Outback Steakhouse

5 ratings
$$ • Restaurant, Steakhouse
Reported to have a gluten-free menu
Reported GF menu options: Steak

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

2063 Huguenot Rd.
Richmond, VA 23235

Most Recent Reviews


Celiac

Overall Rating

Review


Update:actually went back 4 times in late 2020/early 2021 and got glutened 3/4 times. I’m certain there is an undeclared allergen in either the steak seasoning or salad dressing. Only time I did not get sick was when I had a baked potato with just sour cream. 2016 review:Hit or miss, recently a total miss. Go to Firebirds across the street instead. I had better luck at this location two years ago compared to recently; hence 2 stars rather than 1. Salad had a single crouton on it and evidence that another had been picked off. I sent it back and stressed I have Celiac and please be careful. Brought me another and started eating and saw there were crumbs on the cucumbers. Then they brought my steak out on the same plate as my husband's fries, which are not GFree at all (we were sharing the steak and I had specified it needed to be in its own plate, the fries were specifically ordered as a separate order). I asked the manager and she said the kitchen staff didn't know and she would get us new fries. That wasn't the issue, so clearly she did not understand either which is frightening. I anticipate possibilities for cross contamination at such places, but total inability to even plate the food safely is ridiculous. Needless to say, 40 minutes later I was in pain. Too many errors, I have no confidence in their ability to take allergies seriously.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Just went to outback for the first time last night since I've been diagnosed with celiac disease. I had called ahead to ensure they make accommodations for individuals who have celiac. The manager informed me that they do and additionally that all of their staff are required to take an annual online course on how to service those who are allergic to gluten. When I arrived with my party of 6 to the restaurant, I was provided with a gluten free menu by my waiter and I also reminded him to inform the chef of my inability to have gluten (and cross contamination issues). I ordered the filet minion (medium rare) with broccoli. Wow-it was cooked to perfection! I am extremely satisfied with my meal. Will be returning again soon.

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Steak

Categories

  • Dinner
  • Late Night
  • Restaurant
  • Steakhouse

Photos


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More Reviews


Overall Rating

Updated 8 years ago read full review

Overall Rating

Review


the chocolate thunder from down under was sooooo good.

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Waiter was very understanding of celiac. They had a gluten free menu. I had steak with jacket potatoes and broccoli. Steak was really tender and tasty. Will be going again before we leave. Bit expensive and with limited choices it’s the way it is

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Good food and great service. The waiter even brought me an orange to enjoy while the others in my party ate a blooming onion.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Ordered from dedicated gluten free. Many options!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free

Overall Rating

Review


I have gone to this location multiple times and have not gotten sick. The wait staff is very familiar with gluten free protocol.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Decided to try outback since there were good chain reviews, but the service and food quality here was lacking. They did offer a GF menu, but options did still feel limited. I got the sirloin steak, baked potato, and a house salad. Steak was cooked well, but bland. Baked potato was drenched in butter, which I was not expecting. No burger options for GF.

My husband got normal, gluten filled food, and it was also sub par. We thought it was funny that his burger bun was falling apart as badly as GF buns do! I had little pitty for him lol

We got the chocolate thunder down under dessert, which was yummy, but very very rich.

All in all, it was over priced for the quality of food we got. I did not have a reaction, so good on that front.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

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