Rainforest cafe is NO longer in MGM. It moved to Planet Hollywood- above the Walgreens . Corner of Vegas strip and Harmon Ave
The chef came over to speak with me and explained everything. I saw a sympathetic look as I rejoiced over their dedicated fryer. He knew French Fries were a great. Our barbeque rib dinners were superior! Really enjoyed!!
Our visit here was FANTASTIC!!! The chef and kitchen manager came out to make sure I knew exactly what I could eat, and the list was extensive. They said that they can make most items on the menu gf. I highly recommend dining here. My husband was so happy that they take gf dining so seriously that he hugged the kitchen manager.
Chef came out to talk to me and modified my meal to fit my gluten free requirements. Very impressed. Also asked me if I had another allergies.
The chef that was making my food came out and informed me what was safe to eat. they did a wonderful job making sure my meal was gluten free. I had the BBQ ribs and they were amazing!! The have a separate fryer for tortilla chips and French fries. I am definitely coming back !!!
Chef came out to talk to us and assured us that our Celiac and allergies would be handled appropriately, and they were! We ordered the Cobb salad, and the ribs. Everything was excellent! We would definitely go back again.
great place not much on the menu but didn't get glutened so that makes me happy
This is a place where I feel save eating, special treatment for gf food. Although I realy enjoyed my lettuce wrapped burger with fries, the rest of the group was not at all impressed by their food and found it a bot overpriced. Very nice atmosphere though.
Second visit and both times food has been great. Very reassuring that the Chef comes to the table to ensure there is no confusion.
Food was just ok. The manager did come out to take my order though and radioed back to the kitchen to see what would work For me, which was nice. My order went in on a special "pink slip" looking form, so it would stand out in the kitchen, and they brought my food out separately to avoid cross contamination with other food for our table on the tray. View off the balcony was great and my kids loved it.
Chef was sorta helpful but got asked "what do I eat when I go out" expecting me to tell him what I wanted to eat when I didn't know what I could eat there?
GF items were not labeled but the chef comes out to your table to go through the menu with you. The food and service were good. The view from the balcony was amazing.
Food was ok but the price was high and food was limited
We ask the waitress about GF options. She was nice but not knowledgable. She suggested the chicken. She went back a couple times to the kitchen. One chef on duty so manager came over. Both of them had asked if we were celiac. I responded no but we do not eat anything that has gluten in it. The manager mentioned his daughter was celiac. He was helpful but the menu was light with options for our kids. We ordered hotdogs-no buns, steamed veggies, french fries using a dedicated GF fryer and two of the china chopped chicken salad. We were assured this was a GF option. Even the dressing and rice noodles. They delivered our salads with a huge piece of bread on the top of the salad and the hot dogs came snuggled in their buns. We sent the hotdogs back. Partly out of principal. The manager returned with new plates-no buns. We ate and paid...the bill was 70+ dollars! Btw just waters..no drinks. 30 minutes later soar thoughts and headaches. Normally if we have a small amount of hidden Gluten or trace amount we are ok. Not this time-We got glutenized. I cant help think of what a disaster it would have been if we were celiac. Sad that perhaps it wasn't as important to avoid cc because we weren't. The feedback from manager was they are working in GF menu and GF noodle sub for thinks like pasta and mac n cheese. Lets hope a higher level of GF training for staff and kitchen come with it.
They don't actually have a gluten free menu but they have the chef come to the table. He and I discussed options and we settled on a flat iron steak, grilled shrimp and mashed potatoes. They offered me a flourless chocolate cake and a GF cheesecake for dessert but I was full so I didn't try them. The food & service was really good.
Chef came out and spoke to me himself. He told me everything I can have and made me feel very comfortable with his knowledge. They also have a designated fryer! Yay! I ordered the bacon cheeseburger (it came to me as a burger without a bun but that's okay!) and French fries. It was huge and delicious. I was too full for dessert but they have three options. The chef said the creme brûlée is the best. Anyways. Definitely recommend. Great experience
Very friendly staff, kitchen manager came out and went over my wife's allergies and made 3 visits to table, first class place
Vegas Rainforest cafe was great!! No GF menu, but the chef came out and spoke to us. They said they take allergies VERY serious! I had fries and ribs.
Very disappointed! We have ate at the Seattle rain forest cafe with no problems and exceptional service. Vegas rainforest disappointed big time last night. When the chef came out he didn't help at all, he just kept saying what do u want and then shot down anything I did want. The kids were given hamburgers wrapped in lettuce and very few fries and charged 10.00 for a kids plate that my kids did not like. When we tasted the kids burgers they had no seasoning, dry hockey pucks and one was raw! The server never came around at all. All in all very disappointed.
After reading some reviews of other folks, we decided to check out the Rainforest Cafe when we arrived to the hotel. It was a long trip and we just wanted to get something in our belly that wasn't a fortune. I've eaten here previously prior to my celiac diagnosis and had decent food so I was confident they would be able to provide me with a meal to suit my needs. We ate at the bar because there was a 20 minute wait for a table in the dining room. The manager was behind the bar and said the chef would come out and make me whatever I wanted after I explained to him about celiac disease and gluten. 25 minutes later, the manager was gone and the chef never came out to check on me. So I just decided to order a salad and tell them the obvious, no croutons and no bread. The salad came out with bread on the side of the plate so my sister just took it and ended up eating it. I picked the lettuce off of the salad where the bread had been just in case. The salad was just okay. Nothing to write home about. I didn't end up sick afterwards or feeling sick so I guess that's all that really matters. It is getting tiring of always settling for something just to stay safe. I don't think I could recommend this restaurant for my Pretty Little Celiacs.
Was personally greeted by our chef; food was prepared specially and tasted exceptional; great service all around! Definitely will return.
They were so attentive to my gluten free request. The food was good & I went back twice on my trip for breakfast & dinner.
Terrible experience. Felt rushed the make a decision with very little guidance on my options. Waitor didn't know what was gf. Poor service.
Separate gf buns and pasta. Manager came out. Brought my food separately. Did not get sick.
If I could give this place a zero or negative, I would. Waited 20 minutes to speak to the chef, we then waited 40 minutes AFTER the rest of our party FINISHED eating to get our "GF" order. Everything was cold, meaning it sat for a while with who knows touching and/or contaminating our food. Needless to say, after spending over 2 hours at our table, we are now eating at D-LUXE BURGERS. Do NOT waste your time or money at Rainforest!
We only went here because the previous reviews looked like they might actually get it. The only appetizer we could get was a bowl of cheese and potato chips ($10.99? Really?). Disappointing. Our server was clueless about what was safe or not and had to go ask at least 5 times. We were told that a chef would come out and discuss options and that did not happen. Ended up getting what tasted like a microwave lunch (pasta and marinara). It was way over priced for a bowl of very bland GF Quinoa pasta with 2 pieces of chicken (maybe). $70 for lunch that was not worth eating. We actually ended up getting something later elsewhere because husband and son were so disappointed
Amazing. Chef came out to talk to us. My daughter was with a group who were having a set menu so they arranged burger and fries. Originally were going to oven bake fries but came back and said they were putting on the dedicated deep fryer for her. Only very happy 11 year old coeliac.
The staff & manager tried really hard, which is why I'm giving them a 3 instead of 1. But all it takes is one chef who doesn't care. I got a burger with a Udi's bun, but I am fairly certain that the fries were not in a dedicated fryer. Again the manager and server tried super hard and I honestly don't blame them.
Loved the food. Waiter was knowledgeable and personable. I usually never go out to eat because I think it’s playing Russian Roulette at most place but I have eaten here 3 times and each time it was excellent and I did not get sick.
A similar situation to the T-Rex restaurant. The chef will come out and tell you everything that’s safe and what can be modified. They have a GF fryer and GF buns for sandwiches. Just remember to order your fries without seasoning, as the seasoning isn’t safe.
We were looking for gluten-free on the Riverwalk and vegetarian and found the gluten freeo Anaconda pasta at rain Forest Cafe. The food was surprisingly good and even had vegetables in it would seem to be difficult to find in Texas. Those who are seriously gluten-free beware, they serve a slice of focaccia bread with this allergy friendly meal.
I had a conference down the street and ate here for lunch 3 days in a row and didn't get sick. Each time the chefs came out and discussed my allergies and their procedure for avoiding cross-contamination (changing gloves, clean utensils, etc.) management also came by and oversaw that my food was prepared properly. Felt very safe eating here.
I can’t begin to explain how awesome our experience was. We requested a GF menu and they sent the chef out who walked us through our options. He was wonderful. Has a dedicated fryer. He has 9 fryers. Onion rings not an option here but they were on menu for my burger and he told us he would remove them. Great atmosphere for kids.
They have a small gluten free menu (buns & pasta) but it’s delicious. Waiter advised us even though they have a dedicated frier it is not recommended for celiacs since the baskets are not dedicated to a certain frier. He recommended the fruit or veggies as a side instead of fries. He double checked with the chef about the pasta & reconfirmed it’s safe for celiacs before ordering. He also brought out her pasta separately to avoid any cross contamination. Food was good & safe for my little celiac.
The chef that came out was really grumpy and I ended up asking the waitress (who was awesome) to double check the allergen status with the chef. I got a Cesar salad with Shrimp (no croutons). Felt fine after lunch! They do NOT have a dedicated fryer. Overall experience was so so, but I didn't get sick, so that counts for something.
Very few options for gf kids. Server was not very knowledgeable, but was aware that special care needed to be taken. Food was mediocre at best. Kid options gf Mac and cheese, and grilled chicken. Their dedicated fryer had "accidentally" been used for other non-gf items, and therefore no fries... At least they told us before they served them to our girls. Sides included kettle chips and fruit. Bottom line: you can eat here gf...as a last resort for kids. More options for adults. Ask many questions.
My sons both have severe food allergies, and one is a celiac. The manager came out and wrote down all request, discussed menu options, and food prep. It was amazing! We never get to eat out, and they made it completely possible! Totally made my boys’ night!
Excellent service and food options. Inform your waiter that you have a food allergy and the chef will come out to your table to take your order. They can make pretty much everything gluten free (gf pasta and buns). They will cook your food completely separately and bring it out away from the other food!!!
Had a very positive experience! When I asked the waiter about gluten free options he went and got the chef. The particular entree I was interested in was not gluten free, but he assured me he could make it gluten free. Very good meal, great service, plus gluten free dessert!
Not worth it. The Nima tester showed Gluten Found (or the wheat symbol). The chef came out and argued with us about it being gluten free, trying to blame it on the food being sent back for the cheese, that wasn’t disclosed anywhere on the menu. (When we ordered our food directly from the chef) Oh and “steamed vegetables” means cheese covered steamed vegetables. Fries are also “dusted” with flour. Nothing is marked on the menu as gluten free so all you can go on is what the chef says and when he’s not thorough in his communications, that’s a lot of faith in one person. Especially someone who has no empathy for what it’s like to have to be celiac in a wheat-based world.
So impressed! As soon as I told the server my 5 Year old has Celiac disease, she said "oh, let me go get the chef right away" he came out and said "what is she in the mood for?" I can make almost anything completely GF for her. I asked tons of questions, and he was extremely knowledgeable about GF food prep. She loved her chicken and veggie stir fry over GF pasta and felt perfect afterwards.
I told them I had a gluten and dairy allergy and the chef came out and talked to me and took my order and I ended up getting pasta. I ate a few bites and found what was clearly not a gluten free noodle mixed in with my food. I told them and they remade it quickly but it was undercooked after that. I was not charged for the food but I was very dissatisfied and feel uncomfortable ordering anything from there again. I do not feel confident rating them safe for Celiac as that is clearly not safe, but I gave them 3 stars instead if none because I do feel like this was odd circumstance that does not happen very often and would usually be a good option.
I’m not sure why they don’t have a gluten free menu. Their staff and cooks are VERY knowledgeable about the allergy. When I told my server I needed to gluten free he told me the chef would be out to speak to me. 2 minutes later he was and instead of tell me just what I could have, he asked “ What are you in the mood for?” He made everything I wanted gluten free even down to the fries which he baked in the oven so I wouldn’t get cross contamination! Also, the rainforest burger was the best burger I have had!
I have celiacs and multiple allergies to the point where I almost never eat out. The head chef came out (chef Ortiz) and looked at my allergy list that I brought and discussed with me what he could make. He created the most delicious meal I have had at a restaurant! I didn't get sick and it was such a relief to be able to enjoy a meal with family on vacation!
The manager came out and talked to me about my gluten restrictions. She promised they could make sure my food would be safe and prepared separately by the chef himself. It came out wrong 3 times and our whole party of 13 ate while I sat. Would have not been so bad had they not made so many promises. Be very careful. Even when they make it in a separate "yellow allergy ticket". They flopped on this visit!
I called and made reservations and when I did I asked the person about their GF options. She told me that their chefs were very good at working with their customers in preparing food that meets their needs. I let the waiter know of my needs and the chef came out and talked with me about my choices. I ended up have the Bolivian Talapia & Shrimp with red quinoa...it was VERY tasty! I normally do not immediately write reviews until several days pass, because my symptoms don't appear for 48-72 hours after a meal. I had no reaction to what I ate, and would definitely go back again. I sat next to the gorillas, who put on a show throughout the meal. The atmosphere here is delightful, something the younger ones will enjoy!
My family went based on reviews, and despite there only being 2 items indicated as "allergy -sensitive". Big mistake! We were optimistic as the hostess said she'd have the chef talk with us personally (great! right? wrong...). The "chef" tells us we can have a gf pasta or gf sandwich bread. I ask, what about other ingredients? sauce? meats? spices? He shrugs and says marinara and pesto "should be ok". My 13yo celiac daughter was willing to take the risk, and fortunately did not get sick. But the lack of options, knowledge and consideration was beyond infuriating. And the total bill was outrageous. $75 for 2 dinners, a kids dinner and 4 drinks. We'll never visit any location again.
Update. Went back a second time today and even after speaking with the manager, and confirming twice, they served my 5 year old regular pasta. 2.5 hours later my daughter was bent over in pain throwing up with a stomach ache. I called to speak with a manager who confirmed she was served the wrong noodles (spiral are not gf). This place makes an effort, but failed majorly today. Old Review: Amazing! Let them know about your celiac, and the manager comes to the table to explain the many options that are not even on the menu. Great for my daughter and I! They even promised no cross contamination.
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