Plaza Azteca

Eating at this Plaza Azteca now. It took 3 people to discover if any of the food is gluten free. Waiter didn’t understand English enough, the front manager asked “explain to me what is gluten”… and the kitchen manager explained all food is fried in separate oil-but wasn’t sure what was gluten free except to say all food prepared with corn tortillas must be gluten free. I couldn’t even address the concern of cross contamination…. Here’s hoping for the best while eating an enchilada… I ordered the 3 enchilada meal-one chicken, one cheese, one beef. It’s been about 15 minutes after eating and so far so good… the food tastes good. They used lots of cheese on my plate-covered the enchiladas and the beans with it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The menu has gluten free options clearly marked. While the chips are not marked as gluten free, they are 100% corn. They cannot guarantee gluten free because of the process in which they are made.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

Chips in gluten free fryer!!! Confirmed with two servers and then the manager, twice, because the other Plaza Azteca locations do not have multiple fryers with clean oil. Also sautéed shrimp in clean pan and made a corn tortilla quesadilla. Confirmed corn tortilla when bringing food out before we could even ask.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Unfortunately, we did not have a good experience at Plaza Azteca. After reading several good reviews, we were excited to try it. After talking with the hostess and our server to confirm that they could accommodate a Celiac allergy, we ordered our food. When someone other than our server brought the food with the other food, we triple checked with him and weren't confident in his response so we checked back with the server before my son started to eat his food. He confirmed it was prepared completely gluten free. Then, around 5 minutes later, after my son had already started eating, he returned to say that the cook suggested he not eat the fries because they weren't sure. Without sharing the details, it was a traumatic experience for my poor kiddo. I am very disappointed in how this was handled. We couldn't really enjoy our meal so it is hard to comment on the taste/quality.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

The tacos were excellent and the food was incredibly fast. I don’t think it’s called Azteca anymore - Plaza Mexicana is the name

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Delicious steak tacos; beans & rice too. No issues. Highly recommend.

Is there a gluten-free menu?

— No gluten-free information on the menu

Nothing here is gluten free. The staff is clueless about allergies.

Be very careful with any Mexican restaurant, but especially this one. Many of them will marinate their chicken and beef in soy sauce or other gluten containing marinades. This place marinates their meet and contaminates it.

If you have celiac, avoid this place.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor