This place is amazing! All guest get gluten free food in general. Anything that has batter on it such as fried chicken, comes gluten free for everyone. They do not even offer regular breading for chicken or fried foods. Only gluten free! All items that go in the fryers are gluten free. They serve items that have an “allergy” warning on it on a red plate. The staff are very knowledgeable. This place offers the most variety for gluten free in restaurants ive ever seen. Not to mention the food was delicious. I would recommend this to people who are gluten free and who arent!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Got the country fried chicken gluten free and it was incredible! I’m very sensitive as I have celiacs disease and had no reactions the next day. Wait staff was very knowledgeable
— Very
— Most/All
— Excellent
When Red Heat opened it changed the game for dining out. Allergies were taken /very/ seriously. That doesn't seem to be the case any longer.
Part of the way through my burger I started to feel unwell. Everything had come out on a red plate like normal, and was confirmed to be gluten free. It didn't come out with a manager, so maybe that was a red flag. After I started feeling gross someone informed me they saw the food runner touching some normal food and then handling mine. Wish they had told me BEFORE I ate.
Very sick afterwards, and so sad.
I feel like I can't trust this establishment anymore.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
Highly recommend this restaurant! Yummy comfort food, lots of choices, eaten there often and never sick.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Before a couple weeks ago I would have given 5 stars. Last time I went I got a wrap. It did not look how it previously looked, so we asked if they were sure it’s gf. Got home and I knew it wasn’t. I wouldn’t be as upset if we hadn’t checked and they still said it was. Often times the person we ask acts as if it’s an inconvenience to verify.
— Not at all
— Separate gluten-free menu
Love having a local place that is safe! Can always count on a Burton’s owned restaurant for allergy/celiac safe experience.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
hostess that seated us was miserable. waitress was nice but not good --never got water we asked for twice. Got served regular bun with burger. I caught it because it wasnt on a red plate. waited over 20 minutes to remake. stI'll ended up getting glutened. ugggg. never again at this location. this is twice now I've been burned. bedford location much better.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
My daughters both have Celiac Disease and we love Red Heat! It’s a from scratch kitchen so they can make just about everything gluten free. The fried chicken with gravy, mashed potatoes and green beans is our favorite. The farm house burger is awesome also!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I got the honey mustard chicken wrap and it was SO good! The wrap didn’t fall apart at all. It was chewy and delicious.
— Most/All
— Excellent
One of the most impressive gluten free menus I’ve found!! We can have everything fried since they have a separate fryer. I haven’t had fried chicken tenders in so long. It was good! My server was so knowledgeable. My food came out cold and the place is very understaffed. But even with that I will 100% be back
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Red Heat and Burtons Grill do a wonderful job for modeling proper protocols for allergens and celiac. Protocols in place, dedicated kitchen space and fryers, different colored plates. Food is tasty and staff is helpful!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Good
Gluten free food is great. All fried items are GF so fryer is safe! Most if not all of the menu is offered gluten free
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
While much of the menu is alreay or able to make gluten free, the place is not very careful with allergens. My family has tried the restaurant a few times and every time allergens were in what we ordered. Last time I asked if the cheesecake could be made without the berries on it. The manager said yes,and l ordered the cheesecake. It came loaded with strawberries. I mentioned it and was told by the manager that I could just pick them off. After that I will never return because I can’t trust them. “Picking off” an allergen in a dish is not an acceptable reason. I specified multiple times every visit that I not only had celiac disease but also other anaphylactic food allergies including,m strawberries. I do understand no matter where I eat there is a risk of cross contamination, but when I’m told to pick off an anaphylactic allergen, I can’t trust any of my food being safe to consume.
— Not at all
— Gluten-free items are marked on the main menu
— Most/All
— Average
Ate here a few months ago and didn’t get sick.
— Very
— Most/All
— Excellent
Excellent food and most servers are super understanding and accommodating. Bit pricier than other local places, but worth it. They are owned by Burton’s Grill (local to MA, also excellent). Owner is, I believe, also Celiac.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Staff was knowledgeable and so helpful! Great options and a dedicated gluten free fryer. Many appetizers, entrees and desserts all gluten free.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
So many delicious choices. Very gluten savvy!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Great food and service and good drinks. I have multiple food allergies (gluten, soy, nightshades) and this is one of the few place I can eat - and eat well- without fear or restrictions. Do you have any idea how long it had been since I had fried chicken and corn bread!!! Also their Mai Tais are quite tasty.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I’ve been ordering from here for a while. Staff is knowledgeable and I’ve never gotten sick.
— Very
— Most/All
— Excellent
I have gotten takeout here numerous times and have never had a bad experience. Everything I have had has been delicious and has been clearly labeled GF. Most of the menu can be made GF. I have never gotten sick eating here. The GF southern fried chicken is my favorite, I have also had (and loved) the pulled pork sandwich, fish tacos, nachos and tempura cauliflower/broccoli. 100% recommend for anyone who is GF
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
— Very
— Most/All
— Excellent
— Very
— Most/All
— Excellent
Awesome gluten free choices. They have gluten free chicken tenders - all in dedicated fryers. A lot of options that celiacs cannot get most places. I have gone multiple times and not been sick.
Yes
Everything on the menu can be made gluten free. They have separate fryers. The wait staff was very accommodating. The only downside was how small the parking lot was!
Yes
Red Heat was delicious.. Everything on the menu can be made or is already Gluten Free... Everyone was very friendly and nice... Did not feel out of place when ordering.... We shared the Tater Tots so yummy.... and I had the Hot Chix we sweet potato fries and regular fries.... I will go back 100%Safe
Yes
Yes
Tons and tons of gluten free options! Everything on the menu can be made gluten free and they take it very seriously
Yes
If you like bar food just put the phone/tablet/laptop down and go now! A celiac’s paradise!!! Like 95% of the menu can be GF (and they keep improving on that). There isn’t a separate Gf menu bc of that. I think the only things I’ve been told can’t be made Gf is the pretzel appetizer, the pita which comes with the artichoke dip (they’ll give you tortilla chips instead), and the wrap sandwich (they’ll do it on a bun for you though). They do have GF Fried pickles, wings (including boneless!), ribs, artichoke dip, nachos (my fav! I get it with chicken and split it as a meal it’s so good and so huge!!), sandwiches and burgers galore, onion straws, bacon tater tots, fries (regular, sweet potato, garlic Parmesan), roasted Brussels sprouts or cauliflower, all kinds of smoked meat (which they do in house), amazing Mac and cheese, meatloaf, fried chicken, and it just goes on and on! Oh not to mention ALL the desserts are Gf - yeah! Including the upside down cheesecake with crumbled GF Grahams on top! They recently opened more locations and more are to come soon. Oh! Also the allergen plates are not only delivered by the manager but they are always red! Great way to identify a plate that needs extra caution through the whole process! Love it!! BTw this is a sister restaurant to Burton’s which is co-owned (or they are in the board) by a fellow celiac! Just go!! It’s awesome!!
Yes
My children have Celiac and they take it very serious. Amazing food and staff. Our favorite restaurant for sure.
Everything on the menu can be made GF. I have celiac and am very sensitive to cross contamination - I’ve gone here a few times and each time I have not got sick and the food is amazing. So happy with this restaurant!!
Yes
The tater tots are amazing! They have cheese and bacon in them!
Yes
Food was safe, but disappointing! Fries were cold, you could tell they had been sitting for some time! Food quality was mediocre and portion size was small. I got pulled pork with fries which comes with fried pickles. I had more fried pickles than anything else. I’ve always wanted to eat here as we love Burton’s, but we won’t go back.
We dine here very often with my son who has celiac and have never had a single problem. Almost the whole menu can be made gluten free and they have dedicated prep areas and fryers. The staff and management are well informed and the food is great.
Yes
I have eaten at both locations for many years, never contaminated, everything is amazing !! So thankful one of my favorite and safest places to eat =)
Angel is a great waiter, very attentive and took the time to share specials & what the different items in the menu are. My daughter & I have Celiac Disease & we had onion string, the Mediterranean Rice Bowl & the stuffed peppers. Everything was delicious! Thru use a corn starch based flour in their fryers, no gluten products!
Yes
Easily my favorite restaurant for gf. The WHOLE menu can be made gf except the soft pretzels- even the deserts. It's amazing. I've eaten here many times and never have gotten sick. My favorite things are their breaded wings, nachos, burgers, steak tips, and homemade croutons for the salad. The chocolate cake is also delicious. Love it here so much.
Yes
Staff is friendly and knowledgeable but I wouldn't go back. I have gotten sick twice now from their food. I have a gluten and dairy allergy but was told they could handle it. However, both times the chef talked me into eating French fries from their dedicated fryer, which I'm sure is the reason why I got sick from their food. I'm not convinced they don't put milk in batter for fries. Ok for GF for they do have a large selection and a "dedicated" fryer, but I would not trust them with celiac or dairy allergies.
No
Almost everything is gluten free, and it’s so delicious. Definitely recommend, but the traffic in this area is absolutely horrible.
Yes
Red Heat is one of the few places I go where I can order almost anything on the menu and not have to worry about getting sick. Everything is delicious at Red Heat!
Yes
The staff is not allergy knowledgeable. I have a soy allergy, manager said it is soy bean, not soy. ??? Most soy is cross contaminated with wheat because this is how farmers grow... If you have a soy allergy don’t even bother there’s pretty much nothing on the menu you can have
Everything is fried in soybean oil
I got rice with bland chicken breast when ordering Mediterranean bowl. If this were a scratch kitchen..the other items as listed could have been put in ‘un-soyed’.
No
I love this place! The owner has celiac disease and almost anything on the menu can be made gf. Try the fried pickles and the veggie mac and cheese topped with corn bread. So good! I've never gotten sick here and I'm highly sensitive. Tell them you are celiac and they will take it very seriously.
Yes
This place is great for you are celiac for so is the owner. Separate fryer for fries yummy. I eat here often and so can’t you
Yes
Great place! Nice atmosphere and nearly 100% GF. Almost everything can be made GF. Great food and wonderful service. Owner is celiac so you trust. Can't wait to return!
Yes
I love the fried pickles!!! The staff is very knowledgeable and are happy to help. Just about everything on the menu can be made gluten free and everything you get that's fried is crispy and delicious. You can't get that just anywhere.
Yes
By far my favorite GF restaurant. EVERYTHING on the menu can be made GF (except the corn bread and a cookie). For the first time on years I have had a variety of food that I haven't dreamed of having. It's so delicious and worth the value.
Yes
Allows you to have a FULL safe meal, desserts and appetizers too. This place is remarkable.
extremely delicious food
Yes
This place is absolutely awesome. Every item on their menu can be made gluten free. I have eaten here many times and have never had a reaction! The fryers are 100% gluten free and they use separate colored plates to differentiate for those with gluten allergies.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
This was the first restaurant we went to since my teenagers celiac diagnosis. We were very nervous to go out to restaurants due to cross-contamination. I have to say this is the most amazing experience. The waiter was very educated and reassured us about cross-contamination and how they have separate cutting boards to pots and pans, everything to make sure there's no cross-contamination. We were able to order almost anything off the menu to be gluten-free. The waiter explained to us that the gluten free meal comes out on red plates to confirm that it is gluten free. The manager actually carried out the red plates himself to us and also explained there was no cross-contamination. My son ordered the farmhouse burger with gluten free bun and said it was a 10/10! We are so thrilled to have a restaurant we actually trust and plan on going back a million more times.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Such a lovely place. Gluten free menu is extensive. Waiters are super clear and made me feel at ease. Know exactly coeliac disease and have dedicated friers and sections of the kitchen to make all the normal menu available as gluten free options. Coming from UK, I can tell you this is a dream come true.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
My son has Celiac & this is his favorite place! We’ve gone ~10 times and he’s never had a problem.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Staff is incredibly knowledgable about Celiac Disease - cross-contaminiation procedures are perfect and I have felt very safe here. Gluten free menu is very extensive (almost everything can be made gluten free and everything is clearly marked on the menu) and there is a dedicated fryer! Highly reccomended.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent