Pür & Simple

We stopped in for brunch last weekend. I ordered the Norwegian Benedict with spicy hollandaise on GF bread. The server said the bread isn’t actually toasted, so the benedicts can be safely made GF. She also said the potatoes are not safe (shared fryer and the seasoning also may not be GF), so I swapped them for a fruit bowl and was not disappointed! All the fruit was perfectly ripe and it was a good-sized bowl. I also had a lavender lemon latte with almond milk, and loved it. Husband had the gluten-filled version of the Chicago Benedict with the potatoes and said it was all really good. We agreed the hollandaise was not actually spicy, as billed, but it was really tasty, and the kitchen nailed the poached eggs on both our plates. No reaction afterward.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They have gluten free crepes and they have three kind of different fillings.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Have been lied to by staff about how they prepare their potatoes. Was told on over 15 separate occasions that they can make the potatoes safe and only now am I finding out that they use a shared fryer and not cooked in a pan as previously told to us. Incredibly angry that we have been told lies time and time again. The general manager only apologized and said she would train her staff better!!! UNBELIEVABLE and horrible service from this establishment

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Zero stars for Celiac-safe! I have tried various locations and they are extremely unwilling to even cook an egg in a pan separate from their gluten-contaminated areas. And the service was horrible at 2 locations I have tried, including from the MANAGER!? Their "gluten-free" claim is just that..a claim and not actually true! I will never eat at another Pur & Simple again! EDIT: Since I cannot give zero stars on my review, I'm adding the 1 star but they don't deserve it in my opinion.

Be careful about this place!

Every single time I had come here in the past, I was told the crepes were the safest option for me to order on the menu (from a cross contamination perspective). The last time I went here, I had a new server tell me that my usual crepe order actually contained gluten in the cream!!! He actually went into the kitchen and double checked the ingredients. He said he had told the restaurant to take it off the menu because it’s not gluten free but it hasn’t happened yet and the other servers don’t get it.

He also told me that there are two fryers and they have one for gluten free and the other for non gluten free on weekends and and during the week they use one fryer for “everything”.. not sure how extensively they clean these or if all the staff remembers which fryer is which on week days vs weekends..

I don’t feel very safe coming back here.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Super service, excellent good and secure. I am coeliac. Many possibilities and good cappuccino. Our stop to New Brunswick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent