Basically clueless on what gluten free means! We ordered a gluten free hot dog off of their children's menu for my son who has Celiacs. It came with an allergy sticker on it. I opened it up & it obviously was a regular hot dog bun. I went to the counter & was told by the manager, "we don't have gluten free buns, but we did follow protocol by changing our gloves." They gave me a cold piece of untoasted bread with the hot dog. My son ended up eating my gluten free turkey sandwich which was terrible.
Decent options but we definitely had gluten contamination with our meal. I am so sick right now and my joints are locking up and my son who is gluten sensitive is bouncing off the walls. They also left my husband's order out of the to go order. Bummed because this was our first try with Jason's deli.
They had a gluten free menu but there were bread crumbs EVERYWHERE on their prep bar. Did not look celiac friendly at all!! We turned around and left.
My son is gluten sensitive and was so excited to enjoy a peanut butter and jelly sandwich! Free ice cream for everyone too. Super friendly staff. Lots of healthy options for everyone. We loved it!!
Yes it's Celiac friendly! this is a fantastic chain and our family has always had great experiences here. The gluten free tomato basil soup is EXCELLENT! Sandwiches on gluten-free bread are also a treat... and who doesn't love their very extensive salad bar selection? Always happy eating here!
The first time I went here I had no problems but the second time they brought out my GF sandwich wrapped and stamped with the "GF" sticker like they normally do but the sandwich was made on a croissant NOT the GF bread. I thought since it was wrapped, stamped and shown on my receipt as GF that it was safe but as I soon discovered two-bites in, it definitely was NOT GF! The manager was very apologetic but didn't even offer me a refund. I made sure he understood the implications of a mix-up like this for fellow celiacs. Luckily my reaction is not extreme enough to require any immediate medical intervention, it just makes me horribly sick to my stomach, but for my fellow celiacs with more extreme reactions BEWARE and check twice when eating here.
Very good sandwich. I got to have a whole sandwich, not just the filler on a plate or bowl. Good service.
Great sandwiches, on gluten free bread!! Perfect lunch place!
so yummy, lots of options
I have Celiac, have eaten here several times, and so far so good. I have not ordered a sandwich with the gluten free bread so I cannot comment on that. I have ordered several of the gluten sensitive salads, potatos, and chicken nuggets and have never had a reaction so far. They also have Udi's gluten free snickerdoodles and free soft server ice cream. I would not recommend the salad bar to those with Celiac due to probable cross contamination.
Omg so freakin good!!! They have sweet potatoes, sandwiches, etc. and it’s SO GOOD!!! I’m not even a sandwich fan, but I crave this place now! The staff are SUPER friendly and helpful too. I don’t think I’ve ever seen a fast food group that actually love their job as much as these guys do! And free soft serve ice cream if you eat in!
I’ve eaten there several times & have not gotten sick. I’ve had s couple of their salads, brisket potato, and tortilla soup and all have been very good. As is typical with most places, no gluten free,dairy free desserts. However, they do have fruit. This place has been a great find for variety & consistency of food.
Not bad. A few gluten free options but not many. The girl who took our order was very lazy and acted like she didnt care. I had to tell her multiple times I cant afford a mistake and when my food came it came with a GF note that noted that it was GF. But for Celiacs ABSOLUTELY NOT! They told me that if you are Celiac or have a very high cross contamination issue they wouldn't reccamend it because all the food was prepared in the same kitchen and same surface. I didnt get sick here but I DONT think I will be returning because of careless people working there.
Do not trust this location for Celiac-safe prep. I drove 20 min off route to get my daughter soup & a grilled sandwich & the order was cross contaminated. Servers were dismissive of my concerns & stickers on food containers released them of all responsibility to try the few precautions it would take to be Celiac safe. They even put many bags of saltine crackers in with the order. 😡I’ve had great experiences getting Celiac-safe food at other Jason’s locations. I will never return to this location.
Spoke with mgr Alex over phone to order lunch to be delivered to off-site mtg the next day. He understood the importance of avoiding cross-contamination for my food and assured me of their processes. Ate the Papa Verde sweet potato and cup of vegetable soup I’d ordered the next day at lunch. Felt fine when headed home, so called to thank Alex. He told me he had personally attended to seeing my Food was prepared in safety. Wish I lived closer to this restaurant bc they make me feel safe abt eating there even though not a dedicated gluten-free facility.
Always very careful with my food: have never had a problem here. Is cross-contamination possible? Yes. I would know as I have a serious contact allergy to wheat, but the salad bar is dangerous and asking for trouble. Staff are well-trained and food direct from the kitchen is very well-controlled as are catered items.
I have always enjoyed eating here and felt safe, but not anymore. I went to this Jason's Deli about a week ago and ordered a sandwich on gluten free bread and specified a gluten allergy. They took none of the normal precautions that I had seen previously. The person making my sandwich did not change gloves, he threw my bread down on the toaster belt without a tray then put it directly onto the board that they make all of the other sandwiches on and used all of the same utensils. I spoke to the manager and he remade my sandwich properly, but unless I stand there and watch them prepare my food I can no longer trust them unfortunately.
This used to be my go to restaurant. Lately, in the past 12 months, I’ve wondered if the employees understand Gf. I’ve gotten sick a few times but I can’t quite figure out if it’s gluten as I also have other allergies. The staff doesn’t communicate well. Proceed with caution.
Gluten free menu. Food is good
Has been hit or miss. Ordering online gives the option of asking for staff to change gloves. When I ordered in the restaurant I asked if something was gluten free and met with two I don't knows.
Staff was nice and knowledgeable. They were more than happy to answer questions and knew the answers, which made us feel comfortable. Made my daughters sandwich separate and gave her separate gf chips in their own bag. She did not get sick and she has celiac and is sensitive to cc.
No GF options at this one
The food was good, but I started feeling sick before we left and was told when asked, that they are only gluten sensitive and can not guarantee CC.
Gluten free bread offered, but no dedicated toaster, knife or cutting board, so cross-contamination likely. The notice they put on their gluten free sandwich containers states that they do not recommend it for people with celiac disease. Wish they’d go the extra mile and have dedicated equipment.
No GF options like most Jasons Deli
Healthy food fast - and gluten free options...what more couple you want? This is a Deli - so first you order, and they bring it to your table pretty quickly. It’s nice have a place I can get a (half or whole sandwich) on delicious gluten free bread. We usually get the managers special - half sandwich, one-trip salad bar, chips and free ice cream for $8.69. I am very sensitive to gluten and never had an issue in my two visits. Other popular options are pizza and there many soups.
We have taken our whole family here, even in times that were really busy. They have always done an amazing job. Our GF meals come out all wrapped up, and have always been safe for us. Plus the food tastes great! Amazing sandwiches and salads. The kids love the free self-serve ice cream, which is also GF and you can put in a cup. A nice treat for kids who can eat dairy but not gluten.
Potato and salad ok. Staff told me that they toast sandwich bread in a shared toaster.
An option but take precautions! There are gluten free options but the restaurant has an official statement denoting it’s not celiac friendly due to cross contamination risks. Out of need for food, I did eat there after talking with the staff. The restaurant wasn’t busy and my meal was prepared under the gluten free preparations procedures. My meal arrived in a close container as well. I did not get sick. Gluten free bread was available. Other gf options included salads and baked potatoes. Sides include chips and which are prepackaged (not prepared on site) and certified gluten free.
DO NOT EAT HERE IF YOU HAVE CELIAC. Absolutely terrible about cross contamination at this location.
Same great options as all JD. GF bread, salads, potatoes, & dessert
My son was glutened at this location. It's a shame, because online ordering provides an option to request a glove change and the "gluten sensitive" menu includes many options. They offer an Udi's prepackaged snickerdoodle. Although I ordered a cup of soup online with the glove change request from the "gluten sensitive" menu, two prepackaged saltine crackers were included with it. I wasn't worried about that, because they were wrapped, but it just shows the lack of care.