Was craving a sandwich and remembered they were in my area, looked at the menu and read a review on here and went for it! The gal at the front was the best, explained all protocols for gluten allergy and wont cut your sandwich to lessen the chance of cross contanimation. Bonus : they have Schar bread ! So i was sold ! I had a tuna sandwich no cheese and some chips! I feel fine and will definately return again.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
The staff is wonderful and goes above and beyond to take precautions, but avoiding cross contamination was still impossible. They pull all ingredients from new containers, change gloves, dedicate a person to follow the order through from start to finish, put on aluminum foil through toaster, and have a comprehensive allergy program to extensively research ingredients in store and online. They really did a great job, but fighting an invisible enemy (gluten) at a sandwich shop is near impossible…it’s everywhere. I should have known better…I got glutened for the first time since my diagnosis and it’s bad enough for me to never go back here again because the risk is just too high. I have nothing but wonderful things to say about the effort put forth by the company and staff to accommodate allergies and medical issues though.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
This place is the best about cross contamination and ensuring everything is gluten free. When requesting a gluten free bun at the counter they ask if it is an allergy or a preference. For a gluten allergy they use different gloves and often the sandwiches are uncut as they don’t want to cross contaminate with the gluten Sandwiches. Awesome place I definitely recommend.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They have solid allergy protocols (using fresh containers, changing gloves, toasting on foil). The cashier said that all of the toppings are GF, but I played it safe (she didn’t seem 100% certain, and things like meatballs are a red flag). I played it safe and had a turkey sub. It was fine, but not worth the $18 it cost.
— Somewhat
— Some
— Good
I tried the cajun chicken and it was so good 😩 it’s been years since i’ve had a sub
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Sadly they no longer carry gluten free bread. Beware!
— No gluten-free information on the menu
Gluten free bun but no measures to prevent cross contamination. No knowledge of which items are gluten free. Bread crumbs all over the place.
— Not at all
— Some
— Excellent
We did not have the best experience. Me and my brother both have celiac disease and we both ordered a cheese steak on a gf bun . We got our drinks and sat down thinking we were getting our subs . The cashier called us back up and said that they only had one bun and we payed for two . We ended up both getting open faced sandwiches but I wouldn’t return if I had had other options. The food was okay but the experience wasn’t the best . If you are considering going here there is a jersey mikes down the street which has gf buns . No hate to fire house subs this is in no way intended to be rude .
— Somewhat
— Some
— Average