Häagen-Dazs Ice Cream Shop

3 ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Ice Cream
Safety Rating
2 ratings

As rated by the community

1503 E Buena Vista Dr
Lake Buena Vista, FL 32830
Collections
In 2 Public Collections

Most Recent Reviews


Asymptomatic Celiac

Overall Rating

Review


They have a gluten free menu and use precautions like opening new containers. Limited staff knowledge and not a ton of options

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for takeout
Updated 5 months ago read full review

Overall Rating

Review


Cashier was very knowledgeable about celiac, she handed me a special menu. They always use a new scooper and get ice cream from a new tub in the back. My son was happy.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


This review is intended for the Hagen Daaz Shop in Disney Springs.The Belgian chocolate and butter pecan ice creams are delicious! I mentioned to the cashier that I was ordering for 2 people needing gluten free ice cream. The manager handed me a list of options. When I asked about how they prevent cross contamination with items containing gluten, he said they use an allergen dedicated scooper and scoop the ice cream from a new, unopened bucket of ice cream. I asked the server to change gloves, which she did without questions or any awkwardness. Very pleased and looking forward to more ice cream this trip!

Celiac friendly?

Yes

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Ice Cream

Categories

  • Late Night
  • Takeout

Photos


Add a photo

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Called to ask about gluten-freeness. The man on the phone said cones were gluten free- it seemed too good to be true so we asked to double check. Apparently NONE of them were gluten free, but the fact that he confidently said they were was pretty unsettling. If I hadn’t asked again, I would have gotten very sick. We also asked if they could get the ice cream from a new tub in the back and they said no. I wouldn’t ever say this place is safe for sensitive celiacs.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Asymptomatic Celiac

Overall Rating

Review


They are “100% able” to accommodate gluten allergies.

We went and they cleaned the scoop before picking the Ice Cream - knowledgeable staff.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


The ice cream flavors that are gluten free are clearly marked on the labels located on the glass above the ice cream. We were able to get a scoop from a fresh, newly opened container and the server washed the utensils first. I don’t know if we got a nice server or if they have changed their policy from the earlier review. It was nice to have an afternoon treat!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Typical Häagen-Dazs shop. Server had no idea about gluten and offered only raspberry and mango sorbet. Likely thought it was the same as diary or lactose intolerance.

Server did not understand the need for a clean spoon, and then went on to add the gluten free scoops to the non-GF ice cream already prepared for my other daughter.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We stayed our little one has Celiac and asked if they could change gloves/scoops when he decided what he wanted. Without hesitation the girl stated she open a new container for him. He didn’t get sick which was a relief!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info

Is this your business? Claim the listing

Nearby Restaurants