Hannah's Bretzel

2 recent ratings
$ • Deli, Sandwiches
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches
Safety Rating
2 ratings

As rated by the community

233 North Michigan Avenue
Chicago, IL 60601
Collections
In 1 Public Collection

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


Best gluten free sandwich in Chicago. Had the sirloin gf baguette and didn't disappoint. Bread was incredible like regular pretzel roll. I am OK with cross contamination but they still went extra cautious in the preparation changing gloves and using separate sheet to avoid contact. Will be going again!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
Updated 1 month ago read full review

Overall Rating

Review


I got a gf baguette sandwich with prosciutto and truffled goat cheese on it. It was amazing! Really good bread. They changed their gloves but almost started spreading the cheese from a shared spreader onto my gf sandwich. I quickly intervened and asked that they get a new spread and knife, which they did, but be careful. I thought the sandwich was a pretty good size, others might not. Either way it’s a really great option to have and I wouldn’t discount them for this. The gf bread was amazing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Overall Rating

Review


Sandwich is tasty but TINY. And there’s a GF upcharge, of course. Over $12 for a half-sandwich and a side salad. No drink. Staff changed gloves and took precaution. Efforts are appreciated but won’t be back. Cost is far outweighing quantity. When you see others receiving bigger “regular” sandwiches and you’ve paid the upcharge, it just feels like you got ripped off.

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Deli
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Takeout

Photos


Gluten-Free at Hannah's Bretzel
The sandwich-salad combo. Fork is for size reference. $12 and change for this “meal.”
My $12 sandwich with no bites taken.
Their guarantee.
Disappointing :-(
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More Reviews


Gluten Sensitive

Overall Rating

Review


I gave this restaurant to try as the idea of a gluten-free baguette sandwich sounded very tasty. I was sadly disappointed. The bread was very dry, crumbly, lacking flavor and fell apart while eating the sandwich. I also had the tomato Basil bisque. This also lacked the seasoning of a traditional tomato basil. Biggest problem that I had with the soup was the fact that in spite of me ordering gluten-free they still put their house made croutons in it, thus making the soup in edible for me. I did like the fresh, organic sandwich ingredients that they used. A little tweaking to the bread recipe is needed in order to make this a true tasty sandwich.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


The staff was knowledgeable and had specific knives and sauces that had not touched anything else. They also changed their gloves and had a lot of options.

Updated 7 years ago read full review

Overall Rating

Review


Ambience is on point. Staff is friendly. Food is good...I malabsorb fructose and eat low-FODMAP (which means I am a gluten-free water by default)...I ordered a chicken sandwich sans bread, it was very good. Couldn't have their gluten-free bread because they have a few ingredients that I can't eat it -- xanthan gum and honey, chief amongst them -- but I'm sure most g-free eaters would handle their bread just fine.

The place is worthwhile, imo. I love their commitment to sustainability, and the food tastes good, even with not having everything in the sandwich most ppl choose to eat.

Recommended.

Updated 8 years ago read full review

Overall Rating

Review


I soo wanted to love this place. All of their sandwiches are available on a gluten free "baguette," everyone on the line changed their gloves with no complaint, they use grass fed beef and wild caught salmon, they have kettle-cooked chips, everything is organic, they have a nice selection of organic and non-HFCS drinks and you get to pick a piece of chocolate at the cashier. But alas, Hannah's Bretzel turned out to be a huge disappointment.

I ordered the grass fed sirloin with gruyere cheese, carmelized onions, horseradish, lettuce and tomato with salt and pepper chips and a bottle of Lorina's pink lemonade, all of which came to just under $15.

The gluten free "baguette" is much more like a sub roll. It's just okay - if it was filled with delicious ingredients it would have been fine for delivering a sandwich experience but its not something I would eat on its own or anything and was pretty bland.

As for the fillings - the carmelized onions were WAY too sweet and there were way too many of them. They were the only thing I could taste.

About half way through I gave up and pulled apart the sandwich to check out the ingredients. The gruyere was really mild - barely tasted anything when I ate it alone. The beef was very mild in flavor as well. I saw what looked like horseradish on the bread and meat, but didn't taste even a hint of horseradish anywhere. There was no sign of any kind of seasoning on the meat. Finally, I feel like a beef and cheese sandwich like this would benefit from being served warm.

Oh, the salt and pepper chips were toooo peppery. The piece of chocolate and bottle of lemonade were the best parts of the meal.

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


We were at a show in Navy Pier and when my husband decided to purchase a sandwich, I was very disappointed, as I knew I wouldn't be able to have one. But I was WRONG. I had the best gluten free parma sandwich I ever had, in a gf pretzel baguette. I asked them to heat for a little longer as I love a warm sandwich. I have been coming back every week since then.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


Great experience here. I explained that I’m very sensitive and the manager made my sandwich with ingredients from the back. My food was delicious—I had the porchetta verde, which is seasonal. The salt and pepper chips were also awesome.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


When I walked in, the employee grabbed the regular pretzel bread to get me started. I told him I want staying with that, I'm gluten free and it's an allergy. He changed gloves, got a new piece of paper and the gf bread. It looked a little overcooked but tasted great! I was really glad to have a pretzel taste that was gluten free! There's a choice between chips or almonds. They have Justin's cups as a dessert option and I think there were also chocolates.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
Symptomatic Celiac

Overall Rating

Review


The GF bretzel bun was AMAZING! Tastes practically the same as a regular pretzel bun. GF chips are also included in your order! A little pricey but they try their best with CC and you really can’t put a price on an authentic tasting GF pretzel bun

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Yummm really good - they made gf bread on the spot for me since it was a holiday week and they didn’t have any baked yet that day. Delicious sandwich offerings!!

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