Red Robin

Our Order got mixed up and they brought out the wrong order. We sent it back and the gluten free burger they brought out wasn’t the correct burger and they had added crispy onions to it and said it was gluten free.

Our server didn’t understand at all about gluten free and the same with the kitchen. That the kitchen added the crispy onions to a gluten free order shows they don’t know or care about the allergy that the table let them know about.

Wouldn’t recommend.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

This was my first visit out in a month since my diagnosis. I was very uncomfortable and nervous going into it but my waitress was very accommodating and assuring. As a plus, the burger was on hit, just like it was before my dietary change. I can’t wait until I can justify going back!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I was very pleased with Red Robin and their service. They have an interactive online menu that allows you to select the allergens and then eliminates options that are unsafe. Everyone I spoke to was able to answer my questions and they marked my food as gluten free.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch

Man, I am SO happy! The host knew a little bit about precautions, but the server knew a lot. They both knew that they have a dedicated fryer for allergies. Because of the pandemic, all the menus are online. The gluten free one is separate, like you check which allergen you can’t have and it will list the safe foods. A little clunky but very effective. We got the artichoke dip with tortilla chips. I double checked and they said the chips are fried in a separate fryer, that the whole appetizer is gluten free. Then I got the guacamole bacon burger with a gluten free bun. I was hesitant to do the bun instead of a lettuce wrap because I was afraid it would be dry and unpleasant, but the bun turned out amazing. I would’ve had no idea that it was gluten free. It was beautiful. And the fries came out marked with a purple pick so everyone knew they were mine, made in the special fryer. Everything was so delicious, and I am so happy with the precautions they took. I will definitely eat here again!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering

When I mentioned I had celiacs they provided me with an allergen menu online. The manage came over and talked me through the process. They also have a dedicated fryer

Celiac friendly?

Yes

We've had good service and knowledgeable wait staff at this location. Burgers can be served on gf buns, and they have a dedicated fryer.

Celiac friendly?

Yes

Hostess had no clue what a gluten free menu was. Our waiter didn't know anything about gluten. I asked to speak to the manager who brought out a tablet that had the gluten free menu on it. The staff needs some serious training.

Celiac friendly?

No

While I did not get sick eating here, the staff was poorly trained. I asked if they had a separate menu for GF as there was nothing on the regular menu, I was told they only had a gf menu online but any bun could be substituted. I spent 10 minutes ignoring my party as I frantically and unsuccessfully searched for an online menu. I gave up and ordered a salad. Not impressed.

Celiac friendly?

No

It's great that the corporation has a vision on how to serve us with celiac. But this location is AWFUL!! When we sat down I asked for the GF menu and the host curtly said "it's all online" Well that would be great if they didn't have a cement building. Couldn't get the website to pull up. Server kindly pulled it up on her phone. I ordered a double burger wrapped in lettuce withe Mayo, tomatoes and onions. The plate had a piece of lettuce on it and two small patties. NOTHING ELSE. And I asked where the tomatoes, onion and Mayo were? Even my husband said it looked awful. Terrible service. The person serving my food said "we have GF buns" I told her that their GF buns taste awful - and she said "well you do have a disease". And I said "That is why I asked my burger to be wrapped in lettuce.

Thanks for reminding me I have a disease- I don't think about it EVERY HOUR OF THE DAY.

Celiac friendly?

Yes

They have slipped backwards. No GF menus in the restaurant. Waiter completely clueless on gluten needs and unable to help or counsel what gluten free options are available. Unsafe place and they don't care about GF needs.

Celiac friendly?

No

I am extremely allergic to gluten I cannot have any cross-contamination whatsoever!! I have eaten here about 10 times and I have never had any problems. They are very Knowledgeable about gluten allergies and they have a separate gluten-free menu. they use a separate fryer for the french fries.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I eat here all the time. Just make sure the purple allergy stick is out your plate. Good burgers. Dedicated fryer for fries

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Great experience! The manager was wonderfully knowledgeable and they had a dedicated fryer and really good gluten free buns.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

It was sooooo Good Thank you Mister Dave

Is ALL the food in this establishment gluten-free?

— All food is gluten free, some drinks may not be gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

It was wondeful! The waitress was so helpful with showing me the gluten free/allergy list on the app and how to adjust what I ordered to be gluten free. I haven't had a burger that good in a very long time. The fries were amazing and bottomless! My family was excited that we could eat together and I wasn't eating a sandwich from home when we went out to eat.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent