Delicious Pizza and no reaction. The problem is the time we were made to wait. We watched people who ordered long after us get their pizza eat and leave. After 45 minutes of waiting (we checked out receipt to see what time we ordered), we spoke to the manager who advised it takes longer because of the GF crust. My son had a regular pizza and it had not come out either. An hour after we ordered, I got my GF pizza and a few minutes later, my son got his regular pizza. We were refunded the price of the small regular pizza. I informed the manager that I had eaten at other Mellow Mushroom locations and not had this experience when he explained that it takes longer. Good food, and we will visit other MM locations, but not this one again. We are traveling and this set us back quite a bit.
Separate kitchen for celiacs
love their gf pizza!
Seriously the BEST gf pizza I have ever had!
Atmosphere is cool. The gluten free pizza is pretty good.
Employee asked if the GF pizza was due to an allergy or medical reason (celiac), so they Made my daughters pizza in a separate kitchen. The best GF pizza we have ever had! Will go back!
Not safe for celiacs!
So many mixed reviews from this chain. Both WS and Greensboro locations. I think the store managers nor the employees really understand how it feels to have their stomach been in pain after eating something it should not have. It is bad alone people, like my 9 year old daughter have to deal with it, but having to pay for the diet styles hurts the wallet to. Sad they don't understand, or they would be more careful or not advertise they are gluten free and be a lie!
I knew I was sick before I even left and was in full out gluten misery by the time I got home. Perhaps I shouldn't have assumed BUT since they make such a huge deal about training and separate prep area I thought I would be safe. Wrong. The pizza itself was very disappointing, cold when it got to me with a gummy mealy-textured crust. The taste of the crust was ok but the texture was awful. Plus they are extremely expensive for a pizza joint. Celiacs or true gluten intolerants: DON'T RISK IT!!! Cross contamination!
Great GF beer selection
They have less topping options for the GF pizza. Garlic is listed in the menu as a non GF option as some other toppings which it was a bummer. Also, the crust was hard and didn't taste much like anything, it was just dry. Good news is I didn't get sick! They do have a dedicated side in the kitchen just for GF food preparation, I was informed. But unfortunately not a good tasting GF pizza.
Was my favorite until they decided to nix the plans for the one in Hendersonville, TN (just a few miles from downtown Nashville) to build a second in Nashville. When there was only one in Nashville, I dealt with walking 1/2 mile from parking to restaurant, expensive prices (gladly paid to have servers and cooks trained about celiac disease), and driving over 20 miles to get to that location. Will never eat at Mellow Mushroom again. Recently in Destin, FL. Drove to Ciao Bella (excellent food) rather than set foot inside another Mellow Mushroom. Would always eat at the one in Bowling Green when we were there, Gatlinburg when we were there, etc. Many people were disappointed when they decided not to build in Hendersonville. It's all about the $$$. More money to be made in downtown Nashville than a few miles out in another city of only 60,000 people. One star because it is the least I can give.
As of August 1, 2017, all locations changed the size of their GF pizzas. The ONLY size you can order now is a very small personal pizza - what I would describe as a kid's pizza. Despite this change, my pizza was nearly $16, plus an additional $4 for vegan cheese. Although the pizza is tasty, I don't know anyone who would be ok paying these prices for a teeny tiny pizza. Very disappointing.
The chef has sat down with me several times to tell me about potential cross contamination and offer me alternatives. I think in both instances I have tried to order the Cobb salad and he came to tell me the bacon and chicken are on a glutened cooking surface. Seriously appreciate the attentiveness to this!!!
They do have gf pizza (udi's) and separate place for prepping, however the pizza was dry, tough and over cooked. I have only been there once, so maybe my review isn't fair. I thought it was way too expensive and over-all not worth going back to. I have been told bu others that the salads are very good and gf friendly.
The staff was incredibly helpful in making me a pizza I could eat. The menu is labeled and the staff was willing to go to the kitchen and verify what ingredients could be prepared in the back vs. on the line. When there were ingredients that were not prepped in the gf area, staff was great at substituting and making me a delicious pizza. They've changed the sizing/pricing, so the pizza is smaller than it used to be, but it is also priced at the small price + $2- a better option when just 1-2 people need gf. Would definitely return.
I love their gf df pizza!! I get as often as possible and they are super clean so I've never gotten sick from them.
They have a GF crust on the menu, but it's small and costs more. And they were out when we were there. The only other thing on the menu to eat is a salad. I built my own salad - it was good, but we chose to eat there so I could eat pizza. Pretty disappointed.
My first experience with Mellow Mushrooms was great. I ordered a gluten free veggie pie . I had great service and a safe meal despite it being packed. My second experience was far from okay. My table ordered 2 gluten free pizzas. One came out 45 mins later. Then the manager came to tell us that they burnt the other pizza and will be making us a new one. It took another hour for the new pie to come out. We paid and left,within an hour I was incredibly sick. I'm severely sensitive to gluten and haven't been that sick in years. I was so disappointed as they claim to keep everything separate and what not. It wasn't even busy so there is absolutely zero reason my pizza was a)messed up b)got my glutened
I cannot say enough great things about this place. The pizza is really good! They even have their pizza toppings separated by what they can confirm hasn't been cross-contaminated. The chef came out to chat with me for a bit and just went out of their way to accommodate me and make sure that what I ate was safe.
I ate here on August 9th for the second time in 2 years while we were on vacation. Their gluten free menu is very limited with a 10" gluten free pizza; however, that suited me just fine. They make their own GF crust, and the pizza was great! If you are looking for GF pizza, I would definitely recommend Mellow Mushroom. If you are looking for GF variety, you might try a different restaurant.
Got pizzas to go while on the road. Was told they have a dedicated cook for GF pizzas, as well as dedicated oven, area and toppings. My only complaint was it was pretty pricey for a GF pizza with very little toppings (got olive oil/garlic base, spinach and bacon). There was one tiny sliver of bacon and a couple leaves of spinach on each piece
They were super friendly and amazing!
I had the Gf small pizza! I got half pepperoni and half sausage. It was really good. Server double checked things for me and was great!! It wasn't as expensive as gf pizzas where I live. It was $12!! I wish I had one where I live but will be back when I travel!!
Decent pizza. The toppings were not very generously doled out on the pizza top (at least two inches of crust on each piece). Have some concerns for cross contamination, as the pizza is on a metal plate the same as other pizzas. Also, most of the plates at our table had multiple scratches in them, some being deep and may harbor gluten.
Great staff. Located at 33 Industrial Drive not Extension which will take you to the incorrect place.
It used to be safe. I hadn't been in awhile, because it's so pricy, but I went yesterday. I was glad to see the crust was cheaper than before, but there are less options now. You have to do build your own if you're Celiac , and each topping is ridiculously pricef. They use to take great precautions, but now I'm sick. Not Celiac friendly anymore! I'll stick to frozen pizzas.
First off we've eaten at many mellow mushrooms and we love them, but this location sucks, sucks is an understatement. I would in no way judge other locations against the one in Carmel, IN and I will definitely eat at another one, just not this location. Maybe it was the night we went on or maybe it was being a family of 5, I'm unsure. Order was wrong gave red sauce instead of olive oil on 2 of the special order pizzas we ordered. NO soap in the bathroom and a worker knew said yeah we don't get soap until tomorrow as the worker was leaving the bathroom 🤢
not for celiacs. more than just a little gluten.
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