I have gotten sick every single time.
HuHot has NO sauces that are gf! My family have tried it twice, with them insisting that what they were making us was gluten free! We ordered different dishes and all of us were ill! No way is it safe!
Not my first choice to eat out but went with co-workers. Very clean and popular. I selected exactly what I wanted and they had all items listed by allergies. I told the cook I was gluten intolerant and he took extra care cleaning the grill, using new utensils and putting a barrier around my cooking food so that there was no cross contamination. Best part I got to enjoy my dinner and not get sick. I’d give it 5 stars if you like Hohhot
they were great. my husband was up with another alerted and they didn't cross between them.
While HuHot tries and has gluten free sauces, I saw customers let their ladles touch their noodles and saw noodles dip into sauces. I ended up eating a bowl of rice. As long as they have sauces in open containers it can't be risked. A shame, because I loved the place when I could still eat gluten.
Great service and staff was excellent with prepping the grill. They left space next to my dish so there was no cross contamination. Never had a bad experience at a Hu Hots.
Grill staff kindly cleaned the grill and sectioned off a portion for my food. Very friendly and accommodating staff. All sauce options are gluten free as of my visit.
They are meticulous about cleaning the grill and never act annoyed when I ask them to do it. Clearly labeled sauces and good food. Cross contamination in the buffet line is an issue sometimes so I have to skip over quite a few things.
Very good food& very careful about cross contamination. Tell the cook you need it gluten free & they know exactly what to do.
I really enjoyed the food they serve here but there is a high risk for cross contamination simply due to it being a buffet. however the manager did tell me that that if necessary they can get sauces from the back that for sure have not been contaminated. food was great!
My Celiac wife loves the varied fresh meats & vegetables. She only had one incident... a cook, non-English speaking did not understand about the cleaning the grill. The manager took care of it! Good food.
They tried hard but it takes a while. If you're going to get more than one bowl of food (which is sort of the point), expect to take a good amount longer than the others in your party because the chef cleans the grill laboriously every time you go through.
This place is amazing at making sure everything is clean, grill is shinny new, and the things that have gluten are far separated in the buffet line. They asked me every time if the grill looked clean enough for me. Huge plus is all the sauces are gluten free. They give you separate plates to identify the allergy.
I have never gotten sick here. Tell then you have an allergy and they give you yellow bowls. This is a must because it alerts the grill cooks right away. They scrape the grill very thoroughly and block off a section to prevent cross contamination. All sauces except one, I believe are GF. They have GF marked on the sauce labels.
Waitress wasn’t as friendly, but the cooks were great. They took a lot of precautions when making my food. However, we could not finish our meals because the restaurant was absolutely filthy. We really wanted to leave but she brought us salads so we felt that would be dining and dashing. The food line was unkept and tables were disgusting, along with dishes.
I get glutened everytime I am here. The restaurant is buffet style and full of cross contamination. I have soy allergies too and just can't find something to eat here that's safe. However, my non celiac family members love this restaurant and go all the time without me!
They’re great. The staff thoroughly cleans the grill if you mention you have an allergy, and the menu clearly lists what is and is not gluten free. Unlike other Mongolian grills, they also keep the pad Thai noodles separate from the gluten noodles minimizing the risk of cross contamination. Sauces are all yummy, too.
The wait staff takes your order of ingredients you wish to have and takes them from the supply in the back to avoid cross contamination from the buffet. Then they are cooked on a separate grill in the back with designated utensils. They are ahead of the curve and recognize celiac emphasis month. Amazing!
They don’t have a GF menu just an allergen list. Contrary to others reviews several sauces and many other menu items are not GF. Terrible cross contamination at the sauce bar. People drip soy sauce and other gluten laden sauces in nearby containers when serving. I was careful but some are not. I feel terrible today. The food was good (give me the credit, I made it) but for )$10 you can get a lot more for your money elsewhere. $2.79 for a glass of water. I won’t be back!
They take great care to clean the grill. They rearranged the noodles to help prevent cross contamination when we pointed it out. They go above and beyond to keep my girls safe. They will bring anything from the kitchen if it is contaminated. They are knowledgeable about the sauces.
This place was really good. They’ve made most of their sauces gluten free. They cleaned the grill well for me and made a fortress around my food. They appeared very knowledgeable and brought me gluten free soy sauce without my asking for it. Great find while on a road trip.
Awesome place. They give you a bowl in a specific color. You fill it with all of your favorite veggies and meats. Then Add sauce. All signature sauces are GF. Then they cook it right in front of you. Before cooking, they thoroughly clean the grill and then they section it off with your food only. They use clean utensils that is used only with your food.
We love this place! We have never had any problems. Be sure to request the gf soy sauce. Once you alert the staff, they will accommodate any allergy...friendly, great food! Perfect for my growing boy, all you can eat. The Pad Thai noodles (only) and all of the sauces are gf.
They provide a different colored bowl for your allergy, that way when the cooks see the bowl in line they clean the grill off which includes sanding it down, rinsing twice, scraping, and rinsing again. Once that’s done they take a pair of the giant spatulas and section off your area so no splatter or other food gets in yours, AND the other cooks at the grill know to exercise caution near it. They also never let the spatulas they use to cook your food with tough the grill, they rest them on a clean plate. No cross contamination here! Appleton is super careful compared to the other HuHots I’ve been to, (st.paul in particular) they even put the rice noodles away from the wheat containing noodles so that you can have those contamination free of the other noodles!
Amazing service, when I walked in I asked a few questions and they were able to adequately answer them all and more. They have an allergen chart upon request which covers most bases but if you have any further questions they we're very informative and helpful.
I went to HuHot with my Mom on lunch break. We both have allergies, so I was very skeptical of their safety practices. They were wonderful! As we went through the line, some of the sauces seemed to have things fallen in them (like drops of other sauces) and we could request fresh sauces from the back, we got gf soy sauce brought to our table. Then, The moment we stated that we had allergies, cooks marked off part of the grill and started cleaning. After extensively cleaning they brought out new and clean spatulas. Our food was cooked in the marked area and safely guarded from other foods. In addition, they have a very extensive allergen menu online for looking specifically. In addition to all of the precautions taken, the food turned out so fresh and amazing! We will be going back!
This has been the best experience eating out - ever! Every person in the restaurant was mindful, respectful and polite about my needs. Never once did I feel I was a bother! There was a trainee cooking - and I heard 3 times (just while I was standing there ) not to touch or mix any food or utensils with my food - and no one rolled their eyes at me ! Thank you HuHot for a wonderful experience.
(Read entire review) “The manager Abby is AMAZING. She walked me through the steps of how the place works (1st time) and they cleaned the grill (they have a procedure everyone is educated on) and got my ingredients from the back. A chain gem and staple!!!!!!!!!” 2 months later....I only ate huhot in the past 36 hours and I had to leave work because I feel so sick-exhausted, fat in stool, not hungry at all. Just really disappointed...used to go here 2-3 times a week, now I’ll never come back :(
Tell your server that you have celiac and they will give you paper/pen to write what ingredients you want for your meal, they’ll prep it in back, and grill it on a special spot on the grill. They also have an allergen menu although they forgot to include their salad dressings on it so I went with squeeze of lemon.
Hardly anyone on a staff was knowledgeable about which sauces were gf. Asked for gf soy sauce and it took two tries to get it. Gluten free noodles were right next to the wheat noodles so I avoided them. In spite of telling them I'm gf and trying to be cautious in my choices, I got glutened. I had a much better and safer experience in the Spanish Fork location.
Lots of options and all their sauces are gluten free. I don’t eat noodles anyway so I don’t care about the gf options. They scrub down a section of the grill for you and use separate utensils. The only downside is having to wait longer for your food but it’s worth it!!
You choose your meat, toppings and sauces. All sauces are labeled if they are peanut, soy or wheat sensitive. They have special bowls signifying your sensitivity. The chefs clean the grill and separate your food from any other guest with barriers. They cook your food using separate spatulas. There are a ton of options for any sensitivity!!
This place is awesome. As someone with celiacs I have a hard time eating out sometimes. They have plenty of gluten free options, and when I told them I couldn’t have gluten they scrubbed the grill super good and made a dedicated space to grill my food. The staff was superb I highly recommend!
this place is awesome
Staff took extra care to protect my food from cross contamination. Staff gives you a whit plate to distinguish your food during prep, they use new spatulas and do an extra cleaning of the grill. Manager expressed that they use GF soy sauce to make all sauces. We will definitely return!!!
Great GF options. Waitress was very knowledgeable.
Staff was not knowledgeable of what contained gluten and had to go ask, but once they confirmed what was safe, it was a good experience. They'll clean the grill and separate it from touching anything else. There are rice noodles and even gluten free soy sauce! (You have to ask for it) I have celiac and didn't get sick.
Their employees do not understand cross contamination at all. I got sick within 15 minutes of eating and my husband saw (after I already had gotten my food and eaten) the employee refilling the noodles and veggies stick her gloved hand in the regular noodles and then immediately touch the gluten free noodles and vegetables. If you are allergic or celiac stay away. It is really too bad because the grill chefs really try hard by cleaning grill completely.
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 10 pm
11 am - 10 pm
11 am - 9 pm
HuHot does not have a gluten free menu but does have an allergen list and a list of gluten free sauces. Ask them to clean a spot on the grill and use different utensils, if necessary.