Plaza Azteca
$ • Mexican Restaurant
Most Recent Reviews
While this restaurant has several gluten free options marked on the menu, they didn’t seem to have the ability or creativity to alter much. It took several trips to the kitchen to discover that the chips are fried in a shared fryer. When asked if a corn tortilla could be toasted as a substitute for chips, I was told no. They are only prepared in the fryer. When I requested some plain corn tortillas, they did provide me with some warm ones and my own salsa, however, there was an extra charge for them on the bill, even though fried chips and salsa was provided for free. The menu didn’t list which side items were gluten free so I had to make some judgement calls, like the rice was probably okay (it was). The menu didn’t point out necessary substitutions on their items marked gluten free (ie. chicken served with flour tortillas, I need to sub corn ones and if I hadn’t asked, it wouldn’t have been done.)
In short, if you don’t want chips and you can stick to the menu options they have, and you are savvy enough to decipher the menu, it’s fine. But there are other mexican restaurants out there that are much more accommodating.
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Reviews of this Chain
Chips in gluten free fryer!!! Confirmed with two servers and then the manager, twice, because the other Plaza Azteca locations do not have multiple fryers with clean oil. Also sautéed shrimp in clean pan and made a corn tortilla quesadilla. Confirmed corn tortilla when bringing food out before we could even ask.
Unfortunately, we did not have a good experience at Plaza Azteca. After reading several good reviews, we were excited to try it. After talking with the hostess and our server to confirm that they could accommodate a Celiac allergy, we ordered our food. When someone other than our server brought the food with the other food, we triple checked with him and weren't confident in his response so we checked back with the server before my son started to eat his food. He confirmed it was prepared completely gluten free. Then, around 5 minutes later, after my son had already started eating, he returned to say that the cook suggested he not eat the fries because they weren't sure. Without sharing the details, it was a traumatic experience for my poor kiddo. I am very disappointed in how this was handled. We couldn't really enjoy our meal so it is hard to comment on the taste/quality.
The tacos were excellent and the food was incredibly fast. I don’t think it’s called Azteca anymore - Plaza Mexicana is the name
Delicious steak tacos; beans & rice too. No issues. Highly recommend.
Nothing here is gluten free. The staff is clueless about allergies.
Be very careful with any Mexican restaurant, but especially this one. Many of them will marinate their chicken and beef in soy sauce or other gluten containing marinades. This place marinates their meet and contaminates it.
If you have celiac, avoid this place.
