There wasn’t a gluten free menu. I could either look online on my phone or the kiosk at the table which is very slow. You then have to click on every meal to see if there is anything that has gluten so it took a while to choose a meal.
I was told the fryers were all gluten free and I specified that I had celiac and to please let the kitchen know. Within an hour of leaving I got really sick and had been contaminated.
— Not at all
— Separate gluten-free menu
— Most/All
— Average
The burger was great, and marked GF... Until the next day when I was gluttened. They said the fryer was dedicated GF but I doubt it.
— Not at all
— Separate gluten-free menu
— Not Much/None
— Average
Unfortunately, NONE of the bacon is gluten free any more. They cook it in the fryalator I'm told, and not the gluten free one. It also appears that they may not be as careful in general, as there was an onion string on the bottom of my gluten free fries, it's about 2 hours later, and I've clearly been exposed 😞 proceed with caution if you go here. I feel awful writing this review, as this used to be one of my favorite places to eat, and never have to worry...
— Not very
— Not Much
— Average
Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.
I have eaten here so many times and haven’t gotten sick once. The staff is helpful and even placing pickup orders is easy! They offer lettuce wrap or a gluten free bun for the burgers. All fries are now gluten free so your no longer stuck to just the normal steak fries.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
My poor 4 year old daughter was glutened here. I called beforehand and that were quick to tell me they were a glunten friendly restaurant. When we arrived, I told the server if our daughter's Celiac allergy. Then we told the waitress who claimed she told the chef. Fast forward three hours later my wife and are watching our poor daughter vomit and dry heave in a vicious and gut wrenching way. Don't trust this place. It was our first time there and it will be the last.
— Not at all
— Separate gluten-free menu
— Not Much
— Poor
Ordered takeaway online. Has an option to say you have a allergy and they have gluten free buns! I asked if the fries were from a dedicated fryer and they said yes. One star off because they said they can't confirm no cross contamination. We took a chance and did not get sick.
No
They are so careful! I have eaten here almost a dozen times since being diagnosed with Celiac, and I am happy to say I HAVE NEVER BEEN SICK. They have never once made a mistake. The staff is well trained and understands what GF means. They also have a GF Frier! Great food, cannot recommend enough!
Yes
I go to the Red Robin in Nashua NH at the Pheasant Lane Mall on Daniel Webster Highway and my server is absolutely fabulous. I have many food allergies and Celiac Disease and Ashleigh takes great care of me and my food. I ask for her every time I go there because I know I do not have to worry about cross contamination. Thank you Ashleigh for caring and treating me like family. I only go there when she is working because I trust her so much.
If you have allergies please ask for Ashleigh she will take awesome care of you or anyone else in your group.
MaryBeth
Yes
They offer a gluten free hamburger bun and gluten free fries but they don't take it as seriously as they should. The allergy flag was put in the wrong burger and half the time they just serve the regular fries. Not a good sign. Just pay close attention because when they do things right it's delicious.
Do not eat here! I got glutened from the "gluten free" fries TWICE. Granted I'm very sensitive, but it's not worth it if you have celiac.
No
While the service and the menu appear to be GF knowledgeable, I got sick from my "gluten free fries" and "gluten free roll". Makes me wonder if they really watch cross contamination or if they really use a separate frier...
The food is good, gluten free options are okay. They no longer give a printed list of gf options, they hand you an ipad with the Red Robin app on it. I do not like being asked if gf is "an allergy or a lifestyle choice" because Celiac is neither.
Yes
No problems, although I agree the staff need to be trained better. They have a dedicated fryer for allergen-free fries, but I had to push our waitress to clarify that - she made it sound like all of their fries are gluten free by default (clearly not the case). Based on other recent reviews, it sounds like this has been happening a lot at this location.
What was once a safe place to eat GF has gotten me with cross contam the last couple of visits. During yesterday's visit, the fries tasted like onion rings. I've been sick ever since. My kids love to eat here, but it looks like my hubby will be taking them by himself.
No
Staff seem to be aware of GF. However, ate there a few weeks ago- was very sick at restaurant before paying bill....ate there a few days ago-was sick 5min after paying bill..and I'm still paying for it! Not celiac friendly!
Huge disappointment... Even though they have a dedicated menu, my husband was sick before we even left. Staff is not very knowledgeable
No
I used to feel safe eating here. The staff was aware of allergens & very helpful. The last couple of visits the awareness has declined. Our most recent visit will be our last. The waitress $ cooks disagreed about what was/wasn't gluten free, and my meal was brought on the same tray as the gluten eaters. Server had no clue about cross contamination.
No
I have celiac and I took my family there for our daughters birthday 2-21-14 I had a gluten free menu and asked for a hamburger and she told me they have gluten free rolls. I made sure that I told the waitress that I needed gluten free. When my order came . I was happy to enjoy a good meal . But within the hour I was so sick with stomach pains. My daughters party was over. This is when I was told that my food was on a tray with everyone else . So please make sure you are there to check on your food.
No
These guys are the best and definitely my go to. Always have something I can eat. Dedicated gluten free menu and all the waitstaff is trained to know what you're talking about so you don't get "that look" when you say you have celiacs/gluten allergy. Definitely go!
Yes
Have always received exceptional service. They make it a point to accommodate you for whatever food allergen you have. If you mention you have a gluten free allergy they will hand you the g/f menu. If another food allergen is the problem they try to accommodate. Easy way to remember g/f burgers...all their burgers can be eaten just ask for the g/f bun or if you prefer a lettuce wrap. The onion rings are out of bounds however and are cooked in a separate fryer than their fries. So no worries on the fries being cross contaminated from batter fried items.
Yes
Decent burgers and fries. Well versed in Gf needs. A little annoying to have to flip between the allergen binder and regular menu to determine what I can and cannot have.
Best hamburger buns ever!
They have great burgers. A lot of kinds to chose from. French fries and gluten free buns.
Absolutely amazing! I have been coming quite often. I just let my waitress know about my gluten allergy, and I have never had any problems. I usually get french fries (they have a separate gluten free fryer) and a chicken Caesar salad. Thank you Red Robin staff :)
— Somewhat
— Some
— Excellent
Always a trusted option when looking to eat out
My family used to go to Red Robin. Pretty good about my very severe allergies to wheat, barley, cashew, and pistachio. I always got the plain chicken breast which is pretty good.
— Somewhat
— Not Much
— Excellent
Our experience was great. Our server was very knowledgeable and was able to answer all questions with confidence. He was fantastic as a server! We order the kids grilled chicken with French fries and ranch, which the server said was GF without even me asking. We will be back.
— Very
— Some
— Excellent
The staff was very good about the cross contamination and even brought my food out separate.
— Very
— Most/All
— Excellent