I was apprehensive about eating here after reading the other posts but everything went well today. I spoke to the manager before ordering and the entire staff seemed to be aware of the precautions necessary for safe eating for my celiac husband. We all ate from the gluten free menu so we could share. We had a great experience today!
I informed the waitress about my celiac, ordered, ate, and spent the rest of my visit in the bathroom. I was sick for a week.
P.F. Chang's is usually my go-to restaurant. I ordered the gluten free fried rice, which I have gotten at different locations several times. They assured me it was gluten free and it came out on the special plate. Within an hour, I was experiencing all the usual Celiac symptoms, during a long car ride! When we called to let them know something went wrong, the manager got defensive and said it must've happened somewhere else. I had barely eaten anything prior that day, and it had all come from my own dedicated gf kitchen. I'd be cautious eating here. If the staff had been more understanding, I might feel different about going back.
Ordered from gluten free menu, told server we were gluten free, and asked for gluten free sauces. However, my girlfriend and I are both sick and had difficulty sleeping last night from upset stomachs and gas pain because somewhere they screwed up. Our waiter seemed nervous at the end of the meal when we told her we had celiacs. I haven't had problems here in the past but I am very angry about my latest experience.
GF food always served in differently marked dishes. A number of GF dishes available marked on the regular menu in a special section.
Waiter was very knowledgable; service was good; menu was select but food was delicious.
one of my favorites. large gf menu with lots of choices. well trained kitchen and staff
Had a wonderful experience.
Thrilled to have safe Chinese food!! Pricey, but nice for a special dinner out.
Gluten Free section is on full menu. GF egg drop soup, GF lettuce wraps, and GF Mongolian Beef are our favorites. Make sure wait staff put GF soy sauce on table.
Good gluten free menu, I've never had an issue going safe for here.
I told the waiter my food allergies. He grabbed my menu and said he would be back with a “matrix”for me. When he came back he had a computer generated menu specific to my allergies. Unfortunately when you are allergic to Gluten, Dairy, Tomatoes, and Shellfish,there are not a lot of options but I am used to that. I really appreciated them taking the guess work out of ordering.
One of my favorite places to eat, however once I asked about the egg drop soup and the waiter went to he manager and came back with a paper stating it wasn't gluten free, yet it was on the gf menu. And he just said "it should be fine it might just be an outdated paper" so I would be aware of the soup.
Decent GF menu. In addition to about a dozen other options, they can do GF lettuce wraps and Mongolian Beef, which is what we typically order. GF good is served on plates that are different from gluten containing options. We've eaten here many times with our two celiac daughters.
i was looking forward to my meal when we went there last night and was SO sick afterward.
I had chicken lettuce wraps, vegetable fried rice and egg drop soup. All were amazing! The staff is really knowledgeable about gluten free. They have a dedicated wok for gluten free foods. They also place gluten free items on special plates so they are not mixed up. I brought a gluten free flourless chocolate dome for the road.
We have eaten here twice with no issues. My daughter's meal comes out on a different type of plate to differentiate it. Also, she is sensitive to cross-contamination and has not had any issues. Waiters and hostesses knowledgeable and friendly about celiac. (One host even has celiac)A+
Never gotten sick always my go to. Good gf menu they always take necessary precautions.
LOVE! I've never actually gone inside, but I do curbside pickup when I'm craving Chinese food! I missed it so much over the past few years, never feeling safe- but I've never been sick after eating food from here. It's so nice to order from the GF menu online and seeing everything properly labeled when huh pick it up.
ordered strictly off the GF Menu and had an immediate reaction to the lettuce wraps which was the appetizer. I cancelled my entire dinner order because if that came off their gluten free prep area than it's all probably contaminated. the waiter couldn't tell me for sure if there was a mistake in the kitchen made and I got the regular lettuce wraps. Unfortunate.
PF Chang's has seemed to be on the gluten bandwagon for a while, and they seemed to be pretty on their game as usual in this location. Separate gluten free menu with a fantastic chocolate cake.. Soooooo rich and delectable! Only stomach issues would be from sugar and overeating.. *groan* Fiancé loved his GF spicy chicken (and GF soy sauce), which I was able to try as well since he was so considerate. The spring onion was a nice touch on my pad Thai; the cornstarch coating on the chicken and shrimp were almost too good to be true.. the manager very good-naturedly came out and had a nice little chat with us just to reassure me. Maybe not quite the highest quality Asian I have had, but well worth the money, especially with the classy atmosphere.
Have eaten here numerous times and not gotten sick (and have Celiac). They are careful, have special plates to designate GF (so ask which ones if you want to be sure), and they have a pretty extensive menu. Wish the food were a teeny bit better but overall good and Chinese and safe so...!
I adore PF Changs but this location ALWAYS disappoints. The food is just ok (compared to the usual excellent standards), the service is meh, and the staff isn't very good. But you CAN depend on PFC for a safe meal with lots of tasty options. Just go to another location!!!
Celiac friendly! I shared Mongolian beef & rice noodle curry! Both equally delicious. Came out clearly labeled on different plates! Highly recommend!
They are very aware of gluten. Gluten free menu is huge and all gluten free items are served in dishes with a different design so the staff doesn't accidentally gluten you. No issues after I ate there and I would eat there again because it's one of the very few (maybe only) Chinese places I can eat.
I've had good luck with other PF Chang's, but I've experienced bad service here most of the time and the restaurant seems to have questionable cleanliess. Last time I went, I had a reaction to wheat despite ordering gluten free options. I recommend going down the road to the location in Dunwoody.
Great GF menu, lots of choice and food was really good. The service was excellent. Also a choice of two really good desserts. Would definitely return again.
Ordered off the GF menu and let the waitress know I had an allergy - I think she noted it to the chef. However, they served me fried rice with normal soy sauce even though I specified. Thank goodness I double checked with the server before taking a bite! They fixed the order and it was very tasty.
I had the egg drop soup, chicken lettuce wraps and shrimp with lobster sauce. It was all so delicious. They served mine on the special gf plates too.
This is the only non-dedicated gluten free restaurant that guarantees their food is gluten free. I've eaten here at least 20 times and have never gotten sick. I'm a sensitive celiac and get sick 75% of the time when trying a new restaurant, even after giving the wait staff careful instructions. Thank goodness for this place!
Great food. Separate GF kitchen.
Gf menu. Safe. Gf soy sauce. Smart staff
Didn't get sick, but the food was awful and the service was painfully slow.
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