I have celiac disease and where we live there are no safe places to eat, but every time we come to Lawton I eat here. It is my favorite place to eat because not only is the food fresh, safe and yummy I can have their fries. I get my burger as a burger bowl as I’m not big on the whole lettuce thing. I have eaten here 4 Times now, different workers different times of day and have not gotten sick at all. Highly recommend this place. I love 5 Guys!!!!
I have a severe gluten allergy and decided to try Five Guys in Lawton, OK for the first time. I quizzed the super nice young woman taking orders about their food handling and how the fries were cooked. She was extremely willing to help, even though I don’t think she understood the whole gluten thing. The buns are grilled on a separate grill from the meat and veggies. My burger came not just with lettuce leaves to replace the bun, but in a little lettuce nest. And the fries! They were lovely. Haven’t had fast food fries for months since I got glutened at a popular chain. I plan to eat there again.
Staff was knowledgeable about preparing and avoiding cross contamination. Only the burger without a bun was safe. Never been to a 5 Guys before even though there is one in my hometown back in Michigan. I wasn’t that impressed with the food so I likely wouldn’t eat at that chain again.
The woman asked me if I was gluten allergy or diet, I said allergy. I thought hey they know what they are doing. The cheeseburger lettuce wrap had lettuce ontop and bottom loosely. The burger was ok, nothing great. I left excited that I could eat here. Not even twenty minutes after eating I was sick. Yep glutened big time that lasted all day. Won’t be coming back.
Great place to eat. Every time I order my hamburger with no bun they always ask “for diet or allergy” when I say allergy the announce it down the line everyone touching my food changes their gloves. All condiments are individually sealed in separated containers. The fries are safe because the potatoes are the only thing that goes into the fryer.
Manager took my order when I asked about fries. They make nothing but fries in their deep fryer, and have a good lettuce wrap, with lots of fun free add ons to your burger. Plus peanuts to munch on while you wait. That said peanut dust will be in the air, so avoid if you have that allergy
I’ve been to several Five Guys chains across the US and know that the bowl can be safe for celiacs. I said I had an allergy three times to two different people but they still made the bowl with gloves that had just handled buns. If you go here, watch them!
The staff was incredibly knowledgeable about Celiac cooking and was able to provide a gluten-free burger & fries that tasted great and did not make anyone sick from cross-contamination. They wrapped the burger and toppings in a lettuce bun that was crispy, fresh, & tasty. The fries also had their own fryer so there was no concern there.
Had a burger in a bowl (I didn't want a lettuce wrap, but they will do that) and fries. They will change their gloves, use different spatula, etc. The fries were delicious and I couldn't tell you the last time I was able to eat fried french fries at a restaurant. Nothing else is put in the fryer, and it is fried in peanut oil. Delicious and had no reaction. I'm very sensitive and didn't have a bad reaction.
I ordered a burger bowl with mayo and ketchup. Staff took precautions as much as they could. They scooped the mayo and ketchup into a container but took a bite into the mayo and quickly found crumbs. Instant cross contamination and symptoms surely started within 2 hrs. I won't be going back. 😰
The person who took my order clearly communicated to their staff that my order was for an wheat allergy. This happen more than once to ensure I did not receive any CC. They all changed gloves and took precautions. Burgers are cooked separately from the buns. Fries are the only item in the fryer, so no CC there. I got the burger bowl and small fry, it was cooked perfectly and tasted great.
I’ve eaten here many times however yesterday I paid close attention and noticed that the employee preparing my lettuce wrap changed her gloves and everything. It’s impressive to me that five guys can get it right and not 5 star restaurants... thank you Five Guys!
Usually five guys is one of my go to spots for gluten free burgers. But this place is far too busy for me to come back. Amazingly I did not get sick and they did a good job trying to keep my burger gluten free. But with the sheer volume of orders they have at this location the risk of cross contamination is very very high. Their prep table was by far the messiest I have seen at a five guys and there were crumbs every where. Nothing against this location, but the risk is too high here.
My initial impression was good because the person who waited on me was attentive to my needs ... although she kept referring back to peanuts (not peanut cross-contamination on grill), but referenced the allergen list with me and clearly talked about gluten, then. She told the person preparing my fries and burger wrap about the need to change gloves, etc., and she washed down the prep area. So, I felt comfortable enough for my first Five Guys meal.The guy who prepared my food, however, screwed it up. Everything was fine until he started making someone else’s burger while waiting for mine to be done. He picked up that person’s bun to put on condiments. Without changing gloves, he picked up cheese, put a slice on my burger, then brought it to my wrap. When I said I can’t eat that because he didn’t change his gloves before touching the cheese, HE ARGUED WITH ME, insisting he had changed his gloves. I replied he didn’t; he argued with me AGAIN. He had changed his gloves earlier, but NOT after touching the bun before touching my cheese.I’d waited a while for the burger because they grill them fresh, and I was so hungry ... but I was not going to wait that long again and have to watch this belligerent kid like a hawk to be sure he got it right the second time. I asked for my money back. The only saving grace is that the lady who waited on me and the manager were apologetic and refunded my money without issue, and said they would have a talk with the person who prepared my food,I’m glad I was watching, so I didn’t eat the wrap and then get sick. I may try Five Guys again in the future, but probably not this location.I’m not marking this location as unsafe, but as not sure, because from what I’ve heard of Five Guys in general, they are a place we Celiacs can eat. I’d just say to WATCH them, so you know they’re keeping you safe during prep.PS - no GF buns at this location.
I've been to other Five Guys but this location needs to do some work training their staff to be more aware of allergies and ingredients. When I went there, I asked the girl at the counter if the fries were gluten free (I know they are but I still always ask) and she said No. I asked why and she said because they are cooked in peanut oil. 🤷🏻♀️I thought maybe she didn't hear me so I corrected and said, I was asking about gluten. She was rude and responded 'I know what you said, they're not gluten free'.So I obviously left without eating ... and still knowing that they most likely were safe to eat! It's important to train all staff properly to avoid instances like this.
Love Five Guys!! One of the very few places where I can indulge in French fries, which are made in a dedicated fryer. As they don’t offer any other fried food but the fries, there’s no chance of contaminated oil being used. Though they don’t offer GF buns, burgers can be ordered in a lettuce wrap. Cashier always asks if it’s a preference or an allergy when ordering without a bun, and kitchen staff takes precautions accordingly.
i told the cashier that i just wanted french fries and that i had a gluten allergy (people seem to take gluten "allergy" more serious than "celiac disease") and she turned around and yelled "GLUTEN ALLERGY!!!" to the kitchen and it was so embarrassing the entire place was looking at me. and i'm almost positive they didn't change gloves or anything.
Great in a pinch. They offer lettuce wraps instead of buns.
Five Guys has become a place I can count on. When I ordered the lettuce wrap I was asked if it was allergies or a preference. When I said allergy, he turned around and loudly announced to the kitchen that the lettuce was for an allergy. It’s expensive but it’s usually safe from gluten.
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