Rainforest Cafe

8 ratings
$$$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
7 ratings

As rated by the community

6170 Grand Ave #857
Gurnee, IL 60031

Most Recent Reviews


Celiac

Overall Rating

Review


Fantastic experience! Our server has celiac so he guided me through the menu. The manager came to our table and filled out an allergy ticket for the kitchen. This was the best eating out experience I have had since my diagnosis 2.5 years ago.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Celiac

Overall Rating

Review


GF options on menu, our server had a reasonable knowledge. He said they could modify a lot of the dishes & if I wished to speak to the Chef, he’d be more than happy to come out & discuss my needs. Had the Spaghetti Quinoa & was ok.

Celiac friendly?

Yes

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I ordered the quinoa spaghetti and it tested positive for gluten with my NIMA. I asked the staff to make sure everything was safe and sanitized, however there was still Gluten found. I gave it 2 stars because the manager was very kind.

Celiac friendly?

No

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Dinner
  • Kid Friendly
  • Restaurant

Photos


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More Reviews


Celiac

Overall Rating

Review


My daughter ordered the mini burgers no bun and they baked her fries for her. The manager was very helpful and let us know her food would be on a bright pink ticket so everyone was aware of her allergy in the kitchen!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Manager Chris was extremely knowledgeable. Very friendly and accommodating! They have options for most of their food, baked my fries in the oven and double checked on all additional ingredients to make sure I was safe. Will def go back.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Update. Went back a second time today and even after speaking with the manager, and confirming twice, they served my 5 year old regular pasta. 2.5 hours later my daughter was bent over in pain throwing up with a stomach ache. I called to speak with a manager who confirmed she was served the wrong noodles (spiral are not gf). This place makes an effort, but failed majorly today. Old Review: Amazing! Let them know about your celiac, and the manager comes to the table to explain the many options that are not even on the menu. Great for my daughter and I! They even promised no cross contamination.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


Enjoyed a meal here with my mom. (We had a mother-daughter day) asked before getting seated about gluten free options. The manager came out and pointed out the choices. I can rarely enjoy French fries because of contaminated fryers.... But she stated that if I'd like fries they would bake them. Great option. Very helpful. Cute restaurant. Didn't have any tummy issues either.

Updated 8 years ago read full review

Overall Rating

Review


The wait-staff was very knowledgeable about gluten free, celiac and cross contamination. They don't have a separate menu but they can tell you exactly what on their menu is gluten free or what things they can easily change to accommodate you. They are also very patient when they have to go verify an item is gluten free for you. I had the guacamole burger (no bun) and it was fantastic!

Celiac friendly?

Yes

Updated 9 years ago read full review

Reviews of this Chain

Overall Rating

Review


The chef came to the table and was sure the things I wanted they could do it without gluten & cross contamination! I ate the nachos they only change the tortilla chips to potatoe chips & they were delicious! And also de salmon with kale omg it was the best! I was very happy and I didn’t get sick!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Staff seemed knowledgeable. Only a couple of things are marked on the menu. It was nice that the staff knew what could be made gf. I had a burger and fries. They do have a gf bun and a dedicated fryer, which is nice. Expensive but good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Awesome service, fantastic atmosphere, and I still unfortunately had a severe reaction before leaving the restaurant. They take it very seriously I truly think mine was a fluke.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


The chef came out and spoke with me about my dietary needs. I had the anaconda pasta and did not have a reaction.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


The waitstaff was amazing and assured us there is a dedicated dryer for fries and chips. My kids are both celiac and extremely sensitive and didn’t have any issues. There’s also a pasta option, but we didn’t have it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

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