Roy's

8 recent ratings
$$$ • Japanese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Dessert, Sushi
50% of 8 votes say it's celiac friendly
1220 Ali'inui Dr #92
Kapolei, HI 96707

Top Reviews


Not celiac

Overall Rating

Review


This place is confusing. There are many things on the menu that are typically gluten free or could easily be made GF and yet very few options to eat, especially in seafood which is their specialty. Example: seafood paella. Typically GF! Not at Roy's, and can't be modified to be GF. The Seafood Treasures platter? Sounds like it could easily be GF. Nope. If you want it, you basically get a plain grilled scallop, 2 shrimp, and half a lobster tail. For like $58. Really? The waiter did seem very knowledgeable about GF options and could quickly point out things that were good options--it's just the options seemed limited and modifications typically completely altered the dish so you were getting plain fish with some mashed potatoes. I ended up having the honey mustard braised short ribs without the honey mustard sauce (again, why?) and substituted regular plain mashed potatoes for the cauliflower mash that was supposed to come with the dish (why isn't the cauliflower mash GF?) and it came with some sautéed veggies like squash and carrots and broccoli. It was fine. $50 fine? Nah. My guess is most everything here is marinated in something that contains soy sauce and that's why they can't modify lots of things or the modifications result in such plain food options. It's really kind of a bummer because a lot of the food sounds amazing and seems like it could easily be GF if you just used some GF soy sauce or GF fish sauce which all taste exactly like their non-GF counterparts. But whatever

Dessert and drinks are another story. The cocktails are delicious. Also the chocolate souffle is GF! Go freaking figure. They can do a GF souffle but not paella? Bizarre. I had the Creme Brule which was good and the shortbread cookies come on the side.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Offers outdoor seating
Updated 1 month ago read full review

Celiac

Overall Rating

Review


My daughter had the edamame, Cesar salad, and Hamachi and chocolate soufflé. All were suggested by our waiter as gluten free. My daughter has been battling extreme stomach aches for the last 12hrs. I don’t think she had straight gluten but definitely cross contamination. I would expect this from a food truck but not from an expensive gourmet restaurant!! Very disappointing to lose a day of our vacation with my daughter so miserable.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
Updated 4 months ago read full review

Celiac

Overall Rating

Review


Asked the waiter if the prie fixe menu could be modified to be gf. He indicated it could and seemed knowledgeable. As each course was brought out they indicated it was gf. However, starting having a reaction soon after. Based on the level of my reaction I suspect cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 4 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Gluten-Free Menu
  • Sushi

Categories

  • Asian
  • Happy Hour
  • Healthy
  • Japanese
  • Outdoor Seating
  • Restaurant
  • Seafood

Photos


Flourless Chocolate Cake
Chocolate soufflé with raspberry sauce and vanilla ice cream
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


I honestly unsure where the other great reviews are coming from. It’s like we are at a completely different restaurant? We sat down and asked about our gluten free options and there are close to none. No buns, no fries, a couple of fish dishes very modified. I would not recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Offers outdoor seating
Updated 7 months ago read full review

Celiac

Overall Rating

Review


They did not have a gluten free menu but our server was very knowledgeable & our daughter had plenty of options. They brought out complimentary edamame when we sat down & she was so excited to be able to share that with us. She was easily able to find something on the children’s menu. In fact, the children get an appetizer with strawberries, oranges & carrots so that was another fun surprise. Finally, they had multiple dessert options for her as well. She got the strawberry sorbet with her kids meal but we also had the flour less chocolate cake so she could have a bite.

Updated 1 year ago read full review

Overall Rating

Review


Staff is great. Super thorough and they go back and talk to the kitchen to confirm everything. We felt very safe here.

We have eaten here twice and it is amazing food. Never an issue and everything always tastes amazing.

Hands down, best place to eat in the area. We stayed at Aulani and took the shuttle over and walked back, very close. The food, atmosphere and servers were amazing. The hostess took our reservation by phone and I felt assured she knew they could handle the GF celiac guest just fine. Our server knew the menu like the back of his hand and went item by item with us. They can make almost anything GF and handle allergies really seriously. The manager came out to check on us and follow up. We had the Beef short ribs with veggies/sauce and Japanese specialty fish on a bed of Mash potatoes with crab meat. For dessert we had the flourless chocolate cake. Everything was HANDS DOWN the best we tried our entire trip to Oahu. It was amazing. We loved the food. It was a little pricey but nothing compared to the prices at Aulani resort. We loved the food so much and will totally go there again and again when we visit. Thank you ROY's!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good selection of healthy options
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Incredible food and knowledgeable server.

Updated 1 year ago read full review

Overall Rating

Review


Got takeout from here. Spoke to the manager who confirmed with the chef everything before I hung up. Got the chicken piccata with GF pasta and they used oil in the sauce instead of butter. Food was good but sauce was very light, would have liked more on the pasta and chicken. I appreciated how attentive the manager was to my dietary needs.

Updated 2 years ago read full review

Overall Rating

Review


No gluten free menu, but our server was super knowledgeable. I enjoyed my butterfish with wasabi lime butter, and my chocolate soufflé. Service was incredibly slow.

Celiac friendly?

Yes

Updated 3 years ago read full review

Not celiac

Overall Rating

Review


Fantastic, amazing, culinary experience 😊 no dedicated GF menu, however, be sure to tell them when making your reservation. They had adjustments ready for us. Very conscious staff. Unbelievably delish food !!!! The pineapple salad was enjoyed by all of us and the filet & lamb chops - yum - Be sure to get the flourless volcano chocolate cake ! A fantastic evening!!! Definitely recommend!!!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Wonderful dinner. The food and service we're both excellent. They have many options that are naturally gluten free. My son wanted pasta, so we asked even though it isn't on the menu. The chef was happy to oblige. Also they made sure he could share my chocolate souffle which was fantastic. This is a nice restaurant so it's not inexpensive, I think it was close to $200 for 2 adults and 2 kids, but for Hawaii and for the meal and service we had it was certainly worth it.

Updated 5 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Waiter was super knowledgeable about what was in the food and each time they brought out a dish, the delivery person stated it was checked by the chef for no gluten. I also have dairy allergy and they were mindful of it too. They even have a GF molten cake that was so delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good selection of healthy options
  • Offers outdoor seating
Celiac

Overall Rating

Review


Not alot of choices, but the food was good. Staff was gracious about my allergy. The lava cake was great!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Excellent food! The waitress was very knowledgeable about what could be made gluten free. They even offered a chocolate soufflé for dessert! I had their chili edamame, butterfish with two excellent sauces, the California roll sushi (real crab meat vs the fake crab meat, so it’s gluten free), and the cho plate soufflé. I highly recommend! Their Roy’s red wine was not super good, though. Very sweet.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers outdoor seating
Not celiac

Overall Rating

Review


Our waiter was extremely knowledgeable and was able to accommodate almost anything I wanted on the menu. He spoke with the kitchen and modified everything I ordered so that it was gluten free. He also gave me a slip of paper where I wrote my name and allergy and he filled out my table number to pass to the kitchen. Was super nice to get anything I wanted!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Offers outdoor seating
Celiac

Overall Rating

Review


We spent 9 days in Honolulu, and this was our favorite dinner. The gf-df butterfish was delicious, and we also had seared ahi w gf tamari. Delicious! Our server was very helpful and seemed experienced with gluten free requests. There’s ample outdoor seating, but you probably need to make reservations well in advance to sit outside.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good selection of healthy options
  • Offers outdoor seating

More Info