Rainforest Cafe

2 recent ratings
$$$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
2 ratings

As rated by the community

110 East Crockett
San Antonio, TX 78205

Most Recent Reviews


Celiac

Overall Rating

Review


There was only one item marked on the menu as GF which was a pasta dish and you could add chicken to it for a cost of $23. We just wanted an appetizer, not a big meal so I ordered an order of French fries. The waiter assured me they would be made in a dedicated fryer. I did not have any issues after eating them.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


Only one item listed as gf , anaconda pasta. However they do have gf buns and fries have a dedicated frier. What our waiter didnt know he went and asked. I had the pasta with chicken added. Very good

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Food was ok, even gluten items (I do not have celiac but my 7 year old does ) we came for more of a kid friendly experience and it was ok. I had never been here before and I kind of expected more. Food didn’t seem to bother her but gf selections were minimal

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Restaurant

Photos


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More Reviews


Overall Rating

Review


Informed server in a highly sensitive celiac, and asked if she would please inform the cook. Ordered a salad with italian dressing I was told was gluten free. Finished 3/4 of my salad and found a crouton. 🙄🤬 Dinner came, assured me 3 time it was gluten free 🙄 I'm currently bloated and nauseous 🤢 I was so hungry, hasn't eaten all day... I'm so sorry I didn't just go hungry and wait for the nearly 3 hour drive home 🤢😭

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Offers outdoor seating
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Chef came out to explain every option without even asking! Dedicated frier, too.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Not much to chose from on the menu, but the staff more than made up for this. The head chef came out and spoke with me. He handled making my food himself. I was very impressed by this. And my food was delicious!

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Had GF pasta. Chef came out and spoke to us.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


We were looking for gluten-free on the Riverwalk and vegetarian and found the gluten freeo Anaconda pasta at rain Forest Cafe. The food was surprisingly good and even had vegetables in it would seem to be difficult to find in Texas. Those who are seriously gluten-free beware, they serve a slice of focaccia bread with this allergy friendly meal.

Updated 5 years ago read full review

Overall Rating

Review


The manager came out and talked to me about my gluten restrictions. She promised they could make sure my food would be safe and prepared separately by the chef himself. It came out wrong 3 times and our whole party of 13 ate while I sat. Would have not been so bad had they not made so many promises. Be very careful. Even when they make it in a separate "yellow allergy ticket". They flopped on this visit!

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


Not much to choose from but the quinoa pasta is delicious! The chef came out to our table to interact with us and answer my questions. It was great knowing they were truly concerned with what I was eating!

Updated 6 years ago read full review

Overall Rating

Review


The manager came to our table to talk about gf options for my son. They also have a gf bun now. We had a great experience!

Updated 7 years ago read full review

Overall Rating

Review


The chef was so kind and helpful! He personally came to our table to help us. The food was amazing!! Such a fun resturant

Updated 7 years ago read full review

Overall Rating

Review


No gf menu chef has to come out and talk he doesn't really know what to eat just frustrating and time consuming. A chain this large has no excuse

Updated 7 years ago read full review

Celiac

Overall Rating

Review


My kids always want to eat here for their birthdays, and the food is pretty lame, but I have survived on some plain chicken that they grill up for me every time. It's not terrible, but it's not worth the price we pay. But, I go because my kids have a ball and I end up taking the pictures while everyone else eats their huge volcano cake without me. I think they are lame for not having a gluten free menu because it makes me feel like a dork for having the chef come out and talk to me, but at least that ensures I'm not going to get sick.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


They need to have a GF menu! Yes, the chef will come to your table but that is time consuming. The server was not very knowledgable at all, recommending the tomato basil wrap. Bread came on my salad anyway. Not impressed.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


Love eating here. They now have a dessert menu. Ask to speak directly to the chef.

Updated 9 years ago read full review

Celiac

Overall Rating

Review


No GF menu, but chef came out to talk with me to let me know what was safe. The fries are in separate fryer too. Chef came back out during meal to make sure I was happy. Had no problems afterwards.

Updated 9 years ago read full review

Overall Rating

Review


The staff was great in helping with my gluten free allergy. Not really a gluten free menu but you can order a burger with no bun and the fries are fried in a separate fryer. Also have 2 different gf desserts like cheesecake.

Updated 9 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Rainforest had a Gluten Sensitive menu. Very good food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


I had the creole Mac n cheese with gluten free pasta, no breadcrumbs. So fantastic! They also have a dedicated fryer for just fries, and gluten free buns for burgers. Overall a really great meal with plenty of gluten free options.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
Symptomatic Celiac

Overall Rating

Review


I let the waiter know that I had Celiac and she brought the chef manager over to take my order and make sure what I ordered was cooked separately and with precaution. I had the Anaconda Pasta and it was delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Very informative staff and grabbed a manger to take my order, had a gluten free pasta option, bread, buns, nachos, tacos, and several other dishes that would work. Manager informed me they have a separate preparation area that was GF as well. They were able to accommodate for almost every dish aside for a few pastas as gluten in the sauces.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Staff is impressively educated about Celiacs and food allergies.

Only one item was listed on the menu as gluten free, but when we asked our server about celiacs-friendly policy and options, she immediately responded in a well-informed manner. The kitchen has a dedicated allergy station, and all staff are required to frequently review procedures. Our server then consulted with the chef and manager to find out what other menu items were safe for me, before taking any orders. It was great to have 4 diverse adult meal options (with some substitutions). There are also options for the kids menu. I had the fish tacos and they were delicious.

The Rainforest Cafe staff was absolutely amazing, service was friendly and prompt, and I never had any cross-contamination symptoms.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free space in the kitchen
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies

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