I have had a couple positive experiences here, but I will now avoid this place when it's busy. My last two experiences haven't been so great. In the first of these two, we called ahead for avocobbo salads, asking specifically for gf modifications. We picked them up, went home, and found that the bleu cheese was on the salads. I called to have it fixed. We arrived and the manager told me to tell the staff taking my order what modifications to make for my order to be gf. She was so adamant, and repeated herself multiple times; I felt as though she was putting all the responsibility on me. As one with celiac disease, who happens to also be pregnant (double reason to stay gf), I will do what's necessary to be and stay healthy. However, with an establishment that boasts gf measures (including a dedicated fryer), I shouldn't have to be solely responsible in teaching the staff how to serve what the restaurant offers. Anyways, we just went again tonight and, based on their own allergen menu, I detailed to the server the changes I needed in my salad. My husband ordered a burger with gf modifications. The fries brought out weren't gf (I'm experiencing a reaction from them as I type), he didn't get a gf bun, and my salad arrived with garlic toast on top (I did specify no toast). The server was wonderful, she demonstrated total awareness of my needs, and watched us like a hawk, asking right away what was wrong when I had to send the food back. She then went back, unbeknownst to me until her return, to ensure my salad was entirely remade. I'm not sure where the lapse is. If we go again we will no longer go when this place is busy, as it has been with both of these incidences.
I have tried Red Robin a couple times and was not impressed. Burgers are tiny and not flavorful. The knowledge of the servers seems lacking. They do seem to do a decent job not cross contaminating. That is their only strong point.
Yes
Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.
I love the gluten free buns here. Better than Burgerville and a much better sit down environment. They will also do your fries in a separate frier so they are GF (but I myself am not that sensitive).
Fast service & will print a GF menu. They also started using Udi's buns for the burgers but the burgers are big & delicious and don't fit on the bun. I almost prefer it wrapped in the lettuce which is great. The GF fries are a most, they keep me coming back. However, the salads are great as well & good sized to fill me up.
Absolutely amazing! I have been coming quite often. I just let my waitress know about my gluten allergy, and I have never had any problems. I usually get french fries (they have a separate gluten free fryer) and a chicken Caesar salad. Thank you Red Robin staff :)
— Somewhat
— Some
— Excellent
Always a trusted option when looking to eat out
My family used to go to Red Robin. Pretty good about my very severe allergies to wheat, barley, cashew, and pistachio. I always got the plain chicken breast which is pretty good.
— Somewhat
— Not Much
— Excellent
Our experience was great. Our server was very knowledgeable and was able to answer all questions with confidence. He was fantastic as a server! We order the kids grilled chicken with French fries and ranch, which the server said was GF without even me asking. We will be back.
— Very
— Some
— Excellent
The staff was very good about the cross contamination and even brought my food out separate.
— Very
— Most/All
— Excellent