Gott's Roadside

5.0 stars 5.0 out of 5 9 ratings
$$Celiac Friendly, Fries, Allergen List + 3 more
100% of 6 votes say it's Celiac friendly

Ferry Building, 1 #6, San Francisco, California 94111 Directions

(866) 328-3663
  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    7 months ago

    I asked for a gf bun and they asked if it was an allergy. Staff was decently knowledgable and very accommodating.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    1 year ago

    I got glutened. My own fault. They are very supportive of Celiacs but you have to go the extra mile and ask for a manager to follow your meal as it is made. I didn't ask for that. They marked my order as gluten allergy but according to a rep of the restaurant that isn't enough. Risk of cross contamination still exists and getting a manager to oversee meal prep is advised. Gluten free burger bun though is quite delicious.

  • User profile picture thumbnail
    5 rating
    2 years ago

    I ordered a burger with a gluten free bun. The staff was knowledgeable and asked if it was a choice or an allergy and let me know that they would need to leave off the secret sauce since it was an allergy. The bun was great - soft and springy almost like standard bread. Dedicated fryers for french fries. Would definitely come again if I lived in SF.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 years ago

    As soon as I asked for a gf bun, they asked me if I was allergic or it was just a choice. When I asked about the fries, they told me sometimes they have a dedicated fryer and sometimes they don't, so you always have to ask. They were serious about it and kind. The buns were of the so-good-I-worry-they-aren't-actually-gf sort. I get the skin rash, so I know I wasn't even cross contaminated. I highly recommend this restaurant.

  • User profile picture thumbnail
    5 rating Celiac friendly
    2 years ago

    Burger with gluten free bun is excellent. Been twice and had the California burger and bacon cheeseburger.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 years ago

    Gluten-free buns and dedicated fry frier. Kitchen can accommodate GF prep. Really good Arnold Palmers.

  • User profile picture thumbnail
    4 rating
    5 years ago

    They don't have a gluten free menu, but they have an allergen list and will work with you. Fries are fried separately.

  • User profile picture thumbnail
    Celiac
    2 rating Celiac friendly
    1 week ago

    933 Main St, St Helena, CA 94574

    I grew up in St. Helena and ate Gotts three times a week before I got diagnosed. After getting diagnosed with Celiac Disease, I was told I could still eat safely at Gotts. First, they do have gluten free burger buns so you can get a burger. The secret sauce is NOT gluten free and they do LIE about having a dedicated fryer. They have two fryers, one for gluten and one gluten free, but when it gets busy they use the gluten free fryer and that’s why they say it’s “not working right now”. But the burgers are good and they have wonderful milkshakes, just do not eat the french fries.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    3 weeks ago

    644 1st St, Napa, CA 94559

    Front register staff are very knowledgeable about what is GF. Unfortunately, the kitchen staff does not know how to prepare GF food safely. I caught the woman cooking my bun on top of crumbs from previous gluten containing buns. I went to the counter and asked if someone could prepare my buns without cross contamination. I was told they were already doing that..obviously not the case! Anyways, I still got sick after them re-doing the buns. I would not recommend this place!!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 weeks ago

    1275 S Main St, Walnut Creek, CA 94596

    Gluten free buns available for $1 upcharge. GF fries and other sides are fried in separate GF fryer. Every time I have gone here they ask if GF is a preference or allergy and mark the items in the order with allergy, and will remove any sauces from the burger I order if they contain gluten.

  • User profile picture thumbnail
    Celiac
    5 rating
    2 months ago

    933 Main St, St Helena, CA 94574

    Staff was very familiar with which items are gluten free, and they have gluten free hamburger buns. They also have a separate gluten free fryer, but it wasn't working today.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    933 Main St, St Helena, CA 94574

    The staff was amazing! They were professional and kind. They have a dedicated gluten free fryer and my meal was served separately from my friends' meals with a gluten free sticker on it. When I had questions, the staff member who took my order had the recipe in front of her and she checked the ingredients for me. The Texas Burger and garlic fries were fabulous!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    644 1st St, Napa, CA 94559

    The staff was very knowledgeable. As soon as I requested a gluten free bun the lady at the cash register asked if it was an allergy or preference. When I said it’s an allergy, she advised me to remove the sauce and sub with a different kind because it contained gluten. Also made sure my fries were made in their “gluten free” fryer. No issues here and loved my meal!

  • User profile picture thumbnail
    5 rating
    7 months ago

    1275 S Main St, Walnut Creek, CA 94596

    They have gluten free buns and bread for burgers and sandwiches. It’s 1.00 extra.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    9 months ago

    933 Main St, St Helena, CA 94574

    Amazing service! Dog friendly! Superb food! And a vanilla/chocolate shake to top it all off! I was in heaven! The bun was sooo good! I was traveling through and it was quick to stop and keep going.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    9 months ago

    644 1st St, Napa, CA 94559

    Dedicated fryer, gluten free-bun. Computer system coded to let server know what is GF or can be altered to be GF.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    10 months ago

    644 1st St, Napa, CA 94559

    I spoke with the manager here and felt very confident about their procedures in handling gluten/allergens. They assured me they have a dedicated fryer and a staff member to watch over the allergy orders. However, at our first visit, my highly sensitive daughter with celiac had a cheeseburger with a GF bun and French fries and ended up throwing up within the hour. Something must have been contaminated. Sad because I had a lot of confidence in them!

  • User profile picture thumbnail
    Celiac
    5 rating
    11 months ago

    933 Main St, St Helena, CA 94574

    Amazing gluten free buns! Loved all the burger options.

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    1 year ago

    855 El Camino Real #65, Palo Alto, CA 94301

    I am very sorry to be the first person to post a negative review here. I went in a week ago and I am still dealing with the resulting sickness. When I placed my order, I could see all the buns laying on the grill. I noted that I was a Celiac and that I couldn't have any cross contamination. The cashier immediately seemed very knowledgeable, and we discussed all their safe-food handling processes. He explained that the GF buns occupied a different surface than regular buns, and that the fryer was only used for GF items and was cleaned regularly. He told me that if there was a [noticed] cross-contamination event with the fryer, everyone was notified, and they would try to prevent people with gluten allergies from ordering fried items. So I ordered a burger & fries.The receipt clearly stated "Gluten allergy" on it. When my order was ready, the person who gave me my food reassured me by stating that he personally watched the food prep and they did all they could to avoid contamination. I specifically asked if the bun was GF, and he said yes. I believe him since it looked different than my friend's "regular" bun. The food was great. But, sure enough, shortly after I finished, all the usual symptoms came on. So I'm sorry to ruin a good thing, but despite what seemed like good precautions and care, this place made me quite ill, so it isn't safe for Celiacs.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    855 El Camino Real #65, Palo Alto, CA 94301

    They have a dedicated gluten free fryer and were able to serve me delicious sweet potato fries and fried Brussels sprouts! Not really enough options for a full gluten free meal but they can certainly offer some wonderful treats!!

  • User profile picture thumbnail
    Celiac
    5 rating
    1 year ago

    644 1st St, Napa, CA 94559

    My husband is celiac and he ordered the GF bacon cheeseburger. The fries are made in a separate fryer. He tested them with the Gluten tester Nima and came back gluten free. It's such a joy to find places like this!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    644 1st St, Napa, CA 94559

    Gotts is a great option for celiacs. Delicious burgers offered via lettuce wrap or gluten free bun (extra charge). French fries are done in a separate fryer so they are safe. The food is delicious and the staff was knowledgeable! Fun atmosphere!

  • User profile picture thumbnail
    5 rating Celiac friendly
    1 year ago

    933 Main St, St Helena, CA 94574

    Check to make sure gf dryer is working before ordering fries. Gf bun was the BEST gf bun I've ever had. Amazing food. Careful, the ranch has bleu cheese.

  • User profile picture thumbnail
    5 rating
    1 year ago

    933 Main St, St Helena, CA 94574

    I'll update my review a few hours after I eat. When we ordered they said the safest thing to order is the burger. They tell the line it's a gluten allergy so they are extra careful and clean it down. They have gluten free buns. I ordered the bacon cheeseburger, had to switch out the cheese because American cheese has gluten in it but the Swiss cheese is gluten free, also no secret sauce as it also has gluten. They have a dedicated fryer for the fries and the ketchup is sir Kensington's which is certified gluten free.

  • User profile picture thumbnail
    Celiac
    3 rating
    1 year ago

    933 Main St, St Helena, CA 94574

    Great bacon cheeseburger (no special sauce). But they warned me that at 5pm they can't guarantee that something hasn't contaminated their "dedicated" dryer. Appreciated the honesty but was a disappointment!!

  • User profile picture thumbnail
    Celiac
    5 rating
    2 years ago

    644 1st St, Napa, CA 94559

    My husband and I ate here. He has Celiac. We recently purchased a Nima gluten tester and used it. The french fries, garlic fries and cheese burger protein style all tested Gluten free! We will be coming back in the future.

  • User profile picture thumbnail
    Not celiac
    5 rating
    2 years ago

    644 1st St, Napa, CA 94559

    I shared the green chile burger and fries with my husband and it was very good. I don't know if it's celiac friendly, but I felt very comfortable eating there and the kitchen is viewable by the public.

  • User profile picture thumbnail
    Not celiac
    5 rating
    2 years ago

    855 El Camino Real #65, Palo Alto, CA 94301

    They have a dedicated frier! I just had fries, so I can't speak to burgers, but they were delicious, crispy, and didn't make me sick!

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    3 years ago

    855 El Camino Real #65, Palo Alto, CA 94301

    Spoke to a very knowledgeable manager who informed me that the kitchen space is cleaned for a GF order. I have celiac and ate there without any reaction. It was a treat to have the fries and the fried brussel sprouts!

Gluten-Free Features

  • Allergen List
  • Celiac Friendly
  • Fries

Categories

  • Fast Food
  • Restaurant
  • Takeout
Monday
10 am - 10 pm
Tuesday
10 am - 10 pm
Wednesday
10 am - 10 pm
Thursday
10 am - 10 pm
Friday
10 am - 10 pm
Saturday
10 am - 10 pm
Sunday
10 am - 10 pm

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