Outback Steakhouse
$$ • Restaurant, Steakhouse
Most Recent Reviews
Favorite place to eat GF. Luckily what I always got was GF all along. But I like how they have a separate GF menu. Thier cheese fries aren't on the GF menu, but they don't make me sick and are awesome!! I do have to add that I am mild celiac and was told not to worry about cross contamination and have not had a problem with it yet.
As of 08/05/13 staff does not seem to understand the true meaning of "gluten free". I have tried the chicken caesar twice, and both times were cross contaminated. Not being a full blown celiac I am not as concerned about CC ... but know how big of a deal this is for others.
I stressed that I was GF, and said no croutons!!! (would you grill something on a grill that had traces of peanut oil if someone had a peanut allergy? Or use the same gloves? The same tongs? Put peanuts on their food? I don't think so. I wish people realized it's the same...and just because you do not go into anaphylactic shock right then and there that it does not mean its not a "legit" reaction. Anyways ....point is, It came with croutons. I realized only after I got home, (should have checked!) like I said though, not a huge deal for me personally..... but come on. Also, when she brought it out to the car she seemed confused and asked if it was "okay that she didn't put bread in the bag?" Again, just shows she had no idea. Unfortunate.
Second time there were several bites I took with strong hints of blue cheese. Not a gluten free dressing.
Bummer. Belonging to a chain that boasts such a GF friendly, and extensive menu, I feel like staff should be better educated on gluten allergies and the importance of CC.
An extra star added for great taste though! Other outbacks get rave reviews and seem to be more knowledgable then the staff at this location. I plan to speak to a manager because staff can not correct an issue if they are not even aware it's an issue to begin with. Hopefully they are understanding about it and correct it. it would be a shame for someone else to have a full blown reaction due to something that could have easily been avoided! Or for anyone to have to miss out on something as delicious as this!
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Reviews of this Chain
I enjoy Outback, it’s a good fall back choice for dinner out but I don’t think it’s ever really my first choice unless I’m craving steak.
Was here 2x they really know what they are doing and also inform the chef about the allergies.
I go to this Outback often. They have a gluten-free menu. Wait staff are very friendly and helpful. They have the best gluten-free dessert called "Tunder from Down Under"! I don't think they have a dedicated fryer for fries but there are other sides that are good. I highly recommend. You need to ask for the gluten-free menu.
They have a gluten free menu and I have not gotten sick eating here. The Alice Springs chicken is great.
My mom is incredibly sensitive to cc and has eaten here multiple times safely. I have eaten here once and had zero issues. Bolth celiac. Food was yummy and service was great
