Hannah's Bretzel

I had the same excellent service as mentioned by reviewer Mandy. When I ordered GF the food preparer asked if I would like him to change his gloves and the next preparer also changed her gloves. The GF roll is very good - not at all dry and crumbly. Fresh ingredients. Friendly service. Thanks!

This place is legit awesome...

Food was good and prepared well. Service could have been a little more friendly and inviting. Very good gluten free knowledge and asked of gloves needed to be changed.

When I said I needed gluten free bread the sandwich maker asked if I’d like her to change gloves. Yes! And I asked for a clean prep area she wiped down the entire line- impossible to get completely clean so I requested she be sure to keep the bread on the butcher paper and she was very careful to do so. She used a nice reserved for GF. The sandwich was delicious and I did not get sick at all. Chips had GF on the bag. This employee at this location was great.

First response was that only the bread was gluten free, but on my request they got new fig spread from the back and the sandwich was delicious. I agree that the bread is a little dry, but it’s yummy just the same and the sandwich ingredients are delicious. I also appreciate that the menu lists what is gluten free.

The GF bread was pretzel bread just like their regular specialty! It was not dry at all - extremely tasty. I would have been nervous that it wasn't really GF had the line worker not confirmed with me before he started my sandwich. He also changed his gloves and washed his hands. Their menu states that all sandwich toppings are GF as well. This was the best sandwich I've eaten in a VERY long time!!

If they toasted the bun, it might be better. Otherwise it's so dry, it's hard to chew!

A lot of times I have an issue with getting gf buns, etc bc the toppings to bread ratio is all off bc the gf bun is way thicker than the wheat bun. However, at Hannah's Bretzel the gf baguette was equal to the wheat baguette my husband got. It was great! The food was delicious and I tasted the sandwich, not the bread.

Celiac friendly?

No

Not great for Celiac... Lots of cross contamination. The worker was very helpful though, suggested a salad for safety. They do have gf bread (which I tried and didn't like), but for non-celiac they have a lot of options.

Celiac friendly?

No

I didn't like the gf bun but the turkey inside the sandwich was tasty

Such a great sandwich option! Loved every bite.

I love this place! Hannah's Bretzel offers the best gluten free sandwich bread I've ever had in my four years since finding out I have Celiac — and I've tried a lot. I kid you not, I cried when I first tried their gf pesto mozzarella sandwich. I'm obsessed. I've learned recently that they freeze their bread, which makes sense because gluten free bread probably doesn't have the same demand as normal bread. However, in my opinion, that hasn't ever affected the taste of the bread. Sometimes, the sandwich is just a bit chilled. My only gripe is that they use the same utensils on spreads, but I've noticed they never touch the utensil to the bread — gf or regular. I am extremely sensitive and have never gotten sick at any of the locations!

This place must be one of the worst gluten free places I have been to. Their gluten free breads are not fresh - cold, taken out of a plastic container and tastes stale - even first thing in the morning. They also refuse to heat them (policy is not to heat their products - no exceptions) to at least make it half palatable. The server was trying to spread cold butter on to the bun. Actually, he was not initially trying to spread it, until I asked. He was basically going to provide me with a cold stale gluten free bun with cubes of cold butter and some salmon. What it turned out to be was not much better as the butter was still in clumps. The non-gf products I saw were not much better. Not sure who gave this place a high rating, but poor guys - their food is disgusting.

Very good sandwiches and service

Best gluten free sandwich in Chicago. Had the sirloin gf baguette and didn't disappoint. Bread was incredible like regular pretzel roll. I am OK with cross contamination but they still went extra cautious in the preparation changing gloves and using separate sheet to avoid contact. Will be going again!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering

We were at a show in Navy Pier and when my husband decided to purchase a sandwich, I was very disappointed, as I knew I wouldn't be able to have one. But I was WRONG. I had the best gluten free parma sandwich I ever had, in a gf pretzel baguette. I asked them to heat for a little longer as I love a warm sandwich. I have been coming back every week since then.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for takeout
• Offers delivery
• Offers online ordering

I got a gf baguette sandwich with prosciutto and truffled goat cheese on it. It was amazing! Really good bread. They changed their gloves but almost started spreading the cheese from a shared spreader onto my gf sandwich. I quickly intervened and asked that they get a new spread and knife, which they did, but be careful. I thought the sandwich was a pretty good size, others might not. Either way it’s a really great option to have and I wouldn’t discount them for this. The gf bread was amazing.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Great experience here. I explained that I’m very sensitive and the manager made my sandwich with ingredients from the back. My food was delicious—I had the porchetta verde, which is seasonal. The salt and pepper chips were also awesome.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

When I walked in, the employee grabbed the regular pretzel bread to get me started. I told him I want staying with that, I'm gluten free and it's an allergy. He changed gloves, got a new piece of paper and the gf bread. It looked a little overcooked but tasted great! I was really glad to have a pretzel taste that was gluten free! There's a choice between chips or almonds. They have Justin's cups as a dessert option and I think there were also chocolates.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch
• Good for takeout
• Good selection of healthy options