nice, and they are very accommodating, but be advised, their gf pizza is very standard crust.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 4 months ago read full review

Collections
In 2 Public Collections

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Photos


If you read the menu, looks like not everything is gf (shared fryer). But it's extensive.
Gf pizza with Daiya cheese and meatballs.
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


Very good food! Very kind waitress. Glutenfree and diary free no problem . I have had a role with very delicious oil. And a glutenfree pizza with veggie cheese. Very good and no problems after dinner. I will recommend this restaurant very much!

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Updated 4 months ago read full review

Celiac

Overall Rating

Review


The food was fantastic. The waitress was very knowledgeable and I was even able to order alfredo sauce (it was gf!❤) I would definitely eat there again.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 7 months ago read full review

Symptomatic Celiac

Overall Rating

Review


This is some really great Italian food. Gluten free options are fairly abundant here with Gluten free Pasta, Pizza and Meatballs available. Most dishes with either of those carbs can be ordered gluten free and taste delish. Pizza toppings are also fairly unique but have plenty of options for customization. The biggest fault is probably the fact that the gluten free bread is literally just a hamburger roll. However, it does come with some amazing balsamic olive oil which fairly makes up for it. Overall, I can 100% recommend it for a great sit down pizza and pasta experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for takeout
  • Reservations recommended
Updated 1 year ago read full review

Celiac

Overall Rating

Review


So nice to have a celiac friendly place in Ithaca. They clearly state in their menu that they use fresh water for the gluten free pasta! The pizza is cooked on a screen in the pizza oven and tastes great. My Mom and I are very sensitive Celiacs and no reaction from pasta or pizza.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


Great food, helpful staff, no reaction! The pizza crust is especially good. It's one of the few gf crusts I've had that's actually crunchy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good vegetarian options
Updated 1 year ago read full review

Gluten Intolerant

Overall Rating

Review


Didn’t go in person but my gf brought me home a GF four cheese pizza and it was amazing. Crust was crunchy but not too dense. I said to her “this is the first thing that has tasted really good to me in weeks.” Plan to get so many more meals here.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Gluten Sensitive

Overall Rating

Review


Delicious 😋 the wings were great and the Roma Pizza was very good

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


The food here was delicious! Gluten free menu and awesome options. I got a pizza and it was delicious, would highly recommend. Not on the Ithaca commons and atmosphere is fine but the food was worth it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Review


We ordered chicken Parmesan (they used grilled chicken), Caesar salad and cheese pizza. Each tasted great. We would definitely order from here again. Person who took our phone order was kind and courteous. She relayed all the items that were GF.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Offers delivery
Updated 3 years ago read full review

Overall Rating

Review


Have been here 10+ times. Always feel super safe and have never had a problem. Pizza is great and pasta is awesome.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
Updated 3 years ago read full review

Overall Rating

Review


Son said it was best GF pizza he has had.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 years ago read full review

Overall Rating

Review


The gluten free gnocchi was really good. Would eat here everyday if we lived here.

Updated 5 years ago read full review

Overall Rating

Review


The menu options are great and I have always loved coming here because of the variety of gluten free options. I have gotten sick a few times. After sitting at the pizza bar station, I will never order a gluten free pizza again. The cross contamination is extreme. No gloves, no hand washing. Flour covered hands that were just buried in regular pizza dough are then dipping into the toppings... and then making a “gluten free” pizza using the same unwashed hands and toppings. The ladle for the sauce contacts the regular dough and the gluten free crust. The same pizza cutter is used as well.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Visited 10 October. They’ve a good-sized separate menu which included pizza, pasta, and a few other things. Staff was knowledgeable and it was safely prepared. Pizza was a thin crust, but pretty good; I’d get it again.

Celiac friendly?

Yes

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Great gluten free options for my Celiac son - he was very happy to have gluten free gnocchi and meatballs. For the rest of us in the family who are not GF, the food was rather salty.

Celiac friendly?

Yes

Updated 6 years ago read full review

Symptomatic Celiac

Overall Rating

Review


This place is awesome! Delicious food, knowledgeable staff, family friendly atmosphere. Would definitely recommend!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Dedicated allergen menu that explains how things are prepared. The gluten free penne with Alfredo was amazing. The pizza crust was great, but I do wish they used real fresh mozzarella and fresh mushrooms, probably won’t order that again. Knowledgeable staff that made me feel safe and were able to explain the preparation process of the food.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Great pizza separated from the oven surface and delicious wings cooked in dedicated fryer oil. A little pricey, but definitely worth it for a birthday or special occasion. As long as you tell the server you are celiac/gluten sensitive they’ll explain how they keep the gluten free dishes separate. I’ve gone there over 10 times in the past 4 years without incident. Definitely try this place if you are looking for good GF food and don’t mind paying a little extra for it.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Good pizza and great chicken wings! Happy to have found this place!

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


they have a great gluten free menu and even have desert choices!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


all pizza and pasta dishes (most of their menu) can be made GF

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


The pizza was gluten free but tasted like cardboard. The other food was not great. The people I was with did not finish and did not want to take the leftovers home.

Celiac friendly?

No

Updated 8 years ago read full review

Gluten Intolerant

Overall Rating

Review


I was amazed to find yet another restaurant in the Ithaca area that takes gf so seriously. I had trouble deciding between the gnocchi and the pizza. I'm giving only 4 because I thought the quality was just ok but it was safe. There are better crusts out there and the meatballs tasted processed. On the other hand the sauce was quite good and they did have a df Daiya cheese option.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Seriously, this is the first restaurant review that I have ever posted. I had such a great meal at Ciao. I am a celiac (for about 8 years) and I come to Ithaca about four times a year. I couldn't take room service or a mediocre meal one more night, so I Google gluten-free pizza, and Ciao came up. I tried it, and had a fabulous meal, and evening. I was eating alone, at the pizza bar, and I watched the GF protocol of my pizza the whole time. The atmosphere was great; the pizza was great; my server (Gabrielle) was great; and the GF chocolate mousse was great. A GREAT GLUTEN FREE DINNER.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


On a road trip to upstate NY for a wedding we stopped at Ciao for dinner after reading such great reviews on here. I don't know where to start when it comes to review this restaurant. Ciao offers so many awesome gluten free options. Between our party of four, two of us cannot have gluten and this place was ideal. We split an order of the Polenta Fries with roasted red pepper ketchup that were fantastic. The gluten free pizza crust was one of the best I've had. We tried the Quattro Formaggio and the Roma Special between the two of us and both were so good. I tried the cider they had available as well and it was nice and refreshing to pair with the gluten free menu. If only we could get Ciao to open a second location in Delaware, we'd be all set!

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Extensive GF menu and great food. Quattro Formaggio pizza was salty but overall delicious. Would definitely reccomend!

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Great GF menu and wait staff very knowledgeable.

Celiac friendly?

Yes

Updated 9 years ago read full review

Symptomatic Celiac

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Great place, very knowledgeable about gluten free, Cross contamination etc. GF pizza is made on a purchased Rich's brand crust. It is cooked in a shared oven but the GF pizzas are cooked on raised screens to avoid cc. They have a separate GF menu. Food and service were great and I didn't get sick. Owned by the same owner as the Boat Yard Grill downtown on the water. Note: they do not have a dedicated fryer. Some of the GF items are cooked in the fryer (polenta fries) the menu is very clear about this but be sure to ask questions depending on how careful you need to be with cross contamination.

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Food is OK, and menu is informative. Was served a non-GF beer by mistake, which I only realized after taking a sip. Will likely return, but not during the dinner rush.

Celiac friendly?

No

Updated 9 years ago read full review

Overall Rating

Review


Very delicious and no symptoms after. We ordered the polenta fries as an appetizer, gluten free penne pasta with meatballs and pomodoro sauce, gluten free pizza, and chocolate mousse for dessert. The polenta fries were amazing!! It was nice to see that they had gluten free meatballs, although they weren't that great. The gluten free menu has many options and it's a place I definitely recommend and will go to again.

Updated 9 years ago read full review

Asymptomatic Celiac

Overall Rating

Review


The server was pleasant and knowledgeable. I had the Eggplant Manicotti which came with Penne Pasta. It was delicious. My salad, a $2.50, with the lime vinaigrette was also very nice. The meatballs were small, rubbery and not very tasty. I did not get sick. Still five stars, just don’t order the meatballs.

Updated 11 years ago read full review

Celiac

Overall Rating

Review


Delicious gluten free meatballs and pizza. They also have gf gnocchi but were out of it when we ate here. Location is easy to find and service was very accommodating.

Updated 11 years ago read full review

Overall Rating

Review


First evening to the area and we needed a restaurant who had a gluten free menu for our daughter!! The smile on her face when she was eating the pizza!! Priceless.....great night and start to our holiday vacation!

Updated 11 years ago read full review

Celiac

Overall Rating

Review


Very knowledgeable about cross contamination and very nice gf menu selection

Updated 11 years ago read full review

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