Pür & Simple

6 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Bread/Buns, Crepes
Safety Rating
6 ratings

As rated by the community

790 Earl Grey Dr Unit M2B
Kanata, ON K2T 1H8, Canada

Most Recent Reviews


Overall Rating

Review


Be careful about this place!

Every single time I had come here in the past, I was told the crepes were the safest option for me to order on the menu (from a cross contamination perspective). The last time I went here, I had a new server tell me that my usual crepe order actually contained gluten in the cream!!! He actually went into the kitchen and double checked the ingredients. He said he had told the restaurant to take it off the menu because it’s not gluten free but it hasn’t happened yet and the other servers don’t get it.

He also told me that there are two fryers and they have one for gluten free and the other for non gluten free on weekends and and during the week they use one fryer for “everything”.. not sure how extensively they clean these or if all the staff remembers which fryer is which on week days vs weekends..

I don’t feel very safe coming back here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 5 months ago read full review

Overall Rating

Review


They have alot of items in the menu marke "GS" for gluten sensitive. They don't say that they're perfect and that there can be no cross contamination which is fine and meaby more honest than other places. TURKEYYY BACCCONNNN 🥰🥰

Did not react whatsoever after eating there , food and service was great.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


I went here after the raving reviews. When I tried to order a skillet, the server said she wanted to just double check the potatoes. Came back and said that the kitchen could not guarantee they were gluten free as "maybe someone new would have cooked the fried chicken in there".

A "gluten-free" server was sent over to me and said I could have the potatoes without the coating. When I mentioned about the cross contamination from the fryer and chicken she said that she hadn't thought about that.

Both times the crepes were pushed, which are gluten free, but not what I wanted. When they arrived they were accompanied by the potatoes I can't have.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for kids
  • Good selection of healthy options
  • Good vegetarian options
Updated 1 year ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Photos


Gluten-Free at Pür & Simple
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More Reviews


Celiac

Overall Rating

Review


I enjoyed a great gluten free omelette today for breakfast. Server Jeremy was very knowledgeable and confirmed there were great protocols in the kitchen, including a separate fryer for breakfast potatoes. If you let them know they will cook potatoes in designated fryer without the special seasoning (which has gluten). Tons of menu items to select from including crepes!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


Open and spacious restaurant with lots of GF options! I had a bacon/mushroom crepe with scrambled egg on top. The server, Jamie, was awesome! He did warn there's no guarantee against cross-contamination as it's not a dedicated GF kitchen. I could not finish my food, it was so filling!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Had a delicious eggs benny on gf toast this morning and it was delicious. They are knowledgeable about celiac disease and cross-contamination. There are many options: gf bread with any breakfast, eggs benny, and all crepe batter is gf. Pancakes are not gf.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


I really enjoy eating at the Pür & Simple restaurants. Staff is always very knowledgeable about gluten-free. They are clear about being gluten sensitive as there may be cross contamination in the kitchen. I had the Angus Benedict on gluten-free bread instead of the English muffin. Delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Horrible experience. Staff is not knowledgable about cross-contamination & when speaking to the manager who disclosed she also had celiac disease said she personally would never eat there due to the state of the kitchen.

Waitress told me they had potato only friers & toasted bread separately. Not the case - anything in the fryer is fried with breading & 1 toaster for everything.

For safety it was recommended to only eat the eggs and fruit as everything else was to be in high cc with gluten. Disappointing as they have menu items labelled gluten-free & i’d hope for the price had better food handling in place especially for being marketed as a allergen/food conscious business.

Manager was very condescending and rude letting me know that people like me need to advocate for themselves better. Humiliating experience & from what I was told will never go back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Overall Rating

Review


The Crepes! My kids visit this chain restaurant for the crepes (GS on the menu). A variety of breakfast options on the menu, consistent across the country. Easy, safe, spacious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I had the avocado toast. Really decent portion sized. Was planning to have the breakfast potatoes but the server told me straight away there was no dedicated GF fryer and it would be cross contamination risk. Got a big bowl of fruit instead

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


As a celiac, I still love my crepes. I was shocked to find out that all of Pur and Simple’s crepes are made with gluten free batter. I specifically love their “Oh La La” crepe. However, cross contamination can still occur as there are a lot of gluten filled foods at this breakfast restaurant. There also isn’t a broad variety of gluten free substitutions. I believe the crepe is the only one but it is really good so I recommend trying it!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free

More Info