Rapid Fired Pizza

I’m pretty disappointed at our experience today.

I’ll preface by saying this; I’m the only person in our family of four that can eat gluten but I’m extremely sensitive to my fam’s allergies and do everything I can make sure what they eat is safe.

My wife ordered a pizza and couldn’t eat it b/c they took absolutely no precautions with her allergy other than using the GF crust. Same cheese, same sauce spoon, same gloves.

Bigger problem: my daughter has a severe egg allergy, so I asked if their gf crust was egg free. They said it was.

However, when we sat down my wife googled their nutrition info and yes, it does in fact have egg.

Egg is a major allergen and its evident management does not train their employees to know this information. Maybe we should have checked the website first yea, but when there are allergies that could send someone into anaphylactic shock, you shouldn’t be giving out wrong answers.

If you have a mild gluten alergy you’re probably fine, but If you have severe allergies please stay away.

And to management; do better is all I can say.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free

I was very worried about how I would be cared for when I told the gentleman behind the counter I was celiac. He immediately changed his gloves, washed his hands and took my pizza down the line. Reaching for cheese at the back of the cheese bin - cheese that hadn’t been touched yet, pulling our new bins of meat and pineapple, using tongs reaching for the back areas of the bins. I felt very well taken care of. The pizza is delicious.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good vegetarian options
• Good with other allergies
• Offers outdoor seating

We were interested to try this place based off the reviews. We asked for a gf crust and asked if they could use new toppings to avoid cc for our daughter with celiac. The man changes his gloves and grabbed a fresh spoon for the sauce. When he went to dip it in the sauce, I asked if he could use fresh sauce. He told me no but that it was a fresh spoon. He moved to the cheese and started to reach in the bin of cheese that was just about gone. I asked him to please use fresh cheese. The manager overheard and came over and took over using fresh ingredients for her whole pizza. I’ve been worried about the sauce because they do use the back of the spoon to spread it around, but other than that, they did a nice job. My daughter said it was the best gf pizza she’s ever had. (She does have a supplement she can take and did take to help avoid any effects from cc). If you go, I would recommend dealing entirely with a manager. My safety rating was based off our experience with the first employee.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering
• Offers outdoor seating

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers delivery
• Offers outdoor seating

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Best gluten-free pizza I’ve found in Greenville!! Wish they would open a Simpsonville store.

Good gf pizza. Celiac and had no reaction.

They always ask if it’s an allergy or preference. I say allergy they change gloves. They use special pans and special cutters as well. They do their best to not cross contaminate. The items are very clearly marked GF and so many options are GF. The younger boys didn’t know what sauces were safe and didn’t offer help but I looked it up quickly online at the allergy information and found almost all are but two.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegetarian options
• Offers online ordering

They will get ingredients from the back and have udi's crust or no dough. Online they have a list of gfree items. I never order online because online you cannot ask for fresh ingredients. Shared oven. But out of 20 times eating there I got sick 1 time. I can't remember if I forgot to remind them of different gloves ? But they usually do it on their own.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good vegetarian options
• Good with other allergies
• Offers delivery
• Offers online ordering

awesome gluten free pizza! will ask if its an allergy and change gloves and utensils. never had a reaction

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Horrible service. Asked to make pizzas in back to avoid cross contamination. Girl threw pizza on pan and rolled her eyes. Other server was trying to direct team to follow instructions because of allergy, but they gave up because it was “too messy” to make pizzas in back- so they came back out and made them on the line without asking. Had to eat somewhere else. Will not be back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor