Staff was not knowledge about what menu items contained gluten. I also asked what sauces are gluten free and the server didn’t understand that there could be gluten in sauce. I don’t understand how they just don’t have a list so they can answer these questions. They took no extra precautions to prepare my meal, no charging gloves or using things from new containers. I did not feel comfortable with my meal after watching all the CC.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Below Average
Great costumer service, asked if it was an allergy and cleaned everything before severing and received ingredients out of separate container!
— Very
— Most/All
— Excellent
Very careful with preparing my pita. Always nice to have a pita!
— Very
— Most/All
— Good
Ordered a garden GF pita, did not have any grilled veggies or get it toasted as I was playing it extremely safe. As a highly symptomatic celiac I asked them to be extra careful of cross contamination, I had it loaded with veggies and honey mustard. No issues at all. Allergens are listed on the website too which is helpful.
— Very
— No gluten-free information on the menu
— Some
— Good
The staff was wonderful but I reacted. I think it may be because it is their practice to use the same gloves to handle a wheat wrap and dip into the containers and pick out the vegetables and toppings. So when they were careful with my gluten free wrap- new gloves and new paper under my wrap,all the toppings are already cross contaminated. I’m sorry to say this because this restaurant is my favourite fast food.
— Not at all
— Separate gluten-free menu
— Most/All
— Good
The GF Pita Wrap, with all the veggies and black Bean burger (vegan) was very filling, next time I’ll try the GF falafel. They cleaned the grill before cooking my food to avoid cross contamination, they also offered to get veggies from the fridge to also avoid cross contamination. To toast my pita, they wrapped in tin foil to not cause cross contamination. Very friendly staff.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Four of us went. They forgot to make one person’s meal. We had been to a Pitapit in Saint John NB where they brought out special gluten-free separate ingredients. This did not happen in New Minas. While the food was OK two of us had gas for about a week following this experience. our stomachs were bloated and upset.. Would not go again.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Average