Waitress was knowledgeable about practices relating to cross-contamination. She did ask whether this was for an allergy (celiac) or a preference because they will go the extra steps for celiac customers (changing loves, dedicated fryer, etc). The gluten free bun is available on any of the burgers- I thought it was good! Shakes are gluten free, and fries as long as you are stating to have it so.
— Very
— Some
— Excellent
Everything runs the risk of cross contamination, not safe.
No
The staff is very familiar with celiac and the need for gluten free food and avoiding cross contamination. I had a great burger with the gluten free bun and lots of gluten free fries.
Yes
Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.
While I was ordering my appetizer I made it very clear that I wanted the gf sweet potato fries to the server. When they came out, I started eating them trusting my server listened to me. Instead I come to fine mozzarella sticks mixed into them. Trying to explain this to the server that I'm now going to get sick over this, she told me that she didn't know they couldn't touch/about cross contamination.
This is not my first experience with contamination here. Ordering a salad that you can have the blue cheese and crouton removed then having it served not once but twice with the contaminates on followed by them scraping it off like it's not a big deal had me speaking to the manger quite often.
Why offer a specialized menu that you pride yourself in having without training your staff on what certain things contain??? I was very fortunate that my symptoms won't come straight away. I cannot image if someone had such a severe allergy that they would need an epi-pen than having your server use the excuse "I didn't know".
Will not be visiting again anytime soon.
No
Would rate 0. They have separate fryers and brought me out the wrong fries. Got sick. The waiters were really bad as well. Didn't get noticed once and had multiple waiters, not the same one! Terrible and wouldn't recommend it! Trash.
No
Wait staff was knowledgeable and helpful. fThe fries were cooked separately to acomodate my celiac disease. Bun was fresh. Great service.
Yes
won't make sweet potato fries GF why? they make their Potato fries GF what's the problem? I asked they have no reason just won't
Good food and they do have a good gluten free menu but it is online only. Not really a problem because they have an ipad avaliable, but why not just include the gluten free menu with the regular menu? Red Robin needs to celebrate the fact that there are gluten free options, it is just a major bonus for their restaurant. Also, on a side note, server said they use a dedicated fryer for the fries.
Staff very knowledgable about allergy info. Gluten free buns are provided but not listed on website so I would say not all locations carry them. French fries at this location are cooked in a dedicated fryer. Overall very friendly and had no problems.
Yes
Very knowledgeable staff. Dedicated fryer. Finally updated allergy menu but it's online. They provide ipad with menu but it makes looking through menu tedious. I did like that they offer more choices with substitutions listed. Online menu does not list fries as GF but server assured us they were and cooked in a dedicated fryer. Online menu also doesn't mention gf buns but they are carried.
Yes
This location was VERY gluten free friendly!! The waitress was very aware of the allergy and had a lot of suggestions! They made sure to use a dedicated fryer for the fries and notify the kitchen to change their gloves. The gluten free bun was delicious! It was a nice break from a lettuce wrap burger ;) definitely recommend this location!
Yes
Nice GF menu but very busy. Prepare to wait.
staff was very knowledgeable about gluten free and cross contamination issues. great place to eat.
Man, I am SO happy! The host knew a little bit about precautions, but the server knew a lot. They both knew that they have a dedicated fryer for allergies. Because of the pandemic, all the menus are online. The gluten free one is separate, like you check which allergen you can’t have and it will list the safe foods. A little clunky but very effective. We got the artichoke dip with tortilla chips. I double checked and they said the chips are fried in a separate fryer, that the whole appetizer is gluten free. Then I got the guacamole bacon burger with a gluten free bun. I was hesitant to do the bun instead of a lettuce wrap because I was afraid it would be dry and unpleasant, but the bun turned out amazing. I would’ve had no idea that it was gluten free. It was beautiful. And the fries came out marked with a purple pick so everyone knew they were mine, made in the special fryer. Everything was so delicious, and I am so happy with the precautions they took. I will definitely eat here again!
— Very
— Separate gluten-free menu
— Some
— Excellent
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I have been a handful of times and have not gotten sick. The employees are quite helpful with questions concerning which foods are safe to eat. Probably the best gluten free burger I have ever had and they also have dedicated fryers for the fries. I only have good things to say about this place.
— Very
— Separate gluten-free menu
— Some
— Excellent
— Very
— Separate gluten-free menu
— Some
— Excellent
I have not had any issues here.
— Somewhat
— Gluten-free items are marked on the main menu
— Most
— Excellent