Amazing service! Manager even came over to our table to ensure that everything we ordered for our daughter with celiac was protected from cross contamination. They took it so seriously and the food was delicious! Our daughter had the short ribs with mashed potatoes and broccoli! Quite a meal to have on the kids menu!
Very disappointed. 2 of us who requested gluten free meals got extremely sick.
Update: Talked to manager and they completely accommodated us. They made sure our meals were 100% gluten free.
Their butterfish is delicious. The molten chocolate soufflé is really good and my husband makes sure we get it every time and he's not gluten free.
Overpriced for mediocre food and got sick. Not good for young children-no baby changing station.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
They did not have a gluten free menu but our server was very knowledgeable & our daughter had plenty of options. They brought out complimentary edamame when we sat down & she was so excited to be able to share that with us. She was easily able to find something on the children’s menu. In fact, the children get an appetizer with strawberries, oranges & carrots so that was another fun surprise. Finally, they had multiple dessert options for her as well. She got the strawberry sorbet with her kids meal but we also had the flour less chocolate cake so she could have a bite.
Staff is great. Super thorough and they go back and talk to the kitchen to confirm everything. We felt very safe here.
We have eaten here twice and it is amazing food. Never an issue and everything always tastes amazing.
Hands down, best place to eat in the area. We stayed at Aulani and took the shuttle over and walked back, very close. The food, atmosphere and servers were amazing. The hostess took our reservation by phone and I felt assured she knew they could handle the GF celiac guest just fine. Our server knew the menu like the back of his hand and went item by item with us. They can make almost anything GF and handle allergies really seriously. The manager came out to check on us and follow up. We had the Beef short ribs with veggies/sauce and Japanese specialty fish on a bed of Mash potatoes with crab meat. For dessert we had the flourless chocolate cake. Everything was HANDS DOWN the best we tried our entire trip to Oahu. It was amazing. We loved the food. It was a little pricey but nothing compared to the prices at Aulani resort. We loved the food so much and will totally go there again and again when we visit. Thank you ROY's!
— No gluten-free information on the menu
Went on my anniversary and when I told the waiter I needed the chef to know I had a gluten “allergy” I was told there was a chocolate souflee - um, yes please. It was so good. For dinner I just had a wedge salad and Butterfish but the star of the show was definitely dessert.
So damn good. There are GF options on each category of their menu, and they can modify many of the other menu items. They modified sushi rolls for us that were still heavenly. Short ribs are not to be missed. So decadent and delicious. They even have a GF chocolate soufflé for dessert.
This has been my birthday restaurant of choice for years and have never had a problem. Good food. Good service.
We had great meals at Roy’s in Oahu which is why we chose this. Excellent meal with two celiac teens and two gluten intolerant adults. I added celiac to the reservation, talked to the manager before we went who in turn talked to the chef, and had a great waiter. They have a gluten free menu which makes it easy to order. Highly recommend the butterfish and short ribs. Also there is one old review here I don’t agree with. They were very careful with cc.
Amazing! Staff was knowledgeable. The gluten free options was about the same as the regular menu. Very delicious. I would definitely eat here again. Gluten free dessert is available as well and was very tasty.
One of the best meals I’ve had out here. It’s a nice restaurant with delicious food. Just about every one of the fish options was able to be made GF. My server was knowledgeable and assured me that all of the GF food is prepared on a separate grill. I ordered the macadamia but crusted swordfish (without the Panko) and it was outstanding. All of their sauces are GF.
The staff seemed very knowledgeable about celiac disease and needing to be gluten free, but unfortunately, I still had a terrible reaction. The food was very good, but not worth the reaction.
They had a separate gluten free menu on their website but told us they did not have one when we got to the restaurant. Not very knowledgeable about gluten free items on their menu and it seemed difficult for them to modify items for us. That said, the food we got was good. Side note the restaurant is very loud and service was very slow.
Absolutely amazing dinner!!! Highly recommend the Caesar Brussel sprouts!! Trust your server on gluten free options! Most meals can be adjusted. The flourless chocolate soufflé was an amazing dessert!!!
Expensive-overpriced. There were a couple of GF items on the menu and the staff helped me sort through which ones. The sushi vinegar they use is GF, which is rare. They gave me tamari. If you are looking for a couple of safe items in a very upscale dining environment, this may suit your needs.
Roy’s was the most terrific dining option in Hawaii. They didn’t just meet expectations, they when above and beyond. Our waiter was super, and even though they didn’t have a separate gluten free menu, our waiter walked me through the options I could eat. If I could give Roy’s six stars, I would. The soufflé is highly recommended.
Asked if an item not marked Gf could be made gf (the swordfish) even if it meant alterations. Waiter talked to chef and confirmed yes. I didn’t recognize what Farro was and stupidly trusted the staff instead of verifying myself...got violently ill. Don’t be an idiot and trust the wait staff the way I did.
Got takeout from here. Spoke to the manager who confirmed with the chef everything before I hung up. Got the chicken piccata with GF pasta and they used oil in the sauce instead of butter. Food was good but sauce was very light, would have liked more on the pasta and chicken. I appreciated how attentive the manager was to my dietary needs.
Menus are printed new daily and aren't labeled, but the server knew everything about everything. I was able to order the Prix Fixe with a salad subbed for the non-GF appetizers. One of the Prix Fixe desserts (molten lava cake) was already GF. The food was pricey but everything was delicious. Best dining experience of our trip!
Went to Roy’s for sushi after reading a couple of reviews here - their menu doesn’t have much to offer that isn’t prepared with regular soy sauce. I almost left because I was disappointed but the wait staff went out of their way to make me sushi without any sauces incorporated. They also cleaned their work stations before preparing my food and it ended up being one of the best meals I had in Hawaii.
Only thing on the light menu that was marked gluten free was a tuna appetizer. But it was delicious and just the right amount for an afternoon snack. The spicy mango drink was amazing too. We loved sitting on the patio overlooking the golf course and ocean. There is a path to the beach. Very peaceful setting. My husband got a burger wrapped in lettuce. I cannot speak to the regular menu options, but we liked what we had.
The staff was great! Only a few things listed gf on the menu, but able to modify almost any of their items. And...YUM!
As a gluten free person I’m used to (and expect to) be treated as an annoyance at most restaurants, but this was *not* the case here. When asking if they’d be able to accommodate, the hostess ensured me the chefs would see it as a fun challenge and not a burden. Every staff member was informed of my allergy and was very aware of it, but also very into the idea of finding me modifications or ways of getting me a great meal.
It wasn’t a cheap restaurant, but was delicious and definitely worth it. Will definitely go again if I’m ever back in Waikiki.
First time here March 2018. Server was very knowledgeable but the menu is very limited and very expensive. My husband had the fried rice and wedge salad and my son had the black cod. Neither had issues and my son didn’t care for the fish. I had the vegetarian special of vegetable napoleon. Mine had the biggest portion and I had no issues. Probably won’t go back but would recommend to others who have Celiac.
Do not eat here if celiac. Menu used to have alot of gf choices; now has few-wedge salad, miso soup, 1 fish, 1meat. Received many assurances from waiter about how seriously kitchen takes food allergies, and how i really should only order from the few items marked gf in menu as those had been thoroughly vetted. I had doubts about ingredients and voiced my doubts. Waiter double checked w chef. I ordered as advised. Really sorry i went. Got sick badly and i never get sick. Had to be major gross contamination. DO NOT GO.
great waiter who went out of his way to try to help us be gluten free safely. just wish the menu had more gluten-free options that didn't end up having to be stripped down to be gluten safe. we've been spoiled living in Boulder where most restaurants have several great Gourmet options already gluten free.
Fantastic, amazing, culinary experience 😊 no dedicated GF menu, however, be sure to tell them when making your reservation. They had adjustments ready for us. Very conscious staff. Unbelievably delish food !!!! The pineapple salad was enjoyed by all of us and the filet & lamb chops - yum - Be sure to get the flourless volcano chocolate cake ! A fantastic evening!!! Definitely recommend!!!
several gluten free options on the menu including their famous molten lava cake for dessert. We used the Nima gluten sensor to test both the short ribs and the molten lava cake. Both came back as safe. Great food and service.
When we are vacationing in the area we usually end up here at least once. Have always been satisfied with staff knowledge of gluten problems and the food has been good. The chocolate soufflé is naturally gluten free and is one the best desserts I have ever had and year after year. Sometimes we stop in just for the soufflé.
Went here for my birthday dinner. We were impressed from start to finish. The staff was outstanding and very knowledgeable about their gluten free options. I had the butter fish and the sweet potato soup. Both were delicious. They brought me ice cream and a fabulous flourless chocolate cake which my kids pre ordered to surprise me. I can't wait to come here again.
Enjoy Roy's a couple of times a year. The chef is always happy to make something special for you once they know of your allergy. They prepare food in a separate kitchen space to reduce CC risk. Consistent high quality and impeccable service cannot be beat.
No separate menu, however the waitress was knowledgable and very accommodating. They can make most entrees GF by substituting tamari. The chocolate lava cake is naturally gluten free and TO DIE FOR! It's worth coming here just for the cake :)