Mellow Mushroom

3 recent ratings
$$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pizza

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

314 West 4th Street, Winston-Salem, NC, 27101
Collections
In 1 Public Collection

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Mellow Mushroom has been safe for me so far! They also happen to have the best gluten free pizza I’ve ever had. I got the GF Kosmic Karma pizza and had my non-GF friends wishing they’d ordered it instead of theirs.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


Amazing Place. They have 4 different types of Pizza that can be made Gluten-free AND dairy free. They are very careful about cross-contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Gluten Intolerant

Overall Rating

Review


With some of the reviews I was scared. Ended up not having a problem! Told the waitress I had celiacs and she told me that there was no need to explain that she was well trained on the issue. I was able to make my own pizza and it was DELICIOUS ! Haven’t gotten sick so I trust to go back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pizza

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Takeout
  • Vegan Friendly

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More Reviews


Symptomatic Celiac

Overall Rating

Review


I am really sad to say that this mellow mushroom does not educate their workers and their food is unsafe. I specified that my gluten free pizza was an allergy and now I’m having a huge reaction. Our waiter almost caused my mom’s regular pizza and mine to touch and his exact words were “oh it’s that seriously?”. As a former employee of Mellow Mushroom in Blowing Rock NC, I am highly disappointed with this location. Avoid it at all cost! The Boone and Blowing Rock locations are safe and owned by the same family.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Overall Rating

Review


They will flat out lie to you!

1 pizza size and will cost you $25. It's actually smaller now.

I was sick as a dog! I will never go back and do not recommended anyone with celiac to go here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 4 years ago read full review

Celiac

Overall Rating

Review


There are only gluten free pizzas and a brownie but the staff are very helpful about what ingredients may have cross contamination and which are safe. I had a gluten free pizza with feta, Roma tomatoes, and green pepper. My first choice were roasted peppers and ricotta cheese but our server said they may be at risk of contamination and showed me the screen of the safe options. I’d give 5 stars if the menu eliminated that step by indicating which ingredients are available to celiacs.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


They clearly take gluten allergies very seriously because they shut down the line and clean it to cook the pizzas separately. They even keep certain ingredients in a separate fridge which is why certain GF ingredients are not labeled as such - because they’re in a fridge with non GF items. I thought that was pretty cool. The one drawback is the time you have to wait for your order, but not getting sick is worth it. Just be prepared to wait and if you’re eating with non GF people just go ahead and let them eat first.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


The Gluten Free menus now only have pizza?

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Delicious Pizza and no reaction. The problem is the time we were made to wait. We watched people who ordered long after us get their pizza eat and leave. After 45 minutes of waiting (we checked out receipt to see what time we ordered), we spoke to the manager who advised it takes longer because of the GF crust. My son had a regular pizza and it had not come out either. An hour after we ordered, I got my GF pizza and a few minutes later, my son got his regular pizza. We were refunded the price of the small regular pizza. I informed the manager that I had eaten at other Mellow Mushroom locations and not had this experience when he explained that it takes longer. Good food, and we will visit other MM locations, but not this one again. We are traveling and this set us back quite a bit.

Updated 7 years ago read full review

Overall Rating

Review


Separate kitchen for celiacs

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


love their gf pizza!

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Seriously the BEST gf pizza I have ever had!

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Atmosphere is cool. The gluten free pizza is pretty good.

Updated 9 years ago read full review

Overall Rating

Review


Employee asked if the GF pizza was due to an allergy or medical reason (celiac), so they Made my daughters pizza in a separate kitchen. The best GF pizza we have ever had! Will go back!

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Not safe for celiacs!

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Review


So many mixed reviews from this chain. Both WS and Greensboro locations. I think the store managers nor the employees really understand how it feels to have their stomach been in pain after eating something it should not have. It is bad alone people, like my 9 year old daughter have to deal with it, but having to pay for the diet styles hurts the wallet to. Sad they don't understand, or they would be more careful or not advertise they are gluten free and be a lie!

Updated 10 years ago read full review

Overall Rating

Review


I knew I was sick before I even left and was in full out gluten misery by the time I got home. Perhaps I shouldn't have assumed BUT since they make such a huge deal about training and separate prep area I thought I would be safe. Wrong.

The pizza itself was very disappointing, cold when it got to me with a gummy mealy-textured crust. The taste of the crust was ok but the texture was awful. Plus they are extremely expensive for a pizza joint.

Celiacs or true gluten intolerants: DON'T RISK IT!!! Cross contamination!

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Updated 11 years ago read full review

Overall Rating

Review


Great GF beer selection

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Mellow mushroom is a weekly stop for us! Never had a reaction. Staff super knowledgeable! We love pizza and wings and salad!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I absolutely love this place. Their pizza is delicious. Everytime I travel back to Nashville we eat here at least twice!! I never feel sick from eating here which is a dream traveling with celiac!! I got the kosmic karma, highly recommended

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Had an excellent gluten-free pizza. Knowledgable waitress. Fun atmosphere.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Waiter was super knowledgeable. Marked all our GF food and took precautions to make sure no cross contamination. Made pizza in a separate location, switched gloves and utensils and a different waiter brought the GF pizza out separately from the other food. Our celiac daughter said it was the best pizza ever and she didn’t get sick!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


We eat here all the time for date nights and have never had any issues! They are super careful, and knowledgeable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info