Paladar Latin Kitchen and Rum Bar

75% of 8 votes say it's celiac friendly

28601 Chagrin Boulevard #900, Cleveland, OH 44122 Directions

Reported to be doing delivery during the COVID-19 pandemic

Top Reviews


Celiac

Overall Rating

Review


Food was amazing! Waiter confirmed I had celiac and would be sensitive to cross contamination. Had veggies with guacamole due to shared fryer on chips. Amazing fish tacos!!

Celiac friendly?

Yes

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Ordered tacos from gluten free menu. Reminded waitress of need for gluten free 100% corn tortillas. Brought out with regular flour tortillas. When notified, dumped same food into corn.

Celiac friendly?

No

Updated 3 years ago read full review

Not celiac

Overall Rating

Review


Had 2 wonderful experiences here! The gluten free duck tacos were so delicious. Will return

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Gluten Free Menu

Categories

  • Delivery
  • Late Night
  • Latin
  • Restaurant

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More Reviews


Overall Rating

Review


the food was amazing. our server Tim had great recommendations and they all were amazing. GF try the Brazilian Cheese Bread appetizer and trust me you'll be in heaven.

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Love this place!!!! I don't get sick at all. The guacamole is to die for!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

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Review


I had been coming to this restaurant to enjoy their GF menu. Unfortunately, even though I told our server about my Celiac handling requirements, there is a gap in the food handling and delivery. I love the restaurant but I've been sick 3 times & spoke with the manager to complain. He admitted there was a gap once the chef prepared the meal to the delivery & care is not taken to prevent cross contamination. I had to end my love for Paladar until they change their process. :-(

Updated 6 years ago read full review

Overall Rating

Review


Love this restaurant! Large number of gf options. Everyone is gf aware. Highly recommend!

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Great gluten free menu and knowledgeable staff!

Celiac friendly?

Yes

Overall Rating

Review


So many options!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


Paladar has a separate gluten friendly menu and uses washed, cleaned separate surfaces for cooking with gloves. Staff is helpful and friendly and food is delicious

Celiac

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Review


They have a gf menu with lots of choices and they were accommodating to my dairy free request as well.

Celiac

Overall Rating

Review


This restaurant served me regular flour tortillas, and their staff did not know how to do gluten-free.

I ordered tacos, and ordered them with the gluten-free tortillas. I discussed with the server that I have celiac, the importance of avoiding cross-contamination, etc, and he assured me they would take care of it.

When I was brought my food, I verbally verified with the waiter that it was gluten-free, and was assured it was. Looking at and smelling the tortillas, I became concerned that they were flour tortillas. I asked two more waiters if what I had in front of me was gluten free, and they both said yes. I finally got an assistant manager to come look at my plate, and was finally told that no, I had been served their regular flour tortillas.

I then found out that one of the ways that Paladar is supposed to differentiate between gluten-free and regular taco orders is that the gluten-free tacos only come with two tacos (instead of three for the regular tacos) - meaning that in addition to the kitchen's mistake, three different servers looked at my plate and didn't know enough basic information about the restaurant's gluten-free food to know that I'd been served the regular tacos.

Speaking to the assistant manager and eventually the general manager, I heard a lot of platitudes and not much else, and was even given the excuse that they were very busy that night.

I strongly, strongly discourage anyone who eats gluten-free from eating here. They don't actually know what they're doing.

Celiac friendly?

No

Overall Rating

Review


Staff is very knowledgeable about celiac and cross contamination and GF menu is very detailed as well.

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


Decent gf menu but the food is a bit lacking. Monitors are great though.

Overall Rating

Review


They have a gluten-free menu and they’re very conscientious about cross contamination. They have good vegetarian and vegan options. I ate the jackfruit tacos. They were smokey, tender, and delicious. Their black beans and very flavorful, but I was disappointed when I realized my cup of black beans was mostly rice underneath a layer of beans. Portions are generous. I had enough left over for breakfast the next morning. Service is good and attentive, but it also tends to be a little slow. This is a restaurant that can get very busy, so you might want to make reservations if you plan on going Friday night or for brunch. Prices are a little high.

Celiac friendly?

Yes

Overall Rating

Review


Great decor & staff in a really nice area. I did take out one night we were in town. Also dined with 23 others. They accommodated my gluten-free & vegan needs but also a great place for all kinds of diets especially with a big group. Food was safe and good but not great flavor-wise.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Great menu with lots of options. Knowledgeable staff. If celiac, tell them highly sensitive so that the chef makes sure food is not cross contaminated. Server recommend staying away from the tortilla chips to be safe. Appreciated that heads up. Missed the chips but got some crunch with carrots and Cucumbers with guac. Nice outdoor seating as well. Enjoyable and stress free dining experience. Highly recommend.

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


The best meal I’ve had out in a long time. Our waiter was super knowledgeable, made sure I had no issues, and made it a super stress-free evening. Seriously was doing a happy dance in my seat because there were so many yummy things I could eat without any worry!! Their GF menu specified what might be cross-contaminated too, so helpful!

Celiac

Overall Rating

Review


Outstanding Gluten Free Menu.... very clear for individuals with Celiac Disease and Gluten Sensitivity.

Celiac friendly?

Yes

Overall Rating

Review


I’ve honestly had several gluten reactions from this place and I’m not super sensitive nor do I have celiac so I’d be careful. I go for the tacos maybe other options are safer

Celiac friendly?

No

Overall Rating

Review


Really enjoyable and delicious meal. Many GF options including cheesy bread rolls which were incredible. The menu not only listed GF but indicated if items were cooked in the same fryer as gluten containing items. Wait staff were knowledgeable and very accommodating. Highly recommended.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Paladar has their own gluten free menu upon request with a decent selection. They are also able to make substitutions to make other dishes gluten free. The plantain chips with guacamole are great!

Celiac friendly?

Yes

Overall Rating

Review


Great food! Careful not to cross contaminate. Wait staff awesome,attentive and knowledgable. Best meal of trip!

Celiac

Overall Rating

Review


Will fry veggie chips separately upon quest. Very accommodating

Celiac friendly?

Yes

Overall Rating

Review


They have a menu that designates gluten free but beware of (!) markings which delineates things are cooked in common oils, thus not really making it gluten free. That said, the protein bowl and gazpacho were delicious. They are famous for their guacamole and when I asked, they gave me veggies to dip since their chips are not gluten free

Celiac

Overall Rating

Review


They have a great gluten free menu but it was not available on Mother's Day (or Easter apparently) because they were only offering a buffet. A huge disappointment that we were not told in advance. We go every year for mother's day and the buffet is new.

Celiac friendly?

No

Celiac

Overall Rating

Review


Wonderful! 6 y/o is celiac and life threatening allergies to all nuts (including shared lines), egg, and soy protein. Chef came to the table and discussed safe options. Many options available. Chef convinced our little one to try a tortilla he was able to safely make! She ate almost all of her meal! Because we were celebrating and 3 other kids in our party were planning on an ice cream treat, we confirmed ahead of time the ice cream would not be safe b/c of shared lines and stopped on our way for a safe kind...restaurant staff were nice enough to ours safely in their freezer until dessert time! Will definitely eat there again!!!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Been several times with my super sensitive hubby and he has never been sick. Yummy food!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


amazing! best staff and incredible food and even dessert!

Celiac

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Review


i ordered the al pastor tacos on corn tortillas off of their gluten free menu. Definitely got sick.

Celiac

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Review


One word: AWESOME! My server was very knowledgeable. She caught a hidden tree nut allergen in my drink. Looking forward to another visit in the area. Blacken Fish Tacos with their Mango Salsa and Blackberry Thyme Mojito . . . Yum!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Amazing food the GF cheesy bread and tacos were awesome! Staff were very nice. They have a dedicated menu.

Celiac

Overall Rating

Review


Sooo good. Several varieties of chips from dedicated fryer. Even fried cheese balls made with Yucca flower. Amazing comfort entrees and several types of tacos. GreAt guacamole. Well-trained staff that understood GF.

Celiac

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Review


The fish tacos are a must try. Delicious! Their tacos are served with corn tortillas. There are plenty of other options as well. The menu specifies what could be cross-contaminated (fryers, etc.) I also enjoyed the ambiance and decor of this indoor/outdoor restaurant.

Celiac friendly?

Yes

Overall Rating

Review


Wife has Celiac and enjoyed the meal. Many menu choices. Nice decor

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Has pretty large gluten free menu. Also indicates what has risk of cross contamination. They were very accommodating.

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


Excellent!! GF tortilla chips and an amazing GF menu. No other fried options other than the chips if sensitive or celiac, but a good array of other items to choose from. Can't wait to go back!!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Chef and server were knowledgeable and interested. They both went the extra mile to make sure there was no cross contamination.

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


Great gluten free options!

Overall Rating

Review


Great menu with lots of options for gf and df dining. Fryer is not friendly. Had a small issue once because I was told my favorite entree, rum glazed pork, was df, but next visit was told there is butter in it. Explains how I felt and now I know. The salad with sweet potatoes, radishes and goat cheese (meat optional add-on) is great. Great cocktails, too!

Overall Rating

Review


Good gluten free menu.

Celiac

Overall Rating

Review


Absolutely delicious. Great atmosphere. Gluten free menu with multiple pages. Staff understood gf.

Celiac

Overall Rating

Review


The food was great but one star because I have gotten sick each of the three times I have eaten there. The second time we went the waitress told me the chips were fried separately so I ate some (after asking her is she was positive)..... Then the manager informed me that they were not. It was very upsetting. The manager was very helpful and gave us a gift card. We went back and I got sick again. I don't think their kitchen staff is properly trained on cross contamination. :-( It's a shame because the food selection is great!!

Celiac friendly?

No

Celiac

Overall Rating

Review


Very GF friendly

Celiac

Overall Rating

Review


Great selection! Love this restuarant

Celiac

Overall Rating

Review


Wonder food. Huge amount of choices and a well trained staff!

Overall Rating

Review


Huge gluten free menu, very aware of gluten free needs. Non dedicated fryer for chips, but vegetable dipper options. Great staff

Celiac friendly?

Yes

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