Great knowledgeable staff and lots of options:)
Red Robin was one of our favorite places to eat. Then this year my daughter and husband were diagnosed with Celiac. I have gluten intolerance along with other food allergies. Going out has just been a struggle for us. We saw the reviews and decided to try it. All I have to say is WOW how impressed we were. We all had burgers and fries. We were served by the manager and the district manager came over and asked how everything was. We found out that the district manager is gluten sensitive, so he knew our concerns. We will definitely be going back.
We come here all the time. The staff is very knowledgeable and I have never had an issue with the food. Delicious and safe!
every time I have been here, the manager has come to our table and delivered our food. so far the only restaurant I feel safe taking my celiac child to.
Upon asking for a GF menu, the manager came out with an iPad. The menu was straight from the website and we were thrilled to see that it included the children's menu. My daughter had a cheeseburger with GF bun and GF fries. The manager brought it out and announced that it was the GF meal. It was on a special plate to set it apart from the other food. We ordered seconds on fries and our server made sure to differentiate the GF fries from the non-GF ones. Great experience and great food. We feel comfortable coming back again!
Very knowledgeable on cross contamination. Always feel safe taking the whole family here.
Excellent for my celiac daughter. We are here with no issues; she had the chicken on a stick and fries (which they make in a separate frier). The manager even brought out all of the "allergy food" to make sure there was no cross contamination.
In 2013 and 2014 I had great service and I was there enough that some of the staff already knew what I needed. Gluten free items and meals were right on and never got sick. Currently in 2015 I have to check when you get them because sometimes there's a mix of gf and not gf. Ie.... Cooked chicken in wrong sauce or wrong but on order to go, but over all very good restraunt and gf friendly. Just keep your eyes open and double check.
This place gave my family wheat buns when we requested gluten free. My youngest are some of the wheat bun. Watch this place!
Came for the GF bun with my burger; unfortunately, they were OUT of GF buns. Guess that means it's popular. Still, I will call ahead of time before going there again. Tasty burger, though.
Staff is knowledgeable and they use careful practices in the kitchen. The bun is pretty good- it's nice to go out for burger and fries! Yum!
Best GF burgers and fries Love this place
YUMMY!!!!! They even bring the gluten free meal out on a different color basket!!!
The waitress was knowledgeable and discussed with me what options were available. They also will fry their fries in a separate fryer once they know you're gf. When I got the gf bun on my burger I had to ask again if it was gf because it was so soft and fluffy (compared with normal gf bread I have). She assured me it was, and it was! No sickness. I always get nervous in these big restaurants but I came out okay. Decent burger too.
The day we were there our server was very informed. If they aren't you can easily speak to the manager. The allergen menu is on a tablet. Their fries can be cooked in a dedicated fryer. The gluten free buns were good and so was the chips and salsa.
I came to RR because of the reviews here. I needed to add that the menu choices are more than plenty. Often I have one or 2 food choices but this was amazing. Everything from appetizers to their burgers and more. It would talk me forever to count how many amazing options I had. The burger I ordered was perfect and the GF bun was so yummy!!
Again Red Robin the best burgers ever. We traveled to Florida, California and all over. The waitress's was very nice and we enjoyed our visit. The sweet potato fries are GF and delicious also.
We went to try the burgers gluten free bun. We like to travel and have eaten at many restaurants. Red Robin wins hands down, the best hamburgers ever. Now they do have lots of calories too but it's well worth the splurging. There was a rainbow outside the day we went. I do believe it was a sign form above. Thank God for the blessings The staff treated us good too
traveling through the area today, and pulled up my trusty FMGF app. and this is the first place that came up. Got seated very quickly, the waiter came over and I told him that i had celiac and he said ok, well this is what we can do..... they have a separate cooking area for allergies, which put me at ease. I ordered simple and just got a grilled chicken sandwich on a gluten free bun. Awsome. Really enjoyed it, my wife got some buffalo chicken wrap that she really liked as well ( not GF ) No reactions at all for me, im pretty sensitive. This guys did great, i'm really happy with their service and attention to detail. wish they were closer, but i do travel that area frequently so will absolutly make them my goto place. thank you
Will never eat here again. Used to come here regularly for years because my daughter loved it. Made my server aware of needing to be gluten free/allergen free (ordered my veggie burger in a lettuce wrap) and was brought out on a bun. Sent it back and then received what I was assured were non-allergen fries. When I called my server back to double check because they had all the same seasonings as the regular ones, she claimed she wasn't sure. The manager was rude and clearly had no knowledge of the serious health issues that can arise from ingesting gluten or other food allergies. Walked out, food untouched. Called HQ to file an official complaint. The DM called me back and apologized for the lack of training their company goes through in this regard. Real nice. Use caution when eating here.
I eat here often and have never gotten sick. I have had numerous issues however with getting a plate covered in grease and remnants of other burgers and request a new burger on a clean plate. Now, I always tell the server right away this is an ongoing issue which has prevented any problems since. This particular store is very quick to comp any issues as well
If you have Celiac or are very sensitive, this is not the place to go. We can eat at other Red Robin's with no problem, but every time we have gone to this location, my daughter has gotten sick. The last time we went, I even asked, and double-asked to make sure the food was handled carefully, and she still got sick.
They provide a separate menu showing all foods that are GF. The only down point is that you have to pay extra for a GF bun if you decide to have a burger. Staff are helpful and have a basic understanding when asking questions about contamination etc.
Gluten free buns are delicious and bottomless fries in a dedicated fryer!! Service was good. Gfree menu is on an iPad. If the iPad locks, you have to get a server to unlock it... It also helps to have a normal menu to compare/read from along with the iPad!
Gfree bun was good. Fries are delicious. Worst service and pretty crappy experience. The gfree menu is on an iPad. (Once it locks, you have to get a server to unlock it. This particular one was gross and probably never cleaned.) Will not return due to poorly cooked food and order issues. The one in Robinson is MUCH better!
My local Red Robin does not have favorable reviews, but we were out of town and decided to give this one a shot. I'm pretty sensitive, NCGS, and did fine here. Gluten free bun, dedicated fryer and knowledgeable staff and management. Would definitely go again to this location!
Sorry red robin you get a one. A one you might ask...even though we have a gluten free hamburger bun and a dedicated fryer. Well first your gf buns are always hard. Somebody left them in the microwave or something to long. Sorry but thats on yall. The other one is I got sone fries when my son and I visited. They tasted like fish. Then when ti mentioned it to the server. He said rather unalarmed, "well somebody must have taken the basket from the other fryer and used it" Cue my i cant believe he just said that the way he did face...wow! This place used to be my go to place for burgers...not anymore! I just go to in n out or if i have extra money go to five guys. Then i take the food home and grill my own gf bun.
I told my waitress upfront that I had gluten restrictions. She helped me figure out what to order and she alerted the kitchen. She made sure the dressing for my side salad was from a new bottle. She showed so much attention to my needs. I will most defiantly come back here!
This was our third visit to this location and they have gotten way better. They have GF buns that are better than average and have always made my daughter (Celiac) very happy. The fries were iffy at best on previous visits. My wife (gluten sensitive) complained in the past about feeling glutened. They now have a dedicated fryer for steak fries and this last visit was nothing but smiling faces. Be sure to go early. Wait times can be long for GF orders during the rush.
Never have a problem here. Staff is well trained and understand to treat as an allergy.
We have had good experiences here. The burgers are good and the staff has always been knowledgeable. If they didn't know something, they went and asked. We have had a couple of instances where our order came out wrong. My son asks for a gluten free burger with no cheese and it always comes with the cheese. I think they get so concerned about making it gf they forget about the cheese. Not a big deal. The fries are good and we are so happy they have a dedicated fryer. Beware the seasoning on the table is not gf.
Great celiac visit for my gluten intolerant twins!! I live an hour away but we will be back!!!
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