Red Robin

I used to eat here all of the time. They always took care of my gluten allergy better than any other place. But I have been there twice now where they have put gluten containing ingredients in my order even after I have double checked that it’s gluten free. Once was in the restaurant and another time was ordering online through their website. If you are going to eat here make sure you double check your order before you take a bite.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Online menu available where you can select gluten free and that narrows down to safe choices.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

The server was knowledgeable and assured me (without my asking) that he would inform the kitchen that I was celiac, and came back to tell me about ingredients that had a possibility of cc. Even with my refill of fries he reassured me that he would flag the food as celiac.

GF bun was good. Fries were great and bottomless. Had to hold the jalapeño relish on the burger due to possible cc, but everything else was the same as it would have been if it wasn’t GF.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

This restaurant takes celiac very seriously and always informs of possible cross contamination and offers alternatives

Very good food and lots of it

Love this restaurant

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten free bun or lettuce wrap burgers are great for people with celiac - never been sick! Even dedicated fryer for fries.

Celiac friendly?

Yes

Easy to use allergen menu. Fries in dedicated fryer.

Celiac friendly?

Yes

Red Robin takes allergens seriously as a company, and this specific Red Robin has been very accommodating for me as someone with celiac disease. Both in person and ordering for pickup or delivery, and even through Uber eats and Door Dash, they always listen to my requests. There’s an allergen menu online that’s easy to use. Allergen items usually come out with a purple pick in them to demonstrate that proper protocols were used. When I make an online order, I call right afterwards and the nicest person named Bri usually answers - she writes down my requests and brings to them to the chef just to be double sure everything is safe for me, and they usually even put my order in a separate bag from gluten orders. They are celiac safe, and very kind to me. Highly recommend!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies
• Offers online ordering

They have a gluten free bun which was good but this particular location is just dirty inside and did not cook our burgers the way we asked. They were all cooked well done. They also give the smallest portions of sides even though it is "bottomless." Just really unappetizing.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Great food !! Fries especially are amazing !

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegetarian options
• Good with other allergies
• Offers outdoor seating

Staff seems to be knowledgeable about preparing gluten free food safely. Their fries are fried separate from breaded chicken and other glutenous foods in their own fryer. They have gluten free buns. They have staff change their gloves, etc.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for lunch
• Good selection of healthy options
• Good vegetarian options
• Reservations recommended

I was surprised when someone recommended Red Robin as a celiac friendly restaurant, but decided to give it a try. Their staff seemed knowledgeable about their food safety precautions and had the manager oversee the process. Have eaten their several times without getting sick.

Still need to be careful about what surfaces you touch on the way in and out, and there are contamination risks, but overall have had a safe experience and a sense that the staff knew how to handle the food with care. Gluten free substitute options have been very good as well. Certainly nothing that takes way from the experience at all.

Only downside is ordering requires comparing the physical menu to the online allergen menu, though the allergen menu is at least interactive and has “swap out” options for ingredients that need to be replaced.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent