They offer a gluten free hamburger bun and gluten free fries but they don't take it as seriously as they should. The allergy flag was put in the wrong burger and half the time they just serve the regular fries. Not a good sign. Just pay close attention because when they do things right it's delicious.
Do not eat here! I got glutened from the "gluten free" fries TWICE. Granted I'm very sensitive, but it's not worth it if you have celiac.
While the service and the menu appear to be GF knowledgeable, I got sick from my "gluten free fries" and "gluten free roll". Makes me wonder if they really watch cross contamination or if they really use a separate frier...
The food is good, gluten free options are okay. They no longer give a printed list of gf options, they hand you an ipad with the Red Robin app on it. I do not like being asked if gf is "an allergy or a lifestyle choice" because Celiac is neither.
No problems, although I agree the staff need to be trained better. They have a dedicated fryer for allergen-free fries, but I had to push our waitress to clarify that - she made it sound like all of their fries are gluten free by default (clearly not the case). Based on other recent reviews, it sounds like this has been happening a lot at this location.
What was once a safe place to eat GF has gotten me with cross contam the last couple of visits. During yesterday's visit, the fries tasted like onion rings. I've been sick ever since. My kids love to eat here, but it looks like my hubby will be taking them by himself.
Staff seem to be aware of GF. However, ate there a few weeks ago- was very sick at restaurant before paying bill....ate there a few days ago-was sick 5min after paying bill..and I'm still paying for it! Not celiac friendly!
Huge disappointment... Even though they have a dedicated menu, my husband was sick before we even left. Staff is not very knowledgeable
I used to feel safe eating here. The staff was aware of allergens & very helpful. The last couple of visits the awareness has declined. Our most recent visit will be our last. The waitress $ cooks disagreed about what was/wasn't gluten free, and my meal was brought on the same tray as the gluten eaters. Server had no clue about cross contamination.
I have celiac and I took my family there for our daughters birthday 2-21-14 I had a gluten free menu and asked for a hamburger and she told me they have gluten free rolls. I made sure that I told the waitress that I needed gluten free. When my order came . I was happy to enjoy a good meal . But within the hour I was so sick with stomach pains. My daughters party was over. This is when I was told that my food was on a tray with everyone else . So please make sure you are there to check on your food.
These guys are the best and definitely my go to. Always have something I can eat. Dedicated gluten free menu and all the waitstaff is trained to know what you're talking about so you don't get "that look" when you say you have celiacs/gluten allergy. Definitely go!
Have always received exceptional service. They make it a point to accommodate you for whatever food allergen you have. If you mention you have a gluten free allergy they will hand you the g/f menu. If another food allergen is the problem they try to accommodate. Easy way to remember g/f burgers...all their burgers can be eaten just ask for the g/f bun or if you prefer a lettuce wrap. The onion rings are out of bounds however and are cooked in a separate fryer than their fries. So no worries on the fries being cross contaminated from batter fried items.
Decent burgers and fries. Well versed in Gf needs. A little annoying to have to flip between the allergen binder and regular menu to determine what I can and cannot have.
Best hamburger buns ever!
They have great burgers. A lot of kinds to chose from. French fries and gluten free buns.
No go! Our waiter seemed very put out to simply get the menu. Bun in burger was hard and they cook with soybean oil!!! Mixed information from waiters and management. My son became seriously ill, so I called back and it was the soybean oil and not having a dedicated fryer. Handing me an allergen book doesn't make it allergy friendly. Service was also horrible and incredibly expensive. -Hulen - Red Robin
When I'm traveling where there is a Red Robin I have to eat there. Their burgers are consistently good at the many locations I've visited. This one had slow service and wasn't very clean but food was delicious as usual. Their gluten free buns are great.
Read their website on sources of their food. says they cannot guarantee if their suppliers change their ingredients without notice. Not reliable for celiacs.
They offered us an electronic menu that made allergen info easy.
Really helpful servers, give you an iPad where you check off things you cannot have, then you can see a real menu, I had the Ensenada Chicken prepared gluten free and it was very good. As a business traveler I typically go to chain restaurants for consistency.
They have an app that allows you to eliminate allergies from the menu. Then it shows items you can have and lists if there are sauces, ingredients, etc., that you can't have in that meal. They wrapped my chicken sandwich in lettuce like it was a bun and it was delicious.
If you have Celiac Disease this is not a safe place for you. The chance of cross contamination is too high. So disappointed in the service I had last time I was here which was on my birthday. I carefully explained to the waitress that I had Celiac Disease and I double checked that they did their very best to keep things separate. When she brought out my fries after I took one bite I realized they were not gluten free because they were covered in seasoning( he gf fries always come out plain) I told her that they were not gf and that I would need new fries. Instead of just apologizing and starting a new batch she fought me on the issue for a good 3 minutes telling me that she knew they were gluten free. But finally she said she would start a new batch. Well she never did bring it out. Not the birthday dinner I was hoping for. Not to mention I spent the rest of my birthday on the couch or in the bathroom.
Good food, I had the California chicken sandwich on a gluten free bun. The bun did not fall apart, which is a plus. Our server was great, he showed me the iPad with the allergy list where I was able to check off gluten and dairy and soy. It pulled up foods that I could have while avoiding those allergens. It showed me the food item and what would be eliminated or what substations could be made. After leaving the restaurant I started feeling like I do when I eat gluten. I won't be surprised if I vomit later today or get extremely constipated. DO NOT EAT HERE IF YOU HAVE CELIAC!
Ate here for the first time since being celiac. Heather was my server and she was great. She brought over an iPad and pulled up the gluten allergen menu which pulled up everything I could eat and what to remove to make it safe for consumption. It also showed options such as lettuce wrap or gf bun. She explained there is a separate fryer for the fries. My meal came out clearly marked with colored toothpicks. I look forward to a return trip. Update July 2017: Red Robin gets it. Their buns are one of the few GF I will actually waste my calories on. Their gf fries are put in the oven and are so good. Great family option.
Just found out all the oil gets filtered by the same filtering machine. So the oil used to fry gluten free fries and then the oil used for onion rings go through the same machine. So there is no way to avoid cross contamination once the filtered oil gets put back in the vat. The burgers are tasty though
Glad they changed things so I can have a burger and fries!
Great gluten free buns for burgers! If you ask for the gluten free menu they bring you an iPad. I'd say they have more options than some.
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