Although the ice cream is great, my experience was outstanding. She changed her gloves, sanitized the scoop, sanitized the knife, and opened a new ice cream so there was no cross contamination. Thank you so much for making sure I don't get sick from gluten :)
Absolutely outstanding. Delicious cookies and ice cream and superb awareness and care. I come here as often as I'm in the area!
Great place. They are well trained in cross contamination. They have dedicated baking pans for the gluten free cookies so cleaning isn't a issue. They will ask if you need them to Change gloves to make your order or not. They even have dairy free coconut cream ice cream. Always a line, but worth the wait. I only wish that they had chocolate coconut cream ice cream.
The ice cream is great. The cookies (I tried GF chocolate chip) were a little lacking in my opinion. I don't have celiac, just a wheat sensitivity, so I did not ask about contamination risk. They did ask me if they needed to change their gloves due to my allergy.
they had wonderful ice cream and even gluten free cookies to make ice cream sandwiches. very popular place but worth the wait!
BE VERY CAREFUL and very explicit when ordering. Their GF cookies and ice. Team sandwiches are wonderful, but MAKE SURE you are very clear that you want both cookies GF. My daughter got two different cookies and asked for both GF, but they gave her one that was not GF. :( I told them they should be more careful because if someone wants one cookie GF then they probably don't want anything GF. Girl there basically told me I was wrong and lots of people only want one GF cookie >:( No apology. I've been too mad and afraid to go back after a year.
Awesome gluten-free ice cream sandwiches and a great experience! The girl helping me even offered to change her gloves, clean the surface, and use an ice cream scoop they keep in a separate dipper well.
The dairy free ice cream has soy in it and I've honestly had better GF cookies before. The ice cream is good and I liked how they warmed up the cookies before they put it on my ice cream sandwich. make sure to ask them for a bowl. otherwise you get your ice cream sandwich in a bag and it was much harder to ear that way.
Employee answered all questions & understood importance of avoiding cc for my daughter with celiac. Cookies are baked separately from those containing gluten. They are in the same display case but the gf cookies are above the baked good containing gluten. Employee cleaned & lined counter & changed gloves before handling my daughter's order. Pricey $4.99 for a cookie sandwich but she was thrilled that she could finally partake!
Every time we have been there, as soon as we tell them it's a gluten allergy (I know, Celiac isn't an allergy but that's their verbiage), they change their gloves and use a scooper that's in a container for GF scoopers. They usually have at least 3 different kinds of GF cookies, what's not to love?!
Absolutely fantastic food, and even greater service. I went in expecting no gf cookies, and that I would just have to get a cup of ice cream....but on the contrary. They had a decent selection of gluten free cookies and soy ice cream. The dude even asked the magical "is it an allergy? Or Preference?" question. Not only that but he held the crowded line to heat up my cookie, offered to change his gloves, and even disinfected the counter in the mean time. To top it off, the cookie ice cream sandwich was damn delicious.10/10 would go again and again. 1,000 stars.
I cannot eat ice cream, but love that I can stop in and just buy a gluten-free cookie. Servers handle cookies carefully - Thanks! I've tried oatmeal and snickerdoodle and will be back! Cookies were soft and tasty. Maybe they'll add a sorbet or coconut-based ice cream sometime. I cannot have cow's milk.
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