Punch Bowl Social

I was excited to go to the Stapleton (Denver, CO.) location for the second time. First time I had been, I had been informed that this new location had dedicated gluten free fryers. AWESOME! On that first trip, I had FRIED CHICKEN!!!It was disappointing, kinda bland, but, still, I walked away happy, didn’t get sick and I’ve been jazzed to go back again soon. Finally made it back today. I was more than disappointed when I learned from the server during my “I have Celiac disease, can you feed me safely?” conversation, that they no longer have dedicated gluten free fryers. I was so bummed, but I was with my family and didn’t want to just not order, so I ordered the Knockoff burger with a gluten free bun and a side if beans, since I couldn’t have the fries. Luckily I had my trusty Nima tester with me. I Tested the bun, burger and the side of beans. The three minutes it took to test my meal felt like forever, but eventually the test finished. It was positive for gluten. I had the server take it away and asked to have the meal removed from the bill. She was very apologetic and said we wouldn’t be charged. A few minutes later the manager approached and asked about what was wrong with the meal I sent back. I explained the situation and he also was very apologetic. He asked for a chance to make me something else, but by then my family was almost done eating and we had plans, so no time to let them try again. The manager then offered me a gift certificate to come back and try again later. If it weren’t for my Nima, I would have said no thanks, I I have a one strike rule when it comes to gluten exposure at a restaurant, but with my Nima I can always verify the safety of my food. Sorry didn’t mean for this to turn into a Nima review, but it really makes me feel so safe and empowered! Anyway, I’ll post an update when I go back and use that gift cert.

Celiac friendly?

No

Went because of the mirage promise of gluten free fried chicken only to hear the hated words "oh I'm sorry it's gluten FRIENDLY if you have real allergies let me recommend ____". 😢😢😢 even advertise gluten free chocolate cake that looked amazing in the case next to their "regular carrot cake".

Hard to hate when the staff is so passionate & nice, but DO NOT promote this as gluten free when all of the precautions aren't being taken.

Celiac friendly?

No

That GF fried chicken is legit.

Gluten Free Fried Chicken. Need I say more?

I’ve had a hard time knowing if I got sick from here. Yesterday I ordered a GF sandwich & fries. I noticed the fries looked differently & appeared to maybe have some light breading so I called to ask. I was told the chef “didn’t know” if they were gluten free. I went in & spoke with the manager to let her know how reckless it is that the chef doesn’t know when numerous items are marked gluten free. Additionally, we are told they have a dedicated GF deep fryer for GF fries. I explained now they’ve contaminated their fryer. They were very nice, but I don’t feel she understood the severity of it all. I told her that the staff needs to make sure they notify anyone ordering GF items and that the deep fryer would need to be cleaned extensively. Imagine how many people would or may even have gotten sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I really wanted to like this place, because it has such a neat concept. Unfortunately, it took over 2 hours for food to come out, and when it did, it was lukewarm like it had sat in the pass for a while. We told them about our allergies (gluten/soy) and so we ordered 2 meals with that caveat (example: no garlic bread). After over 2 hours and the other meals coming out first (and the waitress not remembering who had the allergies and putting the wrong meals in front of people), that third meal came out with the bread sitting on top of it so we obviously couldn't eat it.

The waitress was nice when we saw her, but left us in the dark about the wait on the food, and with such an extreme wait including messing up our order so badly that one person didn't get fed at all, you'd think they would have done something...comp fries during the extra long wait, reduced price, or make sure our drinks were full at the very least. I sat for over an hour and a half just with ice in front of me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

So the food was good. We went there for brunch. Items that can be gluten free or are are marked. However I am also dairy intolerant. The servers tried but didn’t understand what had gluten or dairy in them. I should have taken that as a warning and changed my order or gone elsewhere but I didn’t and got sick after eating. Just beware when dining here with more serious intolerances.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good vegetarian options
• Offers outdoor seating

Not sure if I got glutened, accidbelty had dairy (lactose intolerant), or the salmon wasn’t good but this definitely made me sick :/ I ordered gf marked items and not even the gf available items and still got sick. Just be careful and make sure to be vocal about your allergies! Food tasted good though!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Missing Big Mac burgers? Have yourself the knockout burger here- it’s amazing!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent