Favorite place to eat GF. Luckily what I always got was GF all along. But I like how they have a separate GF menu. Thier cheese fries aren't on the GF menu, but they don't make me sick and are awesome!! I do have to add that I am mild celiac and was told not to worry about cross contamination and have not had a problem with it yet.
Yes
As of 08/05/13 staff does not seem to understand the true meaning of "gluten free". I have tried the chicken caesar twice, and both times were cross contaminated. Not being a full blown celiac I am not as concerned about CC ... but know how big of a deal this is for others.
I stressed that I was GF, and said no croutons!!! (would you grill something on a grill that had traces of peanut oil if someone had a peanut allergy? Or use the same gloves? The same tongs? Put peanuts on their food? I don't think so. I wish people realized it's the same...and just because you do not go into anaphylactic shock right then and there that it does not mean its not a "legit" reaction. Anyways ....point is, It came with croutons. I realized only after I got home, (should have checked!) like I said though, not a huge deal for me personally..... but come on. Also, when she brought it out to the car she seemed confused and asked if it was "okay that she didn't put bread in the bag?" Again, just shows she had no idea. Unfortunate.
Second time there were several bites I took with strong hints of blue cheese. Not a gluten free dressing.
Bummer. Belonging to a chain that boasts such a GF friendly, and extensive menu, I feel like staff should be better educated on gluten allergies and the importance of CC.
An extra star added for great taste though! Other outbacks get rave reviews and seem to be more knowledgable then the staff at this location. I plan to speak to a manager because staff can not correct an issue if they are not even aware it's an issue to begin with. Hopefully they are understanding about it and correct it. it would be a shame for someone else to have a full blown reaction due to something that could have easily been avoided! Or for anyone to have to miss out on something as delicious as this!
No
Waiter was very understanding of celiac. They had a gluten free menu. I had steak with jacket potatoes and broccoli. Steak was really tender and tasty. Will be going again before we leave. Bit expensive and with limited choices it’s the way it is
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Good food and great service. The waiter even brought me an orange to enjoy while the others in my party ate a blooming onion.
— Somewhat
— Some
— Good
Ordered from dedicated gluten free. Many options!
— Very
— Most/All
— Excellent
I have gone to this location multiple times and have not gotten sick. The wait staff is very familiar with gluten free protocol.
— Very
— Most/All
— Excellent
Decided to try outback since there were good chain reviews, but the service and food quality here was lacking. They did offer a GF menu, but options did still feel limited. I got the sirloin steak, baked potato, and a house salad. Steak was cooked well, but bland. Baked potato was drenched in butter, which I was not expecting. No burger options for GF.
My husband got normal, gluten filled food, and it was also sub par. We thought it was funny that his burger bun was falling apart as badly as GF buns do! I had little pitty for him lol
We got the chocolate thunder down under dessert, which was yummy, but very very rich.
All in all, it was over priced for the quality of food we got. I did not have a reaction, so good on that front.
— Somewhat
— Separate gluten-free menu
— Not Much
— Below Average