100% of 5 votes say it's Celiac friendly

134 S B St, San Mateo, CA 94401 Directions

Top Reviews


Overall Rating

Celiac friendly?

Yes

Review


Staff is friendly and knowledgeable. I have celiacs so I know when food is cross contaminated. The employees will wash their hands, put on new gloves and clean off the ice cream scooper if you explain you have gluten allergy. They also made sure that the cookies did not touch the rack or the counter in the oven. What an ice cream sandwich! So good!! I was not throwing up 3 hours later, which happens every time I eat gluten. I have since gone back many times. One note, the ice cream ingredient list does not say gluten free so I always get vanilla and I have been fine.

Updated 1 year ago read full review

Celiac

Overall Rating

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Delicious GF options - they typically have 3 kinds of GF cookies and most of the ice cream is GF!

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Every time we have been there, as soon as we tell them it's a gluten allergy (I know, Celiac isn't an allergy but that's their verbiage), they change their gloves and use a scooper that's in a container for GF scoopers. They usually have at least 3 different kinds of GF cookies, what's not to love?!

Updated 4 years ago read full review

Gluten Free Features

  • Celiac Friendly
  • Cookies
  • Dessert
  • Gluten Free Menu

Categories

  • Dairy-Free Friendly
  • Ice Cream
  • Late Night
  • Plant Based
  • Vegan Friendly

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More Reviews


Overall Rating

Celiac friendly?

Yes

Review


DD was able to get a gluten-free vegan cookie with soy ice cream. She was in heaven. They are very careful when putting the ice cream on the cookies. I watched and asked questions. It's always a good idea to remind them if you are intolerant.

Updated 5 years ago read full review

Not celiac

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OMG. This was heavenly. Same great service as other review (allergy, gloves, clean counter). Super yum!

Updated 5 years ago read full review

Celiac

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Review


Absolutely fantastic food, and even greater service. I went in expecting no gf cookies, and that I would just have to get a cup of ice cream....but on the contrary. They had a decent selection of gluten free cookies and soy ice cream. The dude even asked the magical "is it an allergy? Or Preference?" question. Not only that but he held the crowded line to heat up my cookie, offered to change his gloves, and even disinfected the counter in the mean time. To top it off, the cookie ice cream sandwich was damn delicious.10/10 would go again and again. 1,000 stars.

Updated 5 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Celiac friendly?

No

Review


They cute their GF cookies with the same spatula as non gf cookies. Watch out.

Celiac

Overall Rating

Celiac friendly?

No

Review


They do not understand cross-contamination. They put my gf cookies in a shared warmer, reminded them I had celiac and then they put the now cross-contaminated cookies back in with the gf cookies.

Celiac

Overall Rating

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Amazing! I went in and the store owner was awesome, spoke to me about her experience w celiac and has THE BEST GLUTEN FREE COOKIES EVER!!! It melted in my mouth, never ate anything so amazing, and the ice cream hit the spot, too. What is more they don't use coconut in everything so my daughter can eat there too!!! So excited TB o have found out new sweet spot, thank you!!!!

Celiac

Overall Rating

Review


I got the GF ice cream sandwich with two GF chocolate chip cookies. It was amazing! They have chocolate chip, double chocolate chip and snicker doodle gf flavors and several ice cream flavors that are safe. It was super rich and yummy!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Gluten free ICE CREAM SANDWICHES! This place had three options for gluten free cookies (made in a separate area, warmed in a separate oven), and staff could tell me exactly which ice cream flavors and toppings were gluten free. They had separate utensils, scoopers, and prep areas. Try the salted caramel or butterscotch ice cream flavors!

Celiac

Overall Rating

Celiac friendly?

No

Review


Put my gluten free cookies in the same bag as the regular cookies, even though I was very specific that they needed to be separate. Admitted they made a mistake, but refused to give me a refund for the cookies I could no longer eat.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Can’t believe this place doesn’t have more reviews.. They have three different gluten-free cookie flavors and offer gluten-free ice cream sandwiches! I watched them use a different ice cream scoop labeled gluten-free and had a mat under the cookie to avoid cross-contamination! So yummy!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The gluten free chocolate chip cookies are good! The employees were very friendly and accommodating. No problem to change gloves and seemed knowledgeable about cross contamination.

Celiac

Overall Rating

Review


Staff was unknowledgeable about Celiac and gluten free. No menu available to check for ingredients. Gluten free cookies placed next to regular cookies and didn’t know what ice cream was gluten free. When I asked which ones were they responded with “I think just the ones that would have gluten are the ones with like cookie dough and things like that”

Celiac

Overall Rating

Celiac friendly?

No

Review


They have GF cookies in a separate case, and they go to the back to get vegan ice cream (the only choice). The employee changed gloves. However, they use the same scoop to make the GF and vegan sandwiches, so the scoop touches the vegan cookies, which are not GF. Not celiac friendly, though this could easily be remedied with a separate dedicated GF scoop. They did have a bin for one, but the employee said it wasn’t used.

Celiac

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I had the gluten-free snickerdoodle cookie and it was really good! It was amazing warmed up!Be sure to ask which ice cream flavors are GF. Majority are, but there were a couple flavors that I’m surprised weren’t GF.

Not celiac

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G-free cookies with ice cream...awesome

Not celiac

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This place is great! The ice cream is delicious and they offer 3 different gf cookie options. Most of the ice cream flavors are gluten free. My only complaint is that their peanut butter ice cream is NOT gf.

Celiac

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First of this franchise in Colorado - with dedicated oven and counter space for GF cookies and knowledgeable staff/clear menu for GF ice creams. DF and Vegan options. Fun shop in a fun shopping area with delicious desserts.

Celiac

Overall Rating

Review


What a treat! Not only the ability to have a GF ice cream cookie sandwich but to have a choice of 3 GF cookie flavors?! Daughter had choc chip / M&M cookie and I had white choc fudge, both GF and delish.

Not celiac

Overall Rating

Review


BE VERY CAREFUL and very explicit when ordering. Their GF cookies and ice. Team sandwiches are wonderful, but MAKE SURE you are very clear that you want both cookies GF. My daughter got two different cookies and asked for both GF, but they gave her one that was not GF. :( I told them they should be more careful because if someone wants one cookie GF then they probably don't want anything GF. Girl there basically told me I was wrong and lots of people only want one GF cookie >:( No apology. I've been too mad and afraid to go back after a year.

Overall Rating

Review


Awesome gluten-free ice cream sandwiches and a great experience! The girl helping me even offered to change her gloves, clean the surface, and use an ice cream scoop they keep in a separate dipper well.

Not celiac

Overall Rating

Celiac friendly?

Yes

Review


The dairy free ice cream has soy in it and I've honestly had better GF cookies before. The ice cream is good and I liked how they warmed up the cookies before they put it on my ice cream sandwich. make sure to ask them for a bowl. otherwise you get your ice cream sandwich in a bag and it was much harder to ear that way.

Not celiac

Overall Rating

Review


Just a warning for those of us who are gluten and dairy free - the vegan cookies now have gluten and the gluten free cookies have dairy. 😢😠

Celiac

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I love the concept but found the execution disappointing as far as cookie quality.

Celiac

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Employee answered all questions & understood importance of avoiding cc for my daughter with celiac. Cookies are baked separately from those containing gluten. They are in the same display case but the gf cookies are above the baked good containing gluten. Employee cleaned & lined counter & changed gloves before handling my daughter's order. Pricey $4.99 for a cookie sandwich but she was thrilled that she could finally partake!

Not celiac

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Awesome ice cream sandwiches, they also have soy ice cream options.

Not celiac

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Review


Best Gluten Free, dairy free ice cream sandwich around!!

Overall Rating

Review


Multiple cookie options. And they deliver.

Overall Rating

Review


Although the ice cream is great, my experience was outstanding. She changed her gloves, sanitized the scoop, sanitized the knife, and opened a new ice cream so there was no cross contamination. Thank you so much for making sure I don't get sick from gluten :)

Not celiac

Overall Rating

Review


Gluten Free cookies available and most of the ice cream flavors are gluten free.

Celiac

Overall Rating

Review


Great service! Tell them you have celiac/an allergy and they will prevent cross contamination.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Very friendly staff. GF cookies and Vegan/GF cookies. They will even ask you if you want them warm. Yum!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Absolutely outstanding. Delicious cookies and ice cream and superb awareness and care. I come here as often as I'm in the area!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


They're very careful for celiacs. There were three types of cookies to choose from, and many ice cream choices.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


They have gluten free cookies, they were willing to open a new box of ice cream, went to wash the spoon and in general did their best to accommodate our Celiac needs

Overall Rating

Review


great service! Even offered to change her gloves for me and no reaction

Not celiac

Overall Rating

Review


Was really excited about trying this place. Got choc chip walnut cookie with vanilla ice cream. Unfortunately both were pretty bland.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Great place. They are well trained in cross contamination. They have dedicated baking pans for the gluten free cookies so cleaning isn't a issue. They will ask if you need them to Change gloves to make your order or not. They even have dairy free coconut cream ice cream. Always a line, but worth the wait. I only wish that they had chocolate coconut cream ice cream.

Overall Rating

Celiac friendly?

Yes

Review


I cannot eat ice cream, but love that I can stop in and just buy a gluten-free cookie. Servers handle cookies carefully - Thanks! I've tried oatmeal and snickerdoodle and will be back! Cookies were soft and tasty. Maybe they'll add a sorbet or coconut-based ice cream sometime. I cannot have cow's milk.

Not celiac

Overall Rating

Review


A gluten free ice cream sandwich made with cookies and a slab of ice cream. The cookies are kept in a separate container and they'll change their gloves. The cookies aren't that great, but it's not often you can get a gluten-free ice cream sandwich.

Overall Rating

Review


The ice cream is great. The cookies (I tried GF chocolate chip) were a little lacking in my opinion. I don't have celiac, just a wheat sensitivity, so I did not ask about contamination risk. They did ask me if they needed to change their gloves due to my allergy.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


they had wonderful ice cream and even gluten free cookies to make ice cream sandwiches. very popular place but worth the wait!

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