They mark your allergies by giving you purple bowls so they stand out for the chefs. I usually stick to just the oils but I believe the sauces are all safe. They clean the grill when they see there's an allergy and they use separate tongs for your food. I've never had a reaction here or left hungry! They will grab rice noodles or toppings from the back if you want!
— Somewhat
— Most/All
— Excellent
Most sauces contain wheat, but are processed to less than 20ppm gluten. Luckily there are plenty of fresh sauces that do not contain soy, like ginger and garlic juice, sesame oil, etc.
I was given a bowl with a distinguishing color, so the cooks knew to keep my food separate and they always followed separate cooking protocols. All the staff knew what to do with food allergies, etc.
Dietary restrictions are easy to find on the corporate website.
Yes
HuHot does not have a gluten free menu but does have an allergen list and a list of gluten free sauces. Ask them to clean a spot on the grill and use different utensils, if necessary.
There are many gluten free options. I was satisfied with the handling of my food.
Yes
They offer a separate bowl indicating an allergy. The grill staff thoroughly cleaned the grill and kept my meal separate, clean utensils, clean serving dish.
Yes
Very good and I was part of the entire process! They were very responsive to my needs--not dismissive. Yummm!
Yes
It's fantastic!!! The atmosphere is alive and fun at dinner. The lines go down fast and the food is nicely organized and great for Gluten free. Just tell the waiter that you have a gluten allergy and they will give you a purple bowl and that bowl signifies that they clean the burner before they cook your food and they use new spatulas. You pick your own food and you see them cook it. It's fantastic and I have a serious allergy. I have not been Glutened by this restaurant.
Yes
This place is absolutely AMAZING with gluten free! While most other buffet style restaurants can become cross contaminated very easily, the manager had me go through and write down what I wanted, and prepared it with new containers of food in the back! ALL of their sauces are gf which made me feel so much better. He then alerted the grillers that there was an allergy. He made sure they cleaned the grill super well TWICE. The then used spatulas to block off a section of the grill for my food so no one else’s food would ever get close. They completely changed utensils and most importantly, I did not get sick! They even offered to do it all again if I was still hungry since it was a buffet!
— Very
— Most/All
— Excellent
Had good food, was given a ‘special bow’ to signal food allergy, crew took care to clean grill before cooking my food and used clean utensils.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Unfortunately they must’ve changed their sauces. They used to all be gluten free but now only about 5 are. They still section off your meal on the grill and use new utensils when preparing!
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
I’ve been here a few times and always love it! Ask for an allergy bowl and they’ll give you a special yellow bowl to fill with your desired ingredients. You can choose whatever you like and everything is that is gf marked. Sometimes it’s marked with a “G” which confused me at first, but means gluten free. They also have recipe cards at the beginning of the line including a few gf recipes you can try!
The employees are very knowledgeable about allergies and I never have to ask them to clean anything. They see my yellow bowl and immediately clean and section off the grill so my food does not come into contact with anything else on the grill.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
So this restaurant has notes in the menu (and in the bathrooms) about their various allergy protocols… they all sound nice, but fall short in practice. If you have any allergy, they’ll clean and reserve a section of the grill, and pull food direct from the kitchen to avoid cross-contamination. (yay!) And then the grill chefs toss the food all around and scrape their spatulas on the same gluten-covered surface where they scrape all of their other food. And really, how clean was that grill anyway? If you’re sensitive, this place seems like a disaster. Also, the food wasn’t very good, but that’s a whole other conversation…
— Not very
— Gluten-free items are marked on the main menu
— Some
— Below Average