The first time I came here the server wouldn’t answer questions about cross-contact and I backed out. Since none of their public facing menus have any gf labelling, I didn’t want to risk it.
Thought I’d try again given the positive reviews here and this time the server answered all my questions… but despite repeating Impossible Burger back to me more than once, put in an order for a regular burger. So I’m queasy for different reasons now! The gf fries are also under seasoned. Stick to the soft serve place outside.
Got extremely glutened here, despite an extensive conversation with the knowledgeable cashier about their precautions. I ordered:
- sweet potato fries
- cheeseburger with gf bun, no sauce
- mint chip shake
Burger came out marked as gf, was told they have completely separate areas and dedicated friers, plus order was tagged gf.
And was sick within 4 hours. Clearly some serious cross contamination occurring. Avoid.
Staff was great. Super knowledgeable about the gluten-free allergy. I did the Wisconsinburger and stef looked at the barbecue sauce and informed me it was not gluten-free so I substituted for the ranch dressing. They have a dedicated fryer for the fries. Everything was delicious!
Staff member grabbed allergens book to confirm and pointed out special sauce was not gluten free. They have dedicated fryer for fries. Had no issues. On the pricey side and nothing really stands out about these burgers and fries but it is celiac safe and I was happy to have it and not worry. Go to Mariposa’s after you leave here and get some sweet treats.
We have been ordering online for pickup and they make it very easy to designate “gluten allergy” in your order. It takes all the confusion out of ordering. My celiac kids love the gluten free bun and my vegetarian loves the impossible burger. And they love the fries which are fried in their own oil. I highly recommend
This used to be my second favorite place in the city for burgers. When I ordered tonight, they said that they were out of gluten free buns. This was super disappointing because being able to get a bun is 90% of the reason I come here. Then they had no substitute for the secret sauce. I guess that’s okay. When I asked for garlic fries, they said that the fries had changed and they are no longer gluten free. Overall, super disappointing meal because I thought I would get way more. I’ll just go to Roam instead whenever I want a burger even though it’s farther away.
I got glutened. My own fault. They are very supportive of Celiacs but you have to go the extra mile and ask for a manager to follow your meal as it is made. I didn't ask for that. They marked my order as gluten allergy but according to a rep of the restaurant that isn't enough. Risk of cross contamination still exists and getting a manager to oversee meal prep is advised. Gluten free burger bun though is quite delicious.
I ordered a burger with a gluten free bun. The staff was knowledgeable and asked if it was a choice or an allergy and let me know that they would need to leave off the secret sauce since it was an allergy. The bun was great - soft and springy almost like standard bread. Dedicated fryers for french fries. Would definitely come again if I lived in SF.
As soon as I asked for a gf bun, they asked me if I was allergic or it was just a choice. When I asked about the fries, they told me sometimes they have a dedicated fryer and sometimes they don't, so you always have to ask. They were serious about it and kind.
The buns were of the so-good-I-worry-they-aren't-actually-gf sort. I get the skin rash, so I know I wasn't even cross contaminated. I highly recommend this restaurant.
Burger with gluten free bun is excellent. Been twice and had the California burger and bacon cheeseburger.
They don't have a gluten free menu, but they have an allergen list and will work with you. Fries are fried separately.
Informed staff that communicated the precautions they take well. Their food is tasty, with good gluten free buns and separate gluten free machines for the fries and shakes. The menu options are also quite diverse. The lines can get pretty long, but overall I highly recommend it if you’re looking for a good gluten free restaurant.
I have mixed experiences with Gotts. Most of the times I eat here with no issues but I have gotten sick here at least twice (but I’ve been here at least 15 times so the ratio is not too bad).
You can get a gluten free bun and ask for them to mark it as a gluten allergy.
For the fries, if you are getting anything that’s tossed in some sort of flavoring (ex garlic fries) you may need to ask them if the bowl they are tossing in is shared with anything and if so to use a clean bowl.
They do have a good procedure for the burgers but I guess sometimes things are missed or a staff member might not be taking as much attention to the allergy notice as they should.
The burgers are tasty! I like to get the California burger.
Ordered a burger GF and cashier asked if I had an allergy. She then told me the barbecue sauce on the burger I ordered is not GF and allowed me to substitute or omit it. Also fries are GF and if you order them and specify you have an allergy, they mark it and change their gloves. Good burger!