Kilwins

5 recent ratings
$ • Specialty Store
Reported to have a gluten-free menu
Reported GF menu items: Dessert, Ice Cream
Safety Rating
5 ratings

As rated by the community

28 Shelter Cove Ln suite 112 b
Hilton Head Island, SC 29928

Most Recent Reviews


Wheat Allergy

Overall Rating

Review


Absolutely amazing. My little one is GF & Egg Free.The employee behind the counter took the time to get a new barrel of sorbet, change his gloves, open new ice cream cups, and use a clean scoop. Blown away at the care taken to ensure her safety. The girl behind the register was sweet and gave my daughter a sticker while we waited.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Celiac

Overall Rating

Review


Staff was very knowledgeable about allergens and immediately gave us a gluten-free menu for the flavors. They used clean scoops and scooped from new tubs of ice cream in the back. The ice cream was delicious and our celiac kids ate safely here Highly recommend the vanilla salted caramel, cappuccino chocolate chip, and toasted coconut

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Gluten Intolerant

Overall Rating

Review


Had a great experience, manager came out and gave personalized help. Got the vanilla salted caramel. They opened a new tub from the back, washed and sanitized the scoop and got the pecans from the kitchen to help prevent cross contamination. There is a laminated sheet showing allergens and they will pull the tub out so you can read ingredients. Highly recommend

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Photos


marked gf flavors (*)
Add a photo View all photos

More Reviews


Overall Rating

Review


Menu was clearly marked with gluten free flavors. Plenty of options. When I asked for a fresh scooper they also opened a new tub of ice cream, a new sleeve of cups, and a new package of spoons! They went above and beyond to accommodate my allergy on a busy summer night!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


theyre menus when youre waiting online that have a star next to each flavor thats gluten free! very knowledgeable and a great staff. as soon as i said i had a gluten allergy they cleaned the spoons and got a fresh container from the back. good experience, good icecream, the only downside is the wait!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Wheat Allergy

Overall Rating

Review


I love the sea salt caramel chocolate apples and I’ve never had a gluten problem!

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


They have all ice cream listed with what is gluten free. They also get a new container and completely wash the scoop for all allergens.

Excellent. Ice cream is delicious and the celiacs in my family tried 3 different flavors.

Service was exceptional.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Good selection of ice cream & clearly labeled!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


We did not get ice cream so this review is in regards to the fudge. There were 36 flavors of fudge displayed. Nothing was labeled gf but when asked, the clerk said that they were ALL gf with the exception of the cookies n cream. This was also displayed with the others so I'm not sure about cross contamination. The fudge was also precut so I cannot speak on that either. So it's great that there are so many options but pay close attention when you go.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for takeout
Celiac

Overall Rating

Review


They have extremely good ice cream! Very creamy! They servers usually give you humongous scoops so be careful with how much you eat. They also make hand crafted fudge and other delicious treats! I definitely recommend this shop! Stop by if you're in the area and you're craving sweets! It will not disappoint! 😋

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Asymptomatic Celiac

Overall Rating

Review


They have a list of gluten free ice cream flavors and a special allergy scoop.

Asymptomatic Celiac

Overall Rating

Review


Je recommande, très sensible au gluten free. Crème glacée identifiée GF , plusieurs variétés. Lavage de main et changement d’ustensiles avant de servir le GF.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info