I’d heard that Five Guys was great for GF/allergy protocols, but when I went to order I was told that there were no safe options for me since it’s all made on the same line. I appreciate the clear answer, but was bummed I didn’t get to eat.
— Not at all
— No gluten-free information on the menu
— Not Much
Robbert the manager was so kind. He was familiar with celiac and took great care to make sure are fries stayed gluten free. Cook and bag my order himself and changed and put on gloves. Robbert told me they have procedures in place to prevent cross contamination. Dedicated fryer, change out gloves, dedicated preparation area for gluten free prep and food is separate from all others. They don't have a gluten free bun but a lettuce bun option. They felt very safe which is such a great feeling for a mama trying to keep her celiac kids safe. Definitely recommend at least for fries if not more.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I appreciate that they always ask if my lettuce wrapped order is an allergy. Fries are the only thing in the fryer, so no worries about cross contamination.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
I’ve gone three times in two months and it’s been great every time. I tell them “allergy warning, I have celiac’s”. I order mine on lettuce (they do a really great job at wrapping the burger in lettuce), with everything on it.
I then inform them that my spouse would like a normal bacon burger on a bun. The staff has always reassured me and I hear them tell each other “allergy!” while cooking. They’ve always put my burger in a different bag marked “***ALLERGY***” and there was a red sticker on the tin foil of my burger.
If you’ve never been to a Five Guys, they have a very limited menu of just burgers (bacon, cheese, or plain) in three sizes, French fries (plain or Cajun), and milkshakes.
The only gluten items on the menu are the buns and malt. The chocolate shakes do not automatically come malted, so there’s never been a worry for me there.
— Very
— Excellent
I only get the fries here. They are amazing
— Very
— Not Much
— Excellent