Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.
In the past year I've been to this Red Robin 4 times. The first two visits I would have easily rated this location with five stars. Unfortunately, the two most recent visits have proved the staff either doesn't understand cross contamination or doesn't take it seriously. My visits last month, I got glutened and shook it off as cross contamination as I ordered a burger that I hadn't had previously. Today, I ordered the California chicken wrap that I had eaten safety the first two times I visited. I asked the waitress twice if the fry vat was dedicated and both times she verified that nothing breaded goes into the dedicated fryer. I was told my food would be prepared in a dedicated food allergy area in their kitchen. My food was brought out on a platter on its dedicated plate along with three other meals sandwiched around it. I ate half of my fries in excitement that I was eating gluten free fries! Then what should I behold in the bottom of the container, a breaded jalapeño. The waitress and manager again stated my food was prepared in their allergy safe area. They have no idea how that jalapeño got in my fries, because they were prepared in a dedicated fryer. The manager offered to have a new meal prepared for me. Pointless, as I have to deal with the consequence for the next week. They did give me my meal for free.
Many Gluten free options and a dedicated fryer! Yea! I always am very clear with the waitress that I have an allergy to gluten, and that I'm not on some fad diet... And that I will get sick with a tiny crumb. So I was happy to eat safe here.
I have had a consistent good experience at Red Robin. Knowledgeable staff and LOVE that I can have a burger ON A BUN...and fries! I do have Celiac and am extremely sensitive and have never had a reaction. They do have a dedicated fryer for their fries.
Called ahead of time to make sure they have dedicated fryer for their fries. Manager was very informative about their food prep. Was told the manager takes care of the order from start to finish. Ordered off the gluten free app which we downloaded in the restaurant. Grilled chicken was good and our daughter chose fruit instead of fries. The server was knowledgable about gluten and manager did bring the food out. Overall very impressed with how well they handled everything. We did choose to go in at 5:00 before they got busy. Highly recommend.
Very friendly and accommodating staff. When I asked the hostess about gluten free buns and a dedicated fryer for the fries, she told me she was Celiac and recommended her favoeite meal. Upon ordering, my server asked if it was a preference or for health reasons. When I told her it was for health reasons, she said my meal would be prepared separately and brought out separately so there wouldn't be any cross contamination. The manager brought my food out and reassured me that it was prepared separately. I will definitely be back on my next trip to Northern KY.
Though they didn’t have a ton of gluten and dairy free options for my four year old celiac, the staff was knowledgeable and he did not get sick! He had grilled chicken breasts with a side of broccoli and mandarin oranges and specially prepared gluten free fries. I don’t think they really even charged us for all of it. Very thankful since we were on a road trip and it was the only option we could find.
I’ve been here before and explained my celiac .....they would put a purple ‘pick’ in the fries. Tonight I asked for fries gluten free. The first basket was ok. The second basket had the taste of onions, which I’m guess the fries came from the same fryer the breaded onion rings came from ☹️
I was very pleasantly surprised how cautious they were with my food when I told them I had Celiac. They made all my food separate. They even brought my plate separate instead of putting it on the tray with the rest of the table. It was much appreciated!
I generally stay away from Ref Robin but my Uncle was insistent on going here while I was in town. He asked for he regular waitress,Denise, she didn’t seem to know much about Celiac disease so I ordered off the allergen menu and was very specific. I ordered the veggie burger because it is microwaved not put on the grill with everything else. I did not get cross contaminated, the food was good. I would go to this specific Red Robin again.
Daughter and I (both with celiac) had burgers. Mine was lettuce bun, she had GF bun. We had steak fries and sweet potato fries (both in dedicates fryer). Ordered off of iPad that indicated which items were safe. Neither of us had a reaction.
I've eaten here a few times without incident. You can use the interactive allergen menu on their website to determine what's celiac-safe by filtering for "gluten." I usually default to their Impossible Burger on a gluten free bun, with a side of bottomless steak fries -- very scrumptious. I work for DoorDash, and Red Robin offers complimentary cups of fries for drivers when they pick up orders. These are also gluten-free, and they're one of the best perks of the job. (:
Food is tasty, but they most definitely don't put any effort into the allergen warnings. Ordered a burger with fries, making sure to note a gluten allergy and request the dedicated workspace. Server read it back to me, confirming he heard the gluten allergy part. Later got a fry refill (from the "dedicated gf fryer") only to find a chunk of breaded fried chicken in my bowl. Lo and behold, had a severe reaction an hour or two later. Pretty aggrivating considering how much they advertise to be care about allergy concerns. Guess it's nothing more than marketing.
This is one of the best Red Robin locations I have visited. The staff is always very informed on their gluten-free options and quick to point out that they have a dedicated fryer. They take Celiac disease seriously. I have eaten here several times now on trips back and forth to see family in the Chicago area and never gotten sick.
This place is always amazing to me. Service is always quick no matter how crowded. They are very very gluten friendly and the plates are always labeled with a purple sticker. The staff is great and they never disappoint in the Dickson city location is one of the best in the chain. Guess you know how I feel I’ll be back again in as soon as I get hungry. Also never ever gotten sick at a Red Robin anywhere
I have been eating at Red Robin a lot since I was diagnosed with Celiacs a few years ago. They usually ask if you're gluten free due to preference or allergy, and if allergy they change gloves and use a dedicated work station and fryer. There are many options to choose from including a gluten-free bun, and an online menu/allergy guide for reference. Note that some of the sauces contain soy sauce that is not gluten free, so be diligent when considering dipping sauces and burger marinades. Overall this has been a go to restaurant for my family.
Always love the burgers here so much, they make celiac or allergy orders in a separate part of the kitchen where they only make gluten free orders so there’s no worry about cross contamination.
Dedicated fryer for fries. Great burgers with gluten free bun.
*Update* I went here last night and they no longer have GF steak fries. It did appear when I looked through the menu the gluten free menu has gotten smaller. The service was good. Had to get steamed broccoli with my burger. Burger was great though! I have eaten here with no problems, their gluten free menu is on the redrobin app, however this red robin doesnt have free wifi. So your server has to ask permission by the manager to use a red robin ipad. Tonights server was treating me asking her questions about the steak fries like I was a idiot. food here is good not too great but you have to check and double check to make sure its gluten free.
The staff was very knowledgeable! Dedicated fryer for all their fries (sweet potato and regular) and GF buns! When the food came out it had a purple stick in it, the waiter told me that the purple stick means the entire kitchen is aware that this order was an allergy! Best GF bun I’ve had in a long time, didn’t fall apart in my hands! I was pleasantly surprised with my experience and we’ll definitely be back!
My go to! Their gluten free buns are actually pretty great! Separate fryers- bottomless fries ya’ll! Staff is knowledgeable and receptive.
At a recent visit, I noticed that their fries were no longer listed on the company app as ‘gluten free’. I asked the waitress and she assured me that they do those in a gluten free fryer. I proceeded to order a GFbun (with a burger of course) and some fries. I spent the entire night throwing up and the next day feeling like I got run over by a truck. Decided to give them one more chance and the next time went much better...no issues.
I had a good experience!! I ordered a cider and a bacon cheeseburger with gf bun. I started to ask if the fries were separate. The waiter said "I got you. I'll take care of it." And he did!! My burger arrived on a totally different type of plate with a purple allergy warning stick in it. Allergy warning was on the order tag that went to the kitchen Ave on the receipt. I honestly got teary-eyed over it because I was a but worried when my hubby wanted to eat there (He should get to choose every once in awhile!) and eating out as someone with celiac, especially while traveling, I frequently feel like a 'problem customer.' It was so nice for the waiter to just catch on, handle it and not make me feel like a whiner. And, I was not glutened! 😊 I only marked 4 because the ketchup is Heinz and not certified gf and the fries were not super hot but, overall, a very good experience!
I have celiac disease and eat at Red Robin frequently with my Granddaughter. I have never had a problem and the staff seems gluten educated which is rare. I must change my review! I got a gluten bun in the restaurant and the manager brought a new meal. Then yesterday I ordered a take out and got a gluten bun. I called to ask since it had sesame seeds which the GF bun does not have. I had no lunch! It is chancy to eat here. I could have been sick.
I loved this place a long time ago. I think they changed management years ago though and I’m not fan anymore. They offer a GF bun and have an app on a dirty tablet you can look up other allergens. The fries are gluten free. I wish they still made their sweet potato fries. Other locations are much better; Better service and food.
When I mention gluten allergies, I always get annoyed waitresses giving me the iPad and telling me “whatever is on the iPad is gluten free” and refuse to ask the chef any questions I may have. They told me they don’t have a dedicated fryer but seeing reviews that they do..wished their staff was more educated on it and didn’t act like I’m an annoyance. On the other hand I haven’t had any success eating here. I end up sick every time.
The staff was great and accommodating. It is nice that they have an app for allergies and plenty of options.