Horrendous!!! I ordered the mint chocolate, which supposedly gluten free and about 45 mins later, I am having major constipation with a massive amount of cold sweats. I was definitely suffering and at the same time my hands and feet were tingling and continued all night!!!!
Salt n Straw is not gluten friendly at all!!!! I warn you all!!!!
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
They were so kind! They let me know all Flavors that are gluten free. They changed scoop, gloves and went to back for new buckets to prevent cross contamination. They came back out a little later than the rest of our non-Gf order, due to precautions. The employees smiled and were very understanding and accommodating.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
They have a lot of gluten free flavors, they were very friendly and helpful
— Most/All
— Excellent
Very accommodating. I was able to tell the servers I had celiac disease and they went to the back to new ice cream containers for samples and serving. There are also very good vegan options as well!
The long line moved quickly and we were easily accommodated. I told the server we were celiac and it was no problem for her to scoop ours from the back in a fresh container. I only had a bite but the salted caramel was amazing!
Yes
The bins at the front counter are not gluten free, but they pulled new pints for me to taste test, and they washed the blender before making my milkshake. very helpful in telling me what was gluten free and not, and very accomadating
I had such a good experience here!! The staff washed hands, used clean scoops, and opened new pints for me to sample ice cream with, and then to fill my cup of ice cream. Super knowledgeable about GF (including cross contamination) and the ice cream was delicious!
— Very
— Most/All
— Excellent
They have their allergens listed on their website for each flavor! I told them I had a gluten allergy and she went to get a fresh scoop from the back to prevent cross contamination!
— Somewhat
— Some
— Below Average
I was able to look online ahead of time to see ingredient lists. I confirmed with the server inside that the flavor I wanted was gluten free, he was pretty informative and knew the product. He did scoop from same tub as everyone else's ice cream.
— Somewhat
— Some
— Excellent
Gf not labeled on the menu, however the employees who hand out samples have a guide right on top of each item to let you know. I have also found looking online is a easy way to see.
— Very
— No gluten-free information on the menu
— Some
— Excellent
Salt & Straw takes allergens pretty seriously, this was yet another successful experience at one of their locations. Long line but it moved quickly.
Upon ordering simply mentioned celiac/gluten 'allergy' - I knew what I wanted was GF before I arrived, half honey lavender half strawberry honey balsamic with black pepper. My sever wanted to double check anyway on his allergen list which I appreciated. He asked if he could make the rest of my parties ice cream then would do mine in the back from unopened containers/clean scoop. It took quite some time so I have faith their implemented allergen procedures were followed. Ice cream was excellent, especially the strawberry my favorite! Many GF options available!
So many ice cream places will not accommodate me on getting ice cream from clean containers in the back so I really appreciate Salt & Straw making this easy at any location. Training goes a long way and it shows!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent