Back at the property for the 6th time since being diagnosed with Celiac. The safety of the food has gotten MUCH worse than ever. The resort is getting worse with food allergies instead of progressing. After alerting many staff and the kitchen, they still served me nachos with cheese sauce that had flour in it. Instantly felt sick and they admitted that they served me flour. They did not handle the situation well at all and did not do anything to compensate me for the pain.
— Not at all
— No gluten-free information on the menu
— Not Much
— Average
The resort is gorgeous!!! But, the most important part of our trip was making sure our daughter who has celiac disease could safely eat at the resort restaurants. We had researched ahead of time, but at check in we asked about gluten free dining and the concierge informed us to just let the servers know at each restaurant and it would be taken care of. Let me tell you, we have never experienced such professional, well trained chefs here in the US. I had read about Chef Gibran in another review and asked for him when we arrived at the first restaurant. He was just fantastic. He made our trip so easy. He told us what our daughter could eat, what he could make special for her, etc. All the servers were so educated on gluten free dining, all the food was prepared safely. At Rosato Restaurant, Rudi and Nayeli were so amazing. They were friendly, attentive, just wonderful. Carina was the chef there that night and she was also great. Overall during the trip, my daughter was able to eat a customized omelettes, freshly made GF french toast, most seafood dishes, most meat dishes, sushi, hamburger, pasta. There were not many GF bread options...just a corn muffin which she didn't like. Dessert options were limited, but she was happy to have ice cream. The sushi restaurant was out of GF soy sauce, but luckily I had packed some packets for her.
Yes
This place is fantastic at accommodating guests with celiac. I can’t say enough good things about it. We had breakfast every morning at Penisula Restaurant (there is also Villa del mar which is as good!). Their manager Oscar Rendón was amazing and so were the chefs Agustin and Gibran and every server we met! They provided our celiac boy with sweet GF corn muffins, pancakes and toast (with bacon and scrambled eggs that they prepared in the kitchen just for him to avoid cc). Since we had brought plenty of our own GF bread, they made him delicious french toast as well. For lunch they had many options including nachos, GF pizzas, tacos, quesadillas, wings and hamburgers. All of the restaurants had GF options as well. My advice is that you always let the chefs know that you have celiac. On Tuesday night, there is always a Mexican buffet with local food, mariachis and dancers. We asked for help and they sent as this chef that helped us through every station. It was good experience although there was probably some sort of cross contamination. Anyway, always let everybody know about your dietary needs in advance. Cabos is not gluten free wonderland. I was told that they import everything from the US. Just give them plenty notice and leave a tip to these amazing and hard working people!
Yes
The best food ever! I had an amazing week in this Resort. The first day I talked to the Chef from the Intl. Restaurant that went to talked to the other chefs about the Celiac problem. The second day, they brought to the hotel bread and some ingredients to make my stay even more wonderful! They also ordered some gf pizza from a local gf bakery. Macarons in the Coffee Shop are also gf! And very fantastic. Make sure to talk to the Chefs in every restaurant inside the hotel and they will prepare everything for you. Really recomend it'
Yes