Had a great experience, manager came out and gave personalized help. Got the vanilla salted caramel. They opened a new tub from the back, washed and sanitized the scoop and got the pecans from the kitchen to help prevent cross contamination. There is a laminated sheet showing allergens and they will pull the tub out so you can read ingredients. Highly recommend
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Menu was clearly marked with gluten free flavors. Plenty of options. When I asked for a fresh scooper they also opened a new tub of ice cream, a new sleeve of cups, and a new package of spoons! They went above and beyond to accommodate my allergy on a busy summer night!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
theyre menus when youre waiting online that have a star next to each flavor thats gluten free! very knowledgeable and a great staff. as soon as i said i had a gluten allergy they cleaned the spoons and got a fresh container from the back. good experience, good icecream, the only downside is the wait!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
I love the sea salt caramel chocolate apples and I’ve never had a gluten problem!
— Some
— Excellent
They have all ice cream listed with what is gluten free. They also get a new container and completely wash the scoop for all allergens.
Excellent. Ice cream is delicious and the celiacs in my family tried 3 different flavors.
Service was exceptional.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Great ice cream spot! Ask them for ingredient list before ordering and they can pull it up. Delicious mint chocolate chip ice cream!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
The staff was very knowledgeable about items that were gluten-free and they had ice cream listed based on their allergies. The staff washed all utensils, changed gloves, and got us a fresh ice cream from the back so there was no cross contamination. We also tried some fudge and all flavors were gluten-free. We were really impressed and our kids loved it! No indoor seating but limited bench seating outside, this is a very busy location
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Very kind staff. Definetely knowledgeable. They have a list with gf icecream. I was scared because of the cross contamination. They open for my daughter a new bucket of ice cream.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Employees stated nothing they offer was safe for a person with celiac. The ice cream isn’t safe due to scooping into cones and getting a new tub out wasn’t an option. All prepackage items had a disclaimer about being prepared in a shared facility and with shared equipment (so maybe ok but high risk). I would not recommend someone with celiac visiting this location.
— Not at all
— No gluten-free information on the menu
Staff was able to answer allergen questions however there could be cross contamination from the shared scoops
— Not very
— No gluten-free information on the menu
— Some
— Good