Red Robin
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July 11, 2017Hostess had no clue what a gluten free menu was. Our waiter didn't know anything about gluten. I asked to speak to the manager who brought out a tablet that had the gluten free menu on it. The staff needs some serious training.
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December 28, 2015While I did not get sick eating here, the staff was poorly trained. I asked if they had a separate menu for GF as there was nothing on the regular menu, I was told they only had a gf menu online but any bun could be substituted. I spent 10 minutes ignoring my party as I frantically and unsuccessfully searched for an online menu. I gave up and ordered a salad. Not impressed.
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August 21, 2015
It's great that the corporation has a vision on how to serve us with celiac. But this location is AWFUL!! When we sat down I asked for the GF menu and the host curtly said "it's all online" Well that would be great if they didn't have a cement building. Couldn't get the website to pull up. Server kindly pulled it up on her phone. I ordered a double burger wrapped in lettuce withe Mayo, tomatoes and onions. The plate had a piece of lettuce on it and two small patties. NOTHING ELSE. And I asked where the tomatoes, onion and Mayo were? Even my husband said it looked awful. Terrible service. The person serving my food said "we have GF buns" I told her that their GF buns taste awful - and she said "well you do have a disease". And I said "That is why I asked my burger to be wrapped in lettuce. Thanks for reminding me I have a disease- I don't think about it EVERY HOUR OF THE DAY.
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October 17, 2014
They have slipped backwards. No GF menus in the restaurant. Waiter completely clueless on gluten needs and unable to help or counsel what gluten free options are available. Unsafe place and they don't care about GF needs.
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September 19, 201752 Stephen King Drive, Augusta, ME 04330
We have found red robin to be very accommodating when it comes to needing gluten free. If your server seems to not understand (happened to us once) speak with the manager to insure your meal is gf.
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September 18, 2017
3903 East 53rd Street, Davenport, IA 52807
Red Robin has an extensive allergen menu. The staff will bring you an iPad where you select your allergens such as gluten, nuts, egg, milk, etc. Red Robin offers gluten free hamburgers on a gluten free bun, chili, and French fries, to name a few items. The French fries are cooked in a separate fryer and they are bottomless. It's heaven for someone with Celiac Disease. Staff is very knowledgeable about Celiac Disease to ensure no cross-contamination. Highly recommend Red Robin!
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September 17, 2017
2775 Northwest Arterial, Dubuque, IA 52002
While the gluten free bun was good, the rest of the restaurant was a real disappointment. Service was awful. Lemonade tasted like water. Getting refills of drinks and fries was an arduous endeavor. Finally came after we got the bill. Food was cold. There was a 1.99 entertainment charge added to our bill. Restaurant was loud. Not returning here again.
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September 17, 2017
18810 E. Highway 40, Independence, MO 64055
Very friendly and we'll informed staff! Super helpful and non judgemental about celiac customers. No issues physically after eating at this location!
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September 17, 2017
14797 N. Kelsey St., Monroe, WA 98272
Gluten free fries, and the option of gluten free bun or lettuce wrap.
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September 16, 2017
2450 E 17th Street, Idaho Falls, ID 83404
Gluten free buns and fries. Love the sweet potato fries!!
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September 14, 20175531 Office Blvd., NE, Albuquerque, NM 87109
Staff was knowledgeable. If you tell them you have celiac they give you an iPad you enter your allergies and it will tell you what items to avoid.
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September 14, 2017
3609 9th St SW, Puyallup, WA 98371
Servers are very careful about noting that my meal needs to be gluten-free. I have eaten here many times, and never gotten sick. Food is consistently good.
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September 13, 2017
9434 Civic Center Blvd., West Chester, OH 45069
They had a special digital menu that you can select your allergies and it offers menu items that are safe for you. The manager also came to speak to us and assure us that they would be extra careful with our orders. When he mentioned that their fries were GF I said that was not listed as safe on their menu. He personally went into the kitchen to ask the staff as well as brought the label out to us to check the ingredients ourselves. The staff and manager were excellent and my gluten free dairy free meal was fantastic!
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September 12, 2017
3609 9th St SW, Puyallup, WA 98371
Dedicated gluten free fryer for fries. We go there all the time and never get sick, I have celiac. Unfortunately they got rid of there old really good gf buns (used to be Udis) and replaced them with bad ones. They are still celiac friendly, but taste like cardboard. I suggest a salad or chicken wedgy, but the burgers are still good too.
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September 12, 2017
200 Mall Cir Dr, Monroeville, PA 15146
My go to place when I do not want to worry gluten. One time I went and their gluten free fryer was broke.... they took the time to clean out another fryer so I could have fries
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September 12, 2017
1509 New Britain Ave., West Hartford, CT 06110
I read some of the other reviews and not like my experience at all! They have awesome gluten free buns for their burgers (that in my opinion are the best gf rolls I've ever had) and a dedicated fryer for fries!! They give you an iPad and it tells you everything that can be made gf
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September 10, 20172860 Route 34, Oswego, IL 60543
I ate here a few weeks ago and I got glutened. It was so sad because everyone talks about how safe they are. 😞 I read that gluten free should come in a yellow basket... mine was served on a red plate. The server never notified the manager about my gluten allergy either.
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September 09, 2017
12300 Jefferson Ave Ste 104, Newport News, VA 23602
my waitress was very informed about Celiac disease and absolutely made sure my food was made separately with fresh gloves. they are very good with all allergens.
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September 09, 2017
8167 International Dr, Orlando, FL 32819
This place was absolutely disgusting - greasy fast food. The burgers were so well done they were like hockey pucks. Although our server was extremely nice, he messed up our order several times. The burgers were so greasy and I'd such poor quality, I had a gallbladder attack the next day! The good news was that there didn't seem to be any gluten in my meal.
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September 08, 2017
8970 E. Shea Blvd., Scottsdale, AZ 85260
Staff are knowledgeable, the fries are safe if you ask for no seasoning, dedicated dryer. They do both gluten free buns, which are delish, chewy, sweet, soft, and not crumbly. As well as lettuce wraps. Sweet potato fries and broccoli are safe unlimited sides. iPad which tells you exactly which burgers are safe. I'm gluten free, and my husband is celiac, and we have never been poisoned!
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September 08, 20171986 Medical Center Parkway, Murfreesboro, TN 37129
Great for dining there, horrible if its take-out! When eating there, the manager brought out my food and explained how careful they'd been. I ordered take-out: order was wrong so I waited for them to fix it. Got home and my bun and fries were wrong.....
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September 08, 2017
1230 Settlers Ridge Center Drive, Pittsburgh, PA 15205
Again Red Robin the best burgers ever. We traveled to Florida, California and all over. The waitress's was very nice and we enjoyed our visit. The sweet potato fries are GF and delicious also. The cheesecake is the best ever.
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September 08, 2017
21045 Dulles Town Circle, Dulles, VA 20166
I asked for GF and was told I had to wait a few minutes as they had a DEDICATED GF fryer and work station. I never had a reaction here and now I know why! The server did say he wasn't sure if all other places did the same.
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September 07, 2017
3460 Amelia Drive, Orchard Park, NY 14127
had a great burger, and the server was well versed. fries without the seasoning was sent. Only thing that stinks is I didn't remind her when I wanted a fry refill to bring gluten free and they were not. Family are them and she brought me my own a few minutes later :)
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September 06, 2017
1986 Medical Center Parkway, Murfreesboro, TN 37129
They have gf buns and fries cooked in a separate container. I always ask for the bun to be well toasted. They have always asked if it is an "allergy" or food preference. The staff told me if it is an "allergy" (celiac safe) that it is prepared on a different station. So far I have eaten here several times and have not had any issues. I usually eat simple grilled chicken and leave very satisfied. As usual, ask for the gf bun to be well toasted and it makes it better. People who don't eat gf don't know that toasting makes it tastier!
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September 06, 2017
4949 Great Northern Blvd., North Olmsted, OH 44070
Gluten free bun tasted so good! Staff was very friendly and knowledgeable:)
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September 06, 2017
2010 N Neil St, Champaign, IL 61820
Well, I am a Hugh RR fan, but today it's a different story. I just ordered a tavern burger on a GF bun, no sauce with provolone cheese and it came out with American cheese. So they put in a rush order and I got my burger but I think they used the same bun cause it was hard now. I ordered a house margarita and was drinking it when a different waitress came over with a new margarita and said that the one I was drinking didn't look like a house margarita so she swapped them out. Crazy shit has been happening at this RR.
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September 06, 2017
1750 Deptford Center Rd, Deptford Township, NJ 08096
Experience started off good - I informed our server of a gluten allergy and she brought me over an interactive allergen menu on an iPad, so I could see what my options were. I got the turkey burger on a GF bun, it was pretty good! They have a dedicated fryer, but at one point our server brought more fries and couldn't remember if they were made in the dedicated fryer or regular one. I didn't eat them. Ended up getting sick later that night so I'm not sure if they're educated on cross contamination. Pretty disappointing
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September 05, 2017
2100 Hamilton Place Blvd, Suite 317, Chattanooga, TN 37421
My Fiance and I often would go to Red Robin as a date night, even before we figured out it was gluten that was making me sick. For about a year and a half it was one of my safe restaurants. However, recently I have not been to happy, from the one day there was hair in my fries as well as Macaroni on the bottom of my gluten free bun, to the day where everything seemed fine but I got super sick.
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September 02, 2017
3055 Gateway Blvd, Prescott, AZ 86303
They put breaded jalepenos in my gluten free burger. When approaching the manager, they rudely took the food off the table then asked us to leave.
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September 02, 2017
18999 Bear Valley Road, Apple Valley, CA 92307
I have eaten here several times without any issues. They have a dedicated fryer and gluten free buns. Be sure to tell them you have a gluten allergy.
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September 01, 2017
15560 Cedar Ave., Apple Valley, MN 55124
Good food and fun place to hang out. I have reacted once out of over 12 visits so the reaction chance is low. If you are in the sensitive category and want to chance it the food is good. selection is decent as well.
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September 01, 2017
625 SW Powerhouse Drive, Bend, OR 97702
Gluten free options available, ask for gf menu on iPad and it will show all options. Service good, bacon cheese burger really hit the spot.
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August 31, 2017
441 S. Randall Road, Algonquin, IL 60102
Child has Celiac and this has been the safest place to get a burger & fries. Always helpful & understanding & never has gotten sick.
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August 30, 2017
3005 Golf Road, Eau Claire, WI 54701
I have had multiple excellent experiences here. I have never had an issue with contamination. They have a dedicated fryer for their fries and separate prep area for the burgers. I have had the gluten free bun but personally prefer the lettuce wrap in place of a bun.
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August 29, 2017
625 SW Powerhouse Drive, Bend, OR 97702
I specified to the server that I was celiac and ordered a GF burger and fries. I was assured that the fries would be fried in a dedicated fryer. Well I am doubled over in pain tonight. I'm done with Red Robin.
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August 29, 2017
1073 Annapolis Mall, Annapolis, MD 21401
We go here fairly often. I have had a couple instances where I had to send my food back, once because a sesame seed was on my burger (obviously from a gluten bun). This was followed with a manager coming over and explaining that they were cleaning the kitchen and making me a new burger. Have never gotten sick here and always get the gluten free bun with fries.
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August 28, 2017
4802 Valley View Blvd. NW, Roanoke, VA 24012
very knowledgeable staff about celiac and cooking process
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August 27, 2017
3301 E. Main Street #1511, Ventura, CA 93003
They have choices like the chain places, but I have eatten here twice and gotten sick. Once they were dead, this time they were fairly crowded. Both times I made my allergy very clear. Small print on their menu says their meat can be cross contaminated, so I took my chances and lost. I had the Red Tavern Burger on gluten free bun and fries. Maybe the buns are cooked together and I should go bunless?
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August 26, 2017
13800 N. Pennsylvania Ave., Oklahoma City, OK 73134
While it's nice for a place to offer a gluten free bun, the staff should be educated. Waitress was clueless and manager was unsure as well.
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August 26, 2017
5100 N 9th Avenue, Pensacola, FL 32504
Got a burger AND a bun and fries---GF buns are extra but they are good. The fries are cooked in a dedicated fryer. They have an extensive specific allergy menu. And the servers understand!!! BTW, The burger was really excellent!
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August 26, 2017
2501 W. Happy Valley Road, Phoenix, AZ 85085
Endless fries is more like an endless gluten nightmare. I have to say stay away if you have a gluten intolerance or celiac.
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August 26, 2017
317 Mid Rivers Mall Drive, St. Peters, MO 63376
Dedicated GF menu, GF buns and fries fried in a dedicated fryer. One of the regular go-to places when eating out with my Celiac boyfriend. He's never had an issue there. I'm also a vegetarian (no gluten issues) so I enjoy that they can make any of their burgers with a vegetarian Boca burger patty. Lots of options for various dietary restrictions.
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August 25, 2017
2430 Humes Rd, Janesville, WI 53546
Ask for the the GF bun, and you should be good to go. Have visited multiple times, only been sick once.
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August 25, 2017
100 W. Telegraph, Bellis Fair Mall, Bellingham, WA 98226
Good burgers, they have a separate fryer for fries. Staff are knowledgeable!
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August 24, 2017
301 Mount Hope Avenue, Rockaway, NJ 07866
The manager always makes my food separately to avoid cross contamination. The only reason for the loss of the star is because I wish the milk shakes were safe.
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August 23, 2017
610 Middletown Boulevard, Langhorne, PA 19047
They are now apparently toasting the gluten free bun in the same oven with the gluten food. I get sick when I go to this one. Stay away!! Go to the Neshaminy Red Robin they are aware of this and don't do it
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August 23, 2017
8184 Laura Ln, Davenport, FL 33896
Fries and burger and cider with a GLUTEN FREE BUN! I was excited and very happy with the meal! I'm full and have leftovers!
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August 23, 2017
2430 Humes Rd, Janesville, WI 53546
overall good food choices and service. Only once did I get wrong thing (and got sick) out of numerous visits. My to go spot for lunch out.
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August 22, 2017
6404 Miller Ln, Dayton, OH 45414
Red Robin has the most delicious gluten free buns anywhere. No dedicated fryer, but very good burgers.
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August 22, 2017
3004 John Howell Dr., Valparaiso, IN 46385
We eat here a lot and my son has never had a problem! He luvs the gluten free buns & fries
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August 21, 2017
2707 Pine Lake Rd., Lincoln, NE 68516
When you want a gf burger and fries, this is the place! Happy with food and service.
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August 21, 2017
7675 N. Blackstone Avenue, Fresno, CA 93711
Last few times , I have gotten sick , will not be going to this Red Robin anymore. Not recommended. Having a cross contamination problem. Do not go
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August 21, 2017
1720 Hill Rd N, Pickerington, OH 43147
I have celiac, I am VERY sensitive to cross contamination, and I have eaten here several times with no problem!
Gluten-Free Features
- Allergen List
- Bread/Buns
- Burgers
- Gluten Free Menu
Categories
- Kid Friendly
- Lunch
- Restaurant
| Monday | 11 am - 10 pm |
| Tuesday | 11 am - 10 pm |
| Wednesday | 11 am - 10 pm |
| Thursday | 11 am - 10 pm |
| Friday | 11 am - 11 pm |
| Saturday | 11 am - 11 pm |
| Sunday | 11 am - 9 pm |
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