I was apprehensive about eating here after reading the other posts but everything went well today. I spoke to the manager before ordering and the entire staff seemed to be aware of the precautions necessary for safe eating for my celiac husband. We all ate from the gluten free menu so we could share. We had a great experience today!
I informed the waitress about my celiac, ordered, ate, and spent the rest of my visit in the bathroom. I was sick for a week.
P.F. Chang's is usually my go-to restaurant. I ordered the gluten free fried rice, which I have gotten at different locations several times. They assured me it was gluten free and it came out on the special plate. Within an hour, I was experiencing all the usual Celiac symptoms, during a long car ride! When we called to let them know something went wrong, the manager got defensive and said it must've happened somewhere else. I had barely eaten anything prior that day, and it had all come from my own dedicated gf kitchen. I'd be cautious eating here. If the staff had been more understanding, I might feel different about going back.
Ordered from gluten free menu, told server we were gluten free, and asked for gluten free sauces. However, my girlfriend and I are both sick and had difficulty sleeping last night from upset stomachs and gas pain because somewhere they screwed up. Our waiter seemed nervous at the end of the meal when we told her we had celiacs. I haven't had problems here in the past but I am very angry about my latest experience.
GF food always served in differently marked dishes. A number of GF dishes available marked on the regular menu in a special section.
Waiter was very knowledgable; service was good; menu was select but food was delicious.
one of my favorites. large gf menu with lots of choices. well trained kitchen and staff
Had a wonderful experience.
Thrilled to have safe Chinese food!! Pricey, but nice for a special dinner out.
Gluten Free section is on full menu. GF egg drop soup, GF lettuce wraps, and GF Mongolian Beef are our favorites. Make sure wait staff put GF soy sauce on table.
2018 Though still completely safe, this location has really slipped. Food was overcooked and bathroom needs scrubbing. I guess my previous review was dropped because it was too old. Love the Chang's spicy chicken. Have never been sick eating here. Food and service are better than Roseville.
The gluten free menu is a bit thin, but there is plenty to order. They use separate stations for gluten free cooking. To prevent accidents, gluten free dishes come out on plates that are visually different than non gf plates. Fried rice is great as is the pepper chicken.
Our "go to" place for a reasonably good lunch or dinner , when time permits Food is always on par with other PF Chang's Service is in the usual rush mode , due to the customers always rushing Its like the 2nd busiest Chang's in the group and run by a licensee...They do a good job @ being a PF Chang's
Incredible beef fried rice dish! Egg drop soup, beef fried rice, and chocolate cake. I’ve missed Asian food since being diagnosed, and this was an awesome experience. Most Asian places are off-limits because of all this so I sauce, but PF Chang’s uses tamari. Great place and a great night. I am still on the hunt for more traditional and authentic Asian places that can handle the gluten-free, but this was definitely an excellent meal!
Ordered on GrubHub and very clearly outlined that everything needed to be extremely gluten free. Even called them to make it double clear. Yet, my delivery arrived with packets of soy sauce and fortune cookies (should have been my first clue) I proceeded to trust the food regardless and woke up the next morning feeling TERRIBLE. I would not trust this location if you have celiac disease. Two thumbs down.
Staff knowledgeable, great GF menu - loads of choices and all comes on plates easily identifiable as GF
Be warned that they changed the recipe on the Pad Thai. I got a noodle dish with meat, screambled egg and sauce with RAW & COLD carrots, green onions and bean sprouts on top. (I requested no peanuts). I called to complain bc bit looked like someone was lazy and only cooked half the meal The manager told me it was the new recipe and presentation... I won't be ordering that again. Previousal Review I have never gotten sick. I like that they use separate plates for gf, so you can verify they brought you a gf meal. Just ask and verify if it doesn't come on the special plate and verify the sauces when they come to the table.
Visited today for the first time and had a great experience. Our server was very knowledgeable, the food was delicious, and I didn't get sick! A+
I am a very sensitive celiac and I didn’t get sick here at all. Will definitely return again and again!!
I ordered multiple dishes and specified that all had to be gluten-free because I have celiac disease. The dishes were labeled gluten-free and the receipt indicated the same. ALL DISHES FAILED NIMA TESTING. Had I eaten anything I would have been made sick. Avoid this place if you have celiac disease!
So not only is PF Chang’s Very Knowledgeable about gluten allergies that I have...they are accommodating of my wife’s but allergy! The waitress mentioned to the manager about our allergies...and he printed off a special menu for us that was SAFE for both allergies, as their meals are served family style.
So happy with our meal! This is our 2nd visit to a PF Chang’s! My son and husband have CD. Our waiter was very knowledgeable about cross contamination. The GF came on different plates! I would recommend this 100%!!
I added a review here because of our first time eating at this PF Chang’s location, after which I got very ill very quickly. We suspect the appetizer we ordered was not prepared GF - most likely the server’s negligence. Since then, we have gone back several more times and not had any problems. So be careful to emphasize you are celiac if you need to! Otherwise, another great PF Chang’s.
Ordered from here on GrubHub. They have a menu option where you can write in dietary restrictions and made sure to give me soy sauce with a bright orange gluten free sticker on it (even in it's own bag). No side effects from cross contamination. Will be ordering from here again.
So we eat here for last ten years. No issues. Went Monday night for my bday. We were a party of 7. So sodas flat ugh. My friends has a seafood allergy. Served shrimp in the wonton soup after we told them no shrimp. My sons dinner not cooked. Now to me. I have celiac and I ordered gf Mongolian beef. They chefs were getting yelled out by manager due to talking on the phone while cooking. I ate dinner and within a hour omg. I was so sick. I called corporate offices. They called me back and went to restaurant to retrain them how to be aware of allergies. What a terrible way to spend guy bday. I will not be going back.
They always take my GF/DF needs seriously and print out a menu just for me with items I can safely choose. I always feel good eating here, it’s delicious, and I appreciate their concern for my health. This is my go to restaurant because I know it’s safe.
Had my nima sensor and ordered gluten free lettuce wraps the food tested positive for gluten spoke to the manager another meal was made and it was gluten free. Service was great Devin was the waiter that worked with me. I would suggest buying a nima sensor to make sure your meal is gluten free
Knowledgeable server, clearly marked menu, truly love that gluten free dishes come out on their own MARKED plate and the server repeats it when delivering.
My girlfriend and I both have celiac and had this 2 nights ago. We both had Chang’s spicy chicken and were up during the night going to the bathroom. I’ve eaten here over the past few years since being diagnosed and haven’t been sick before. I’m not sure what was different this time but I’m disappointed.
I have gotten cross contaminated here. Chang's spicy chicken has made me sick multiple times. Lemon chicken, same story. I believe it is because the chicken is fried in a contaminated fryer. They have gluten-free soy sauce and there is a ton of options.
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