Villanova locations is not celiac friendly. The manager told us it was ok that gf flatbreads are cooked in the same surface as regular flatbreads because the oven goes to 800 degrees. He also said that all their pasta is gf when that was not true. I politely explained why this is incorrect and not safe. He didn't seem to care. I'm just glad I asked questions before I allowed my children with Celiac to eat here.
We went to Harvest Sunday night. I had seen them at the Gluten Free Expo in Philly. I spoke in length to the rep who was at the expo. I was told they have a strict procedure. They put your order on a bright yellow order form. It then goes to the manager who brings it to the head chef who follows your order through the line and makes sure of the safe handling of the food. The menu was amazing and the food was great! I had the Harvest salad, the salmon, and the peanut butter cup dessert. They even have yummy gf dessert! Will definitely go back!
The server we had was keyed in on what was and was not gluten free, and what could be modified to make the item gluten free. When I explained that I have a severe allergy, it was taken seriously and noted for the chef. The salmon was good, but veggies that came with were great!
The food is excellent! The servers are extremely knowledge.
This place is over rated and hostesses are rude. Wait time is too long when there are no options to wait when the bar is full. Waiting an hour for a table is not worth the wait. Keep it moving and go somewhere else...Mile High is a better choice for the area.
Visited the restaurant because the ratings and comments are out of this world. My wife asked the server about the options for those who have celiac disease, the server stated she had worked there for four years and did not know of any options. We stated the intolerance to gluten, she said they did have a few options, but they were not prepared in a separate area of the kitchen or handled by a single person through out the cooking process.
great fresh seasonal food. they carry gf bread and pita. we had gf flatbread that was very good. very gf friendly. they even asked if there would be gf member in our party when making reservations.
Love their GF selection. Great GF flatbreads...hummus....salads. So many good GF dishes on the menu. Will be back!
We had a fabulous, courteous waitress named Stephanie that walked us through our GFCF options, made suggestions and helped us order safely. I highly suggest the Spicy Thai calamari and the Fish Tacos minus the sour cream! They even make GFCF flatbreads. What a wonderful experience. I will be back again!
Would give them a zero if I could! My daughter's gluten free pasta had non gluten free pasta mixed in it! Brought it to server and managers attention. Will not return. Very disappointing! As we always do prior to ordering, we asked about prep/cross contamination etc. We received all the right answers, but my young daughter had a gluten exposure!
This hards my heart to give a one star but there was some confusion with our order. Burger was brought on a gluten bun instead of gluten free. So , when we sent it back to get a new burger. They didn’t make a new one( said they did) just put the burger on a gluten free bun and sent it back out.
One of my absolute favorites. No matter if it is for lunch, or dinner , there is always naturally gluten-free food on the menu, and plenty of it. They also have some gluten-free substitutes. I’ve had just about everything on their menu, and I love it all! (Also have gluten free alcohol)
My husband and I have dined here several times. In fact,until tonight it was our go to restaurant for a nice date night out. Tonight I ordered an entree from the menu that is clearly marked as gf. The waitress confirmed it as a good choice. More than half way through my meal the manager came over to say that he is "sorry but Flour was used in preparing your dinner". They comped our entire bill but that is little compensation for the damage they just caused my immune system! Until they get there sh*t together I do not recommend anyone with a gluten allergy dines there! Update- the general manager called me today to apologize. She assured me they will review the procedures and make the necessary changes. Proceed with caution and ask them to triple check that you allergy had been taken into consideration!
This restaurant is part of The Hershey Hotel. After we were given a gluten free menu, we questioned the waitress on kitchen practices you avoid cross contamination. She did not give us the correct answers to be "celiac safe". We spoke to the chef, who responded differently, telling us they take precautions to avoid cross contamination. Disappointed about communication breakdown with staff. Expensive , limited menu, however the food was good.
Amazing dinner last night. I have eaten at the Glen Mills restaurant, but it was my first time at this one. The menu has the GF choices labeled, and there are many choices. I explained to the server that I had Celiac and he answered all of my questions and put me at ease. I read on another review of the chain that they use the same oven for the GF flatbread. Even though I didn't want the flatbread, I did ask about this and was told they do, but put the flatbread on a tray so it doesn't come in contact with the oven. When my dinner came out, it was brought over and they did announce that my dinner was GF. They seemed to take cross contamination seriously and I was told the kitchen is on "high alert" when a GF meal is ordered. I highly recommend this restaurant.
Staff was very nice and accommodating as soon as we stepped through the door. The hostess and manager took the time to show us all the gluten free items before we were even seated. The waiter was so nice as well. I had a burger with a gluten free bun and gluten free fries and felt great afterwards.
Went to the location in Moorestown, Nj. It was great that they have Organic Foods and grassfed beef in addition to an extensive menu of gluten free items. The staff is very knowledgable about contamination as well. Having said all that ...the food was just okay in my opinion. I guess I am a bit spoiled having been to other places with Outstanding food. The bar has been set quite high.
We were desperate for food and stopped here to ask the host if they had anything gluten free. The host immediately said yes and showed us a few of the foods they can do gluten free. Stunned at how knowledgable they were, we said "why not?" And got a table. Our waitress Katie was very accommodating as soon as we mentioned the allergy. She had what looked like a little cheat card for allergies that she pulled out and actually let us look over. It seemed very thorough, with different indications for dishes that are naturally gluten free and dishes that can be made gluten free with a substitution. With my husband having celiac disease, it was still a risk... But we felt much more at ease here than the majority of other restaurants we've been to-- even restaurants that have GiG training! Also, I like that they use local ingredients and their menu changes seasonally.
This restaurant is absolutely delicious!!!i am gluten free and got the rattitoulie sandwich made gluten free special. And it was amazing, my non gluten free counterparts enjoyed it eminencesly as well as a added bonus, most items are under 500 calories!! A must have restaurant for gf and normal alike!!
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