Basically clueless on what gluten free means! We ordered a gluten free hot dog off of their children's menu for my son who has Celiacs. It came with an allergy sticker on it. I opened it up & it obviously was a regular hot dog bun. I went to the counter & was told by the manager, "we don't have gluten free buns, but we did follow protocol by changing our gloves." They gave me a cold piece of untoasted bread with the hot dog. My son ended up eating my gluten free turkey sandwich which was terrible.
Decent options but we definitely had gluten contamination with our meal. I am so sick right now and my joints are locking up and my son who is gluten sensitive is bouncing off the walls. They also left my husband's order out of the to go order. Bummed because this was our first try with Jason's deli.
They had a gluten free menu but there were bread crumbs EVERYWHERE on their prep bar. Did not look celiac friendly at all!! We turned around and left.
My son is gluten sensitive and was so excited to enjoy a peanut butter and jelly sandwich! Free ice cream for everyone too. Super friendly staff. Lots of healthy options for everyone. We loved it!!
Yes it's Celiac friendly! this is a fantastic chain and our family has always had great experiences here. The gluten free tomato basil soup is EXCELLENT! Sandwiches on gluten-free bread are also a treat... and who doesn't love their very extensive salad bar selection? Always happy eating here!
The first time I went here I had no problems but the second time they brought out my GF sandwich wrapped and stamped with the "GF" sticker like they normally do but the sandwich was made on a croissant NOT the GF bread. I thought since it was wrapped, stamped and shown on my receipt as GF that it was safe but as I soon discovered two-bites in, it definitely was NOT GF! The manager was very apologetic but didn't even offer me a refund. I made sure he understood the implications of a mix-up like this for fellow celiacs. Luckily my reaction is not extreme enough to require any immediate medical intervention, it just makes me horribly sick to my stomach, but for my fellow celiacs with more extreme reactions BEWARE and check twice when eating here.
Very good sandwich. I got to have a whole sandwich, not just the filler on a plate or bowl. Good service.
Great sandwiches, on gluten free bread!! Perfect lunch place!
so yummy, lots of options
Jason's Deli has a protocol in place for what they call "gluten sensitive" customers. My son has ordered a sandwich with gluten free bread and they have a separate area where they prepare such meals. The mayo they used was a packet so no cross contact issue. They do a glove change as well. This time my son got the gf chicken nuggets. I asked and they informed me they cook these on their own tray (which has been cleaned prior), so minimizes cross contact. His carrots, dip, and gf nuggets came on their own tray in individual containers with lids. They do put a sticker on each lid stating in so many words they can not guarantee no cross contact, but of course they can't because this isn't a dedicated gf facility. I feel my son is safe with the protocols they have in place. And their food is delicious!
I always get a turkey sandwich with tomato, lettuce and avocado. I also get chips and a gf cookie if they have it. Love it. I was cautious at first because it seems cross contamination would be an issue there but I never had any issue with illness after eating there.
I eat here frequently. The salad bar has lots of options & they have Udis bread and cookies. They always put my sandwich in a box. I love the veggie soup. They put it in a bowl with a lid too. Yummy bagged kettle chips & fruit too.
They do offer gf food however you need to make sure that your order is marked for an allergy. And be sure your gf sandwich is prepared in a box marked allergy rather than on the common board. The manager fixed my sandwich so I didn’t have a problem.
This place is fantastic! Great gluten free options marked on the main menu. Gluten free bread. Sandwiches are served in a separate container. Huge potatoes, great salads and Udi's cookies! They do have a salad bar too but we dont risk those type situations. Not sure on how Celiac friendly they are but my husband has never got sick.
Went with my very sensitive celiac daughter on a weekday evening. Talked to the manager (Ryan). She wanted a peanut butter and jelly sandwich, so he offered to bring out fresh pb and jelly from the back (likely cross contaminated in the line otherwise). He made our meals personally. Tasted good and she did not get sick.
Gluten free bread. Yummy sandwich. I am Celiac and felt good about the sandwich and precautions they take.
I had my first ever Jason's turkey sandwich on gf bread. It was at an event at my church, so I didn't see how it was prepared. However, I read they have a dedicated area for gf preparations. The bread was moist and flavourful, and there was ample meat on the sandwich. Bonus...there was a sealed Udi's cookie. It was a very nice surprise for me as I expected to sit out lunch while everyone else ate (as usual).
CC nightmare. I ordered a turkey (just the meat) on udis sandwich bread. The cook came out to tell me he couldn’t guarantee my food would be safe but he would change his gloves and make it off to the side. there was a warning label on the outside of the box saying “good for gluten intolerant people not for celiacs” there was some sort of parsley or something just around wheeler he cut the sandwich so I figure he used a dirty knife and I’m going to get sick. I was really worried but over an hour away from home and my blood sugar was getting super low.
It's hit or miss for me. They have a "gluten sensitive" menu, and they're supposed to prep the GF orders in a different room and use take-out dishes, but probably every other time I go I request that an allergy alert be put on my order and they either don't hear me or they ignore it, since I usually order a baked potato that's GF without any modifications. That said, when they do it right, I get a good meal that doesn't make me sick, and they have free ice cream. Is it celiac friendly? Kind of I guess?
I have ordered twice from this location. I prefer to order online and add detailed notes to ensure the person who prepares the food is very careful. There is also an option to add an “allergy alert”. The first time I ordered I was fine. The second time I got glutened. There are definitely inconsistencies with preparation and there were problems with cross contamination.
I ate there and had a gluten free salad. Symptoms hit halfway through eatting it and got worse throughout the day. Bad reaction...bad enough to never try this again. I tried eatting at another location (in the woodlands) and only had alight issues to the point I wasnt sure if it was the food. Next day I tried it again, but in Humble....and was horrible....has to of been cross contamination. Maybe if you go, watch them make your food and make sure they change gloves before hand.
Menu changed recently and gluten free got changed to gluten sensitive. There are currently no sandwich marked as gluten sensitive, only salads. They do offer Udi's bread though.
My family was served their food and we were told the GF order would be out shortly. 15 minutes later my husband asked where my goid was. They said it was not even started yet. When the food arrived it was in a take out box as usual but the bread was not GF. I didn’t realize it until I took a bite. We will never go back to this restaurant
Be careful! We did a large catering order here ordered some gf boxes... they were marked gf on the box and sandwich was wrapped with a gf sticker but one was a wheat wrap and the other was a croissant (neither of which is gf here) also they put a regular cookie in the box.
Gluten free options and I didn’t get sick! They will prep your food separately using fresh ingredients. For a work meeting I ordered a chicken salad sandwich on udis bread, chips, and an udis snickerdoodle cookie. While the chicken salad wasn’t my fave (super sweet wth pineapples) they have tons of other options too!
I have eaten here dozens of times, always letting them know I have celiac and am ordering gf. Never gotten sick. My order comes out individually boxed.
Called ahead time to confirm they had a gluten free menu. Was assured they could handle cross contamination. I ordered off the gluten free menu. As soon as I ate my meal. I could tell I was going to get sick. Sure enough it was a rough evening. Would not go here again.
They seem very knowledgeable And were cool with me asking questions about the little ones grilled cheese. It is prepared on a pan just for gluten-free items so that it doesn’t get cross contaminated while being heated. The free ice cream is also gluten-free.
They have gf bread for sandwiches